Ocean Rise Hotel

Ocean Rise Hotel Reviews

Ocean Rise Hotel

No.66 Haibin Road, Jiangcheng District, Yangjiang, Guangdong, 529536, ChinaView Hotel Details
Ocean Rise Hotel
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Ocean Rise Hotel Guest Reviews

4.6/5
Very Good
2675 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2675)
Positive reviews(2588)
Reviews with photos/video(964)
Nice sea view(709)
Delicious breakfast(375)
Close to beach(232)
Friendly front desk staff(212)
Perfect for kids(62)
Delicious buffet(31)
Tasty restaurant(27)
Negative reviews(87)
Anonymous User
Stayed in Apr 2023
Family
6 review
5.0/5
Outstanding
Posted on Jul 26, 2023
good, nice!
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Skyline Sea-View Deluxe Twin Room
Stayed in Nov 2024
Couples
4 review
2.2/5
Posted on Dec 27, 2024
Service: When we arrived at the hotel, we asked to see the room type before checking in, but the service person named Yang at the front desk said he couldn't see it and asked us to book a room directly online. Does this hotel have blind box check-in? Bad service! Facilities: Room facilities are outdated Cleanliness: The toiletries used when cleaning the room were not cleaned, but the well-packaged items we packed back were thrown away. The hotel breakfast is quite average and the same every day. All in all, the experience is extremely poor, and I don’t even know how the ranking recommendations came about.
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Response from Property: 尊敬的賓客:您好!非常抱歉給您帶來了如此不愉快的入住體驗。關於您提出想先看房型再入住被拒的情況,酒店這邊也瞭解了是有工作人員帶您看房的,房間也是您這邊看到了滿意才在網上預訂入住的,衞生也是有工作人員幫您清理的。我們的早餐也是中西結合多樣式的。沒能讓您滿意抱歉,真心希望您後續可以再給我們一次機會,相信我們會以全新的面貌迎接您的再次到來,祝您生活愉快!
Luobokapi
Deluxe Family Friendly Room - Sea-View
Stayed in Jul 2024
Family
20 review
0.7/5
Posted on Aug 25, 2024
I just took my children to visit Hailing Island for four days and three nights. When I saw Ctrip’s ratings, my impression after the review was that someone was giving false ratings to this hotel, right? 4.5 points...? Is this really the case? ... I have been traveling here from Guangdong... I always thought that the rating of this hotel can be compared to the level of Chang "Dragon" resort hotel... If you want to stay at this price and this quality, I suggest you try a B&B... The observation deck on the 15th floor is very nice and comfortable... You can see the panoramic view of the beach and Windmill Mountain; I live in a sea view family room, except for the view of the transmitting tower that I correspond to, it is OK. I can see the fireworks in the distance at night , what I released is the viewing area on the 15th floor, and I live on the 6th floor. But... the service of this hotel... is 0 points for service. 1. Hotel security and waiters only appear on weekends. It feels like you can go in and out on your own during off-days. 2 The waiter had no sense of courtesy. 3. There is no place to put shower liquid and shampoo in the shower room. You can only put them on the ground and bend down to take them out every time. 4 I have never tried taking a shower and had to wait until the water level went down. I waited for 10 minutes and the water still didn’t go down. 5 The toilet was clogged the next day, so I had to find someone to bring someone to clean it, and then I had to hang up the phone rudely. 6. The phone is broken. Every time I call the front desk, I use my own mobile phone. 7 It is recommended to bring your own hairdryer as the wind is not strong. 8. Two bars of the electric system are broken and cannot be turned on or off. 9 I saw on the website that it was offering Yibao water as a gift, but I didn’t know what it was. 10 If you do not bring a power cord, you will be charged for the difference in electricity. 11 You don’t have to eat afternoon tea in the hotel This one is really enough I hope the reviews can help you choose your hotel carefully. This was also the first time I was deceived by reviews.
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6/10
Response from Property: Dear guest, thank you very much for taking the time to share in detail! We have recorded all the issues you have reported, and all departments attach great importance to them and actively take corresponding measures to improve them. Thanks again for your feedback and I wish you a happy life and all the best!
