No. 24 East Street, Baota District, Yan'an, Shaanxi, 716000, ChinaView hotel details
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Guest Reviews of Jinze International Hotel
8.9/10
1632 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.6
Service9.1
Cleanliness8.9
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All reviews(1632)
Positive reviews(1594)
Reviews with photos/video(320)
Delicious breakfast(128)
Friendly front desk staff(113)
Convenient parking(86)
Loved the night views(55)
Clean pool(42)
Great swimming pool(42)
Located in the city centre(40)
Has facilities for children(15)
Negative reviews(38)
cmpoon
Deluxe Twin Room (Large Window + Street View)
Stayed in Apr 2025
Family
4 review
9.0/10
Great
Posted on Jun 3, 2025
Room is clean but amenities is old but acceptable. Bathroom got smell, need to solve. Bathroom light please shut down auto-light on. And please make dedicated floor for non-smoking for smoke sensitive guests.
Response from Property: Dear guest, hello! First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel, especially regarding the slightly outdated hotel facilities. We deeply regret the poor experience you experienced. We understand that modern comforts are an important element every traveler seeks. While the signs of time may have worn some of the facilities down, this is no excuse for neglecting maintenance and updates. Regarding the issue you raised, we will develop a plan for gradual repairs. Our bathroom lights are sensor-activated, so please keep the door closed when resting to prevent it from opening automatically. We will promptly address and implement your valuable suggestions. We sincerely hope that through our efforts and improvements, we can regain your trust and support. We look forward to seeing you again and wish you a happy life and a happy family!
NorthernLights
Deluxe Queen Room
Stayed in Sep 2025
Solo traveller
7 review
9.5/10
Amazing
Posted on Oct 17, 2025
The Staff was very friendly and the room very big
Response from Property: 尊敬的賓客:感謝您的滿意,感謝您的點評,我們衹想做到“沒有最好,衹有更好”。每收到一個肯定的評語,心裏都很温暖,很動容,感謝一路支持我們的您們,有您的陪伴讓我們更有動力,讓您住的舒心是我們一直在努力做的事情,一定不負您對我們的期望,我們會更加努力,持之以恆,堅持在服務上做到更好,時刻恭候着您的再次光臨,祝您天天好心情!
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Couple
14 review
10/10
Outstanding
Posted on Sep 23, 2024
Very satisfactory 3 nights stay at Jinze hotel during our recent visit to Yan’an. Hotel room is clean and spacious, bed is comfortable. Very strategic location at the city centre, walkable to QingLiang Hill and the famous food street. Getting a taxi or DIDI is easy. We enjoyed the breakfast served in the hotel which comes with good variety and mostly local dishes. What impressed me most is the friendly staffs who are always enthusiastic to offer help and travel advice. The hotel in-house restaurants offer delicious food that comes with very reasonable price. Not surprisingly that we had several enjoyable meals at the hotel restaurant. The hotel staff also offered us free souvenirs when we checked out. Appreciate the kind gesture very much 😁. No doubt I would recommend this hotel to anyone who will visit Yan’an.
Response from Property: 尊敬的賓客:您好!感謝您選擇入住延安金澤酒店並分享您的入住感受!很高興看到您滿意此次的入住體驗,您的滿意是對我們最大的鼓勵,金澤國際酒店位於延河之畔、寶塔山下,可縱觀寶塔夜景,地理位置優越,交通方便,距離中心街僅500米之遙,周邊有夜市小吃一條街,百貨大樓、萬達商場、楊家嶺、革命舊址等諸多旅遊景點,非常適合來聖地感受紅色革命根據地旅遊的各地親朋好友!我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議,祝您生活愉快!
Anonymous User
Deluxe Queen Room
Stayed in Feb 2025
Couple
2 review
9.5/10
Amazing
Posted on Mar 12, 2025
Good location. Helpful service crew
Response from Property: 尊敬的賓客:您好!感謝您選擇入住延安金澤酒店並分享您的入住感受!很高興看到您滿意此次的入住體驗,您的滿意是對我們最大的鼓勵,金澤國際酒店位於延河之畔、寶塔山下,可縱觀寶塔夜景,地理位置優越,交通方便,距離中心街僅500米之遙,周邊有夜市小吃一條街,百貨大樓、萬達商場、楊家嶺、革命舊址等諸多旅遊景點,非常適合來聖地感受紅色革命根據地旅遊的各地親朋好友!我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議,祝您生活愉快!
Racing the sunset
Deluxe Queen Room
Stayed in Apr 2024
Couple
7 review
9.0/10
Great
Posted on Jun 2, 2024
Everyone was very kind and helpful. The hotel is older and could use a bit of renovation but still a great experience. The view of the river and the mountains is beautiful. The desk staff is very friendly and knowledgeable. A great choice in Yan'an.
