This hotel deserves an excellent review; it was the best hotel of our Guangxi trip. The hotel is well-equipped with both software and hardware. Even with a high volume of guests, all departments run smoothly and efficiently.
Around 3 AM, the TV in the room above us was incredibly loud and woke us up. I didn't want to call the front desk and potentially disturb my child, so I messaged the hotel's WeChat account, which I had added upon check-in. Honestly, I didn't expect a reply, but to my surprise, they messaged back immediately. The night duty staff member then came to our room, searched for the noise source upstairs, downstairs, and to the sides, and then reminded the noisy guests to be considerate.
During the day, I couldn't get a turn at the washing machine. Since I was woken up, I went to the laundry room to wash clothes, and to my surprise, there was still staff on duty in the laundry room at 3 AM. They let us leave our clothes there, and the service staff took care of the entire washing and drying process for us.
Through this series of events, I truly felt that this hotel is fantastic.
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