Guest User
Family Friendly Themed Room - City-View
Stayed in Jul 2024
Family
1 review
1.0/5
Posted on Aug 23, 2024
Too bad, too bad, too bad, never rated it, the hygiene is too bad, the facilities are poor and old, the parent-child room is full of mold, dirt, disgusting, it has not been cleaned at all, the things are old and poor, and the supplies are even rudimentary No, I won't come again. The waiters at the breakfast buffet didn't even clean the table. There were food stains and disgusting spots everywhere. The front desk clerk was even more indifferent. I guess all the good reviews were just bad reviews. It was so bad. Too bad, too bad
Original TextTranslated by Google
Response from Property: Dear guests, hello! We sincerely apologize for the unpleasant experience you had during your stay. Your feedback is very important to us. It directly points out the shortcomings in our service, hygiene, facilities, sound insulation, etc. We deeply feel guilty and attach great importance to this. Thank you again for your feedback and wish you a happy life!
Guest User
Skyline Sea-View Deluxe Twin Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Stayed here for the second time, the hotel is relatively new. The environment is OK in all aspects.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝親的二次入住和好評呀!很開心酒店能得到您的認可,我們會繼續保持,為每一位賓客營造舒適的環境,期待您下次再來體驗,祝您生活愉快哦~
Guest User
Sea-View Family Suite With Wide-Angle Sea View
Stayed in Apr 2024
Family
4 review
4.7/5
Amazing
Posted on May 8, 2024
The room is a suite, suitable for a family. The service is very good. The hotel food is delicious and cost-effective. However, the room is close to the sea and has a bit of smell. It may be because of the recent rain and bad weather! There is a book bar on the 7th floor. It is very suitable to spend some time here during this rain. There are places to take photos and check in on the top floor. It is very photogenic.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at the Sea Crown Hotel and for your recognition of the hotel. We will welcome you again with our beautiful environment and excellent professional service!
Xihuanlvyoudezhaotaitai
City-view Triple Room
Stayed in Apr 2024
Travel with friends
41 review
5.0/5
Outstanding
Posted on May 4, 2024
The rooms are spacious and comfortable; the hotel is in a prime location, close to the Dajiao Bay Scenic Area, Good Days Hotel, Pedestrian Street, etc. The breakfast is rich in variety and is worth recommending to foreign tourists.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent and provide better service and quality. Sea Crown Hotel looks forward to your visit again!
kuenleung1
Deluxe Sea-view Queen Room
Stayed in Mar 2024
Couples
42 review
3.0/5
Posted on Apr 7, 2024
Hailing Island is known as Shuiyu Island. There are a few seafood shops but it is still not worth going. The fee is RMB 452. The hotel facilities are dilapidated and the rooms are not clean enough. There is free parking lot. The breakfast is mediocre. Only the scenery is first-class. I won’t do it next time. Will choose.
Original TextTranslated by Google
6/13
Response from Property: Please accept our sincerest greetings from the Crown of the Sea. We are deeply sorry for the situation you encountered during your stay. The hotel attaches great importance to the problem you mentioned. We have reported your comments to the relevant departments and followed up with investigation and coordination to find out the deficiencies and make improvements. We sincerely invite you to visit again!
Guest User
Deluxe Family Friendly Room - Sea-View
Stayed in Mar 2024
Family
1 review
2.2/5
Posted on Apr 16, 2024
The hygiene is extremely poor. There is visible dirt in the room. People smoke in the room. The mop is washed directly in the basin. The wash cup is reused without disinfection. The breakfast is also very poor. The milk is made from milk powder and is very bland. ... Ten thousand words cannot describe it. I will not come again. The view outside the room window is average, facing the signal tower.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we failed to satisfy you. Please allow us to express our apologies and rest assured that you will be satisfied next time you stay here!