Response from Property: 尊敬的賓客:您好!感謝您選擇入住延安金澤酒店並分享您的入住感受!很高興看到您滿意此次的入住體驗,您的滿意是對我們最大的鼓勵,金澤國際酒店位於延河之畔、寶塔山下,可縱觀寶塔夜景,地理位置優越,交通方便,距離中心街僅500米之遙,周邊有夜市小吃一條街,百貨大樓、萬達商場、楊家嶺、革命舊址等諸多旅遊景點,非常適合來聖地感受紅色革命根據地旅遊的各地親朋好友!我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議,祝您生活愉快!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Solo traveller
9 review
10/10
Outstanding
Posted on Jun 12, 2024
Located at center of town, near to sights of interest. Can find a lot of restaurants around. Room is clean, comfortable, out of my expectation. No smell of smoke. Would recommend.
Response from Property: 尊敬的賓客:您好!感謝您選擇入住延安金澤酒店並分享您的入住感受!很高興看到您滿意此次的入住體驗,您的滿意是對我們最大的鼓勵,金澤國際酒店位於延河之畔、寶塔山下,可縱觀寶塔夜景,地理位置優越,交通方便,距離中心街僅500米之遙,周邊有夜市小吃一條街,百貨大樓、萬達商場、楊家嶺、革命舊址等諸多旅遊景點,非常適合來聖地感受紅色革命根據地旅遊的各地親朋好友!我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議,祝您生活愉快!
Guest User
Deluxe Queen Room
Stayed in May 2025
Couple
5 review
8.0/10
Very good
Posted on Jun 28, 2025
Good service from Doris
Response from Property: 尊敬的賓客您好,非常感謝您選擇延安金澤國際酒店並對我們予以如此高的評價,能夠為您提供令您滿意的服務,是我們的榮幸,讓每一位顧客都能感受到温馨優質的服務是我們全體員工努力的目標,希望我們的用心能夠為您留下一段美好的回憶,期待您的再次光臨,衷心祝願您和家人身體健康、心想事成!
Zhengjiuni
Deluxe Twin Room (Large Window + Street View)
Stayed in Sep 2025
Business traveller
19 review
2.0/10
Posted on Oct 6, 2025
A five-star bad review! During the National Day holiday, it was raining outside and freezing cold inside. I called the front desk, and the central air conditioning wasn't even blowing hot air. I woke up coughing and sniffling. This large, star-rated hotel is worse than a regular hotel, or even a small inn! Breakfast was like being in a tavern. Someone was watching porn at full volume, and the waiter ignored them and didn't try to stop them. A bad review, everyone beware!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇入住延安金澤酒店,並對酒店提出您寶貴的建議,您所提到需改進問題,酒店高度重視,您的意見將幫助我們提升產品和服務水準,不斷改進不足,希望您能繼續成為我們服務的監督和檢驗者,我們會繼續努力,在您的支持與幫助下不斷進步,最後祝您事事順利。
Tianxiesheshou
Deluxe Twin Room (Large Window + Street View)
Stayed in Jul 2025
Family
13 review
8.7/10
Very good
Posted on Aug 25, 2025
The hotel has a great location, a large parking lot and convenient transportation. It is a local old hotel with complete facilities. The shower water is large and hot, the sanitary conditions are good, and the breakfast is also quite good. They are all special snacks from northern Shaanxi, which are very authentic. You can see Pagoda Mountain by opening the curtains of the room you stay in. It is only ten minutes away. It is very convenient to eat in the surrounding areas. The only minor drawback is that the bathroom door cannot be closed, and the bathroom is full of water.
Original textTranslated by Google
Anonymous User
Deluxe Queen Room
Stayed in Jul 2025
Family
11 review
9.0/10
Great
Posted on Aug 16, 2025
As a long-established hotel in Yan'an, I stayed here with my family, drawn to its reputation. Overall, its architecture is impressive, and its decor clearly reflects a style that was very popular 20 years ago. It offers comprehensive amenities for a hotel of its price point, and its central location makes transportation convenient. The staff are friendly and always greet everyone. However, perhaps due to the dry environment, the rooms tend to accumulate dust easily. The hotel restaurant is suitable for gatherings.
Original textTranslated by Google
xuegu
Deluxe Twin Room (Large Window + Street View)
Stayed in Jul 2025
Family
31 review
10/10
Outstanding
Posted on Aug 17, 2025
Overall, this is a hotel in a very good location in Yan'an. It's good overall, the room is large, and it's very convenient for travel and dining. It's a good travel choice.
