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Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(3426)
Positive reviews(3329)
Reviews with photos/video(725)
Great location(487)
Delicious breakfast(335)
Friendly front desk staff(312)
Loved the view(155)
Would stay again(87)
Tasty restaurant(34)
Easy to call taxis(25)
Concierge services available(19)
Negative reviews(93)
Ben
Korean-style Double Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Walking distance from Shuishang Shichang, Xi Shichang, and Yanji Park. The staff were attentive and helpful, giving local recommendations for food. The room was clean and well appointed- having the tatami gave us lots of space to relax and eat! Thoroughly recommend this hotel to any visitors to Yanji!
Response from Property: Dear guests, hello! Thank you very much for staying at Yanji Huayi Cairos Hotel. It is a great pleasure for us to let you spend an unforgettable and wonderful time here. From your comments, we really feel your recognition of the hotel, and we are very honored. Serving guests well and creating a wonderful and unforgettable experience for guests is our goal. We will continue to maintain and strictly require ourselves with higher standards so that every employee can provide guests with unforgettable services. All the staff of Cairos Hotel sincerely look forward to your visit again.
DavidsoCal
Business Double Room
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on Apr 15, 2024
Confortable bed and bedding. Need electrical adaptors for devices, but there's a hair dryer provided. Room and hotel are equal to what a US hotel provides. However, rooms don't have A/C, so you need to prop open the big window for air. Bathroom is big enough, toilet and walk-in shower are US-style, and water pressure is strong and warm enough. An R2D2 robot delivers requested food or water bottles to rooms. There is no fitness center or spa. Hotel is walkable to restarauants (10-15 min) but no convenience stores or supermarkets nearby. However, the lobby has a small convenience store room that is open sometimes.
Response from Property: Dear guest, hello! Thank you very much for your trouble to give us a full score praise. I am deeply moved. Sometimes, a good review means a lot to us. It is enough to prove and affirm our hard work and recognition! After reading your comments carefully and seeing your praise, we are all very happy. Thank you again, and I am especially grateful to meet you. "You ask when you will return, but there is no date." I don't know when you will come again. The friends who stay here are looking forward to your visit again. Thank you again!
WilliamRH
Panoramic Twin Room
Stayed in Feb 2024
Solo travellers
157 review
5.0/5
Outstanding
Posted on Feb 21, 2024
The hotel is close to Yanbian University attractions. The hotel is fully equipped with breakfast. The rooms were clean and tidy and the concierge service were excellent. I am looking forward to my next stay now.
Response from Property: Hello dear guest! Judging from your affirmation and love for Cairos, no matter how beautiful the starry sky is, nothing can be more beautiful than your five-star evaluation and full love for us. We are super happy to receive your praise! We are proud to leave just a few moments in your memory. We know there are still many shortcomings, but for your satisfaction, we will make unremitting efforts and continue to improve, so that you will have a better experience every time you "go home". We sincerely invite you to visit us again! I wish you a happy life~
Janice
Panoramic Twin Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Nice hotel. Special thanks to 21st floor cleaner (栾翠萍)… help us to unlock the door when we had lock ourselves outside the room. After helping us to unlock the door, she also give my kids some small sneaks and extra mineral water. Only improvement needed is the air conditional… could not change to cold air… the room was hot and with bad air ventilation during the night…
Jongsue
Korean-style Double Room
Stayed in Sep 2023
Solo travellers
1 review
4.0/5
Very Good
Posted on Sep 15, 2023
I had a decent stay at Park Kairos, but