Guest User
Premier Deluxe Room - Sea-View (2 Beds)
Stayed in Sep 2024
Other
6 review
2.7/5
Posted on Oct 14, 2024
I dare not say it is bad, but I am disappointed with the dilapidated facilities of the hotel. It is not worth the price at all. There is no ventilation equipment in the bathroom. When I went to the parking lot on the first floor in the morning, the smell of feces was there. I really can’t believe that I am in a hotel👎👎👎
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for bringing you a bad check-in experience. We will immediately inspect and repair the relevant facilities and strive to improve the overall environment and quality of the hotel. Once again, we sincerely apologize and thank you for your feedback and suggestions. We will listen carefully to every guest's voice, continue to improve and improve, and provide you and more guests with a better accommodation experience. We look forward to your next visit and giving us the opportunity to make up for this shortcoming with practical actions. Wish you a happy life!
Guest User
2-bed Room With City View
Stayed in Mar 2024
Travel with friends
27 review
4.7/5
Amazing
Posted on Apr 11, 2024
The location of the hotel is very good. There are many restaurants nearby. The price of seafood is also reasonable. It tastes good. The parking lot is free. It is convenient for self-driving travel. There is a refrigerator in the room. The bathroom is large enough. The room price is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, I am very happy to learn from your message that Crown of the Sea has left you such a good impression. I hope you can continue to pay attention to Crown of the Sea in the future and tell us more about your feelings and experiences during your future stay. I look forward to seeing you again!
Guest User
2-bed Room With City View
Stayed in Mar 2024
Couples
18 review
4.5/5
Great
Posted on Apr 9, 2024
The room was pretty good. They said I booked the second floor and upgraded me to the fourth floor. The small window couldn't be closed at night. The window handle was broken and I was bitten by mosquitoes. In fact, many sea view rooms were empty during the off-season. The hotel breakfast had a lot of varieties and was pretty good! There was also a fire extinguisher in the room, which was the first time I saw it in a hotel. There was also a smoke and fire hood. There was free parking in the underground parking lot.
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6/8
Response from Property: Dear guest, I am very happy to learn from your message that Crown of the Sea has left you such a good impression. I hope you can continue to pay attention to Crown of the Sea in the future and tell us more about your feelings and experiences during your future stay. I look forward to seeing you again!
Katyhohk
Sea-view Superior Double Room
Stayed in Mar 2024
Family
21 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Room: Very bright and facing the sea view. The only drawback is that there is no refrigerator for frozen drinks Toilets: Neat and clean Service: Proactively introduce tourist attractions, especially whether the toll points are worth visiting👍 Overall: Suitable for self-driving and family vacations.
Original TextTranslated by Google
Response from Property: Dear guest, I am very happy to learn from your message that Crown of the Sea has left you such a good impression. I hope you can continue to pay attention to Crown of the Sea in the future and tell us more about your feelings and experiences during your future stay. I look forward to seeing you again!
wangjj0827
Deluxe Family Friendly Room - Sea-View
Stayed in Feb 2024
Family
19 review
4.2/5
Very Good
Posted on Apr 4, 2024
The hotel environment is good, the sea view is beautiful, we are on the 6th floor, facing the beach. The facilities are probably out of repair. The phone in the room is not working, and the maintenance technician came but did not solve the problem. The refrigerator is broken, and the door needs to beep twice before it can be opened. Sometimes it takes a long time to wait for the second ring. At first, I don't know why I can't open the door. There is nothing to visit on the free beach outside, so it is better to go directly to the scenic spot. The breakfast is rich, with wontons, noodles, cakes, buns, etc., but the hot staples such as buns are served later! You can see the scenery on the rooftops on the 7th and 15th floors.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we failed to satisfy you. Please allow us to express our apologies and rest assured that you will be satisfied next time you stay here!
Guest User
Premier Deluxe Room - Sea-View (2 Beds)
Stayed in Feb 2024
Family
16 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The hotel is very comfortable. The rooms are very clean and smellless. Facing the sea, I feel relaxed and happy. It should be one of the most comfortable hotels in Hailing Island. , the hotel staff are very considerate, attentive and polite.
Original TextTranslated by Google
Response from Property: Dear guest, I am very happy to learn from your message that Crown of the Sea has left you such a good impression. I hope you can continue to pay attention to Crown of the Sea in the future and tell us more about your feelings and experiences during your future stay. I look forward to seeing you again!