Original textTranslated by Google
Guest User
Miaomiao Family Suite
Stayed in Jul 2025
Family
44 review
10/10
Outstanding
Posted on Aug 12, 2025
The hotel is centrally located in Yan'an, offering convenient transportation and close proximity to commercial areas, making it ideal for shopping and sightseeing. The rooms are distinctive and comfortable. The dining options are also excellent, and the customer service is friendly. Overall, the stay was pleasant. A few comments: The hotel feels a bit dated, the air quality is poor, and there's some dust. The shower was too strong and uncomfortable, the electrical outlets were loose, and the sink was severely clogged. The elevator lacked a key card function, which was a bit disconcerting. This suggests that the hotel's refined management and service still have some shortcomings. We hope to see significant improvements in these areas. We wish the hotel continued success!
Original textTranslated by Google
6/8
꧁ღmeifeisewu&dinaღ꧂
Deluxe Twin Room (Large Window + Street View)
Stayed in May 2025
Family
15 review
8.2/10
Very good
Posted on Jun 24, 2025
Facilities: Complete and everything that should be there, but it is quite old, an old hotel. The toilet was originally separated into dry and wet areas. Due to years of disrepair, there is no sealing strip at the bottom of the bathroom door. Every time I take a shower, water will leak under the sink. The floor drain under the sink seems to be blocked and does not drain, causing a lot of water on the ground.
Sanitation: The check-in is very clean. We stayed for four nights. The daily cleaning was very sloppy, and only some necessary items were replenished. Towels and bathrobes were not replaced. Shampoo and bath gel were not replenished in time. But as long as you and the waiter ask for it, they will be delivered to you as soon as possible.
Environment: The room is large and transparent. You can see Pagoda Mountain from the window. The night view is also beautiful. You can sit on the toffee chair to drink tea and watch the night view. The hotel is in a prime location. It is within walking distance to major attractions, especially Pagoda Mountain, Qingliang Mountain, Taihe Mountain, Erdao Street Night Market, etc.
Service: The front desk service is warm and responsive. The attitude is super good and super friendly.
Warm and cozy goodnight porridge for two: very warm, but the porridge is very thin, not as delicious as expected. It is worth mentioning that the front desk is a treasure bag with everything you need.
Exclusive travel photography of Shaanxi's characteristic clothing: I didn't have time to make an appointment, so I won't comment.
The overall feeling is very good and comfortable. It is one of the best hotels in Yan'an! Worth choosing.
Original textTranslated by Google
6/8
Response from Property: Dear guest: Hello! Thank you for your comments. We have reported the deficiencies in facilities and equipment to the engineering department. The housekeeping department will also conduct timely inspections and repairs. We will also strengthen standard training for housekeeping services to ensure that guests can stay at ease and comfortably. At the same time, thank you for your affirmation of our services. We will definitely listen carefully to the opinions of the guests. Only under the sincere encouragement of every customer, Jinze Hotel will get better and better, and our friends will get better and better. I hope you will choose our hotel again when you come to Yan'an next time. We will do our best to make your stay comfortable and happy.
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Apr 22, 2025
There are free porridge and side dishes in the hotel lobby. The room is very spacious, bright, comfortable, warm and practical. You can see the scenery of Pagoda Mountain, and the night view of Pagoda Mountain is even more attractive. The room lighting is all smart devices and very fashionable.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Yan'an Jinze Hotel and sharing your stay experience! We are glad to see that you are satisfied with your stay experience. Your satisfaction is the greatest encouragement to us. Jinze International Hotel is located on the bank of Yanhe River and at the foot of Pagoda Mountain. You can enjoy the night view of the Pagoda. It has a superior geographical location and convenient transportation. It is only 500 meters away from the central street. There are many tourist attractions such as night market snack street, department store, Wanda Shopping Mall, Yangjialing, and revolutionary sites around it. It is very suitable for relatives and friends from all over the world who come to the holy land to experience the red revolutionary base! We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. I wish you a happy life!
Guest User
Standard Room With View
Stayed in Mar 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Apr 12, 2025
The room is clean and tidy, and the service attitude is very good! The front desk was very helpful in printing a document, which solved our urgent need at the time! This must be praised! Especially Gao Baoyu and Zhao Ziyun's warm and thoughtful service left a deep impression on us! I will stay in your hotel again when I come to Yan'an next time!
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Yan'an Jinze Hotel and sharing your stay experience! We are glad to see that you are satisfied with your stay experience. Your satisfaction is the greatest encouragement to us. Jinze International Hotel is located on the bank of Yanhe River and at the foot of Pagoda Mountain. You can enjoy the night view of the Pagoda. It has a superior geographical location and convenient transportation. It is only 500 meters away from the central street. There are many tourist attractions such as night market snack street, department store, Wanda Shopping Mall, Yangjialing, and revolutionary sites around it. It is very suitable for relatives and friends from all over the world who come to the holy land to experience the red revolutionary base! We welcome you to visit our hotel again in the near future and continue to provide us with valuable opinions and suggestions. I wish you a happy life!