Yangshuo shulin listen to rain · Net red ranch hotel Guest Reviews
4.6/5
Very Good
142 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.7
Cleanliness4.6
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All reviews(142)
Positive reviews(135)
Reviews with photos/video(79)
Classy environment(30)
Great swimming pool(16)
Loved the view(13)
Friendly front desk staff(13)
Perfect for families(8)
Delicious breakfast(8)
Excellent room layout(6)
Well designed(5)
Negative reviews(7)
Richard Garcia
Stayed in Jul 2022
Couples
9 review
2.0/5
Posted on Jul 23, 2022
I would not recommend to travellers.
The pool was nice, the bed was comfy and there was enough space. However, the room we got was not clean. There were marks and stains on the wall, we assumed dead bugs that had not been cleaned. We asked for them to look at the walls to be cleaned, with no change on our return. The hallways to the rooms smell like people have been smoking and the floors were dark and dirty.
Reception wasn't that helpful with information. We asked about a laundry service and they said they didn't know. We were just browsing the restaurant menu and they said there's no food available. However, they did direct us to a hospital, for a test, and showed us where we could charge our scooters (hired from downtown).
I would not recommend. There are better place you can get for the price and closer to town that are more clean. Would not stay again.
Response from Property: Hello! I'm sorry to bring you such an imperfect check-in experience. On behalf of the hotel, I extend my deep apology to you. About the wall trace you mentioned, I have asked the guest room department. Because the wall is painted with gray emulsion paint, the hotel really can't deal with this problem that day. It needs the master to prepare emulsion paint to deal with it. The hotel doesn't take the business route, so it doesn't provide laundry service, but the room is equipped with detergent, and you will also be upgraded to a room with a balcony. The washed clothes will be dried on the balcony.About the dining time, the Chinese food in the hotel is from 11:30 to 14:00, and the dinner is from 17:00 to 20:00. You are browsing the menu time, and the kitchen staff are taking a rest time. The restaurant is temporarily closed.Sorry to bring you an unpleasant trip. We will improve our services and facilities.
Guest User
Stayed in Jun 2022
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jun 8, 2022
The location is close to the road so can be a bit noisy at night, but it also has a nice view , cool pool, overall relaxing stay.
Response from Property: Thank you for your comments on the hotel!It's our pleasure to serve every guest well. I'm glad that you can feel the hospitality and friendliness of the hotel. Come back next time!
Gurmanik
Stayed in Jun 2022
Family
2 review
5.0/5
Outstanding
Posted on Jun 6, 2022
Nice hotel nice personal nice location
Response from Property: Thank you for your choice and affirmation. We are always trying to become better. It is our honor to meet you and your family at the most beautiful time. See you next time!
nols99
Stayed in Jun 2022
Couples
35 review
5.0/5
Outstanding
Posted on Jul 12, 2022
Great location, lovely rooms, nice swimming pool. Lots of mosquitos though so bring repellent
Response from Property: Hello, thank you for choosing to stay in Shulin Tingyu hotel! Although the hotel is not in the city, you can experience the fragrance of flowers in spring, cicadas in summer, red leaves in autumn and warm sunshine in winter when you stay in the hotel, which is unique! There are three times a week to disinfection and sterilization mosquitoes outside the hotel, but the outdoor is very large, and the disinfection and sterilization effect is not very ideal. Wish: good luck in your work!
Shanhai0
Linqi Garden-View Double Bed Room
Stayed in Jul 2024
Couples
21 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The front desk service is very good, it is convenient to travel, the breakfast is rich, and the facilities are very good. There is a children's area, an infinity pool, and coffee is provided for free. It is very clean and reassuring. recommend
Original TextTranslated by Google
Response from Property: Hello, dear friend, thank you for giving such a high evaluation to Shulin Tingyu. I am also very happy that you and your family had a pleasant trip at Shulin Tingyu. The hotel is located in Muzha Village, Dongling, far away from the city. hustle and bustle, while the hotel provides butler service to meet all your needs. Thank you again for your positive review. We look forward to your next visit with your family and to providing you with quality service again.
Anonymous User
Yinshi Tatami Family Room
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Family room to live in
Facilities: relatively new, swimming pool is very clean
Hygiene: Overall clean
Environment: Not far from the county seat, Shili Gallery, Yulong River, and Qianguqing by car
Service: The front desk and butler are very friendly
Original TextTranslated by Google
Response from Property: Hello, dear friend, thank you for giving such a high evaluation to Shulin Tingyu. I am also very happy that you and your family had a pleasant trip at Shulin Tingyu. The hotel is located in Muzha Village, Dongling, far away from the city. hustle and bustle, while the hotel provides butler service to meet all your needs. Thank you again for your positive review. We look forward to your next visit with your family and to providing you with quality service again.
Guest User
Muguang Tatami Scenic View Tub Double Bed Room
Stayed in May 2024
Couples
6 review
2.2/5
Posted on May 6, 2024
The sheets were not clean and had obvious stains
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Response from Property: Dear friend, thank you very much for your review, thank you for your support and love. I'm a little lonely because I couldn't get your five little stars, but we will work harder to let you see that we are doing better. We also hope to have you by your side on the road to growth. We look forward to your next visit. , I wish you a happy life and a smile!
Guest User
Stayed in Sep 2022
Family
4 review
5.0/5
Outstanding
Posted on Oct 4, 2022
The hotel environment is very good, the room is also very clean, especially there are many facilities for children to play with, and the infinity pool is very good, the view of the room is also very good, the front desk is also very nice, my luggage is very heavy, I can help me carry it It is very hard to get up and down, very recommended place👍
Original TextTranslated by Google
Response from Property: Good morning, Ms. Han! Thank you for your praise, and thank you for your affirmation of our hotel. It's fate to be together. Returning to the hotel is like returning to our own home, and we are more than happy to be friends with every returning family member. Doing every detail carefully, making it a place where the soul can inhabit, making every master bedroom more warm and emotional, and making every scene and object have a story and culture are the direction we have been working hard and perfecting. At the same time, thank you very much for your recognition and praise of the hotel and our partners. Making a hotel with heart is our principle and our attitude towards life. We will definitely keep going and look forward to your next stay! than heart! than heart! than heart!
Boluodi
Stayed in Sep 2022
Other
1 review
5.0/5
Outstanding
Posted on Sep 11, 2022
The hotel has free parking, and I like the environment very much. It is very suitable for bringing children to play. The sheep in the hotel are very well behaved, and there is free sheep feed available at the front desk. The service is very attentive and the staff are very kind.
Original TextTranslated by Google
Response from Property: Thank you very much Mr. Zhang for giving us a five-star review. Thank you for your support and recognition of our work. Letting you feel good service has always been the goal of Shulin Tingyu Resort Hotel. We have always been adhering to the concept of "customer first", spurring us to constantly improve and update, and strive to be better~~ At the same time, we also have a good mood and look forward to meeting you again in the beautiful Yangshuo and enjoying here. The best time~~You are welcome to come home and sit with your family and friends when you are free^_^
Anonymous User
Stayed in Mar 2023
Couples
15 review
2.0/5
Posted on Mar 10, 2023
It is inconvenient to travel, there is no elevator, the room is not particularly clean, the bath water is hot and cold, and the toilet looks like a fish pond after taking a bath.
Although the price requirement is not too high, the overall experience is very poor...
Original TextTranslated by Google
Response from Property: Dear guests, good afternoon! We are sorry that we could not provide you with a wonderful trip during your stay. It is the hotel's negligence. The hotel is located next to the national highway on Dongling Road, about 8 minutes' drive from West Street, Impression Liu Sanjie, Lijiang Bamboo Raft, and the gate of Shili Gallery, with convenient transportation. The hotel's information on the booking page states that the hotel facilities and equipment do not include elevators. Regarding the room and bath water issues you mentioned, you can give feedback to the front desk as soon as possible, and a dedicated person will handle it for you. We sincerely thank you for your suggestions and opinions. We will redouble our efforts and continue to improve as we move forward. Have a happy life!
Guest User
Stayed in Aug 2022
Family
20 review
4.0/5
Very Good
Posted on Aug 22, 2022
The room is pretty good, my room facing the mountain view will be hot, maybe there is glass everywhere, the room is not very cool when the room is open for a long time. The homestay is next to the national road, so it can be a bit noisy. There is no elevator in this homestay, so I didn't want to go down when I walked up to the 5th floor in such hot weather. The environment is very good, you can take pictures of Internet celebrities.
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Response from Property: Shulin Tingyu has always been committed to providing guests with the best Yangshuo landscape and considerate and warm services, so that guests can fully rest their bodies and minds during their journey. Although the hotel is not in the city, you can experience the fragrance of flowers in spring, the cicadas in summer, the red leaves in autumn, and the warm sun in winter when you stay in the hotel. If you have large luggage, the hotel can provide luggage to the room service, just ask the front desk for details! Happy family!
Guest User
Stayed in Aug 2022
Family
4 review
2.7/5
Posted on Sep 11, 2022
With this kind of construction site scene, it takes more than 900 a night, the ins windy room is still in tatters, the exterior walls are rusted and mottled, and there is no elevator on the fifth floor.
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Guest User
Stayed in Aug 2022
Family
1 review
1.0/5
Posted on Aug 11, 2022
Hotel location is poor, on the side of the road, noisy. Old hotel, poor hygiene, small swimming pool and dirty water. Bad review
Original TextTranslated by Google
Response from Property: Good morning, Mr. Lin! The hotel is very sorry to bring you a bad check-in experience. The hotel is about 8 minutes' drive from the gate of the famous Impression Liu Sanjie, West Street, and Shili Gallery. The location is still very good. Compared with other room types, the room type you booked faces the yard and swimming pool, and the viewing effect is great! The outdoor area of the hotel is large, and there have been many guests staying recently. We have neglected the outdoor hygiene. Thank you for your suggestion. We will strengthen the cleaning and supervision of outdoor environmental hygiene. The water in the hotel swimming pool is changed once a week, and the water is replenished for two hours every day. It is disinfected and cleaned on time, so you can use it with confidence. I wish you a happy life! Work well!
Aiweika
Stayed in Aug 2022
Business travellers
8 review
5.0/5
Outstanding
Posted on Aug 6, 2022
Basically the same as the description!
Service: The customer service lady is warm and friendly!
Hygiene: I am a little obsessive-compulsive, it would be better if the hygiene and taste of the public areas could be improved...
Environment: The sound insulation is not very good. The little sisters next door in the middle of the night are a bit noisy laughing in the corridor, and the bleating of sheep downstairs is also uploaded from time to time...
I went to the new store to have a look. It is also very beautiful. When I placed the order, I didn't choose the new store because I lived in Santorini...
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Guest User
Stayed in Jul 2022
Family
4 review
4.0/5
Very Good
Posted on Jul 26, 2022
The hotel environment is very good, it is very suitable for taking children, and the room type is upgraded for free in the off-season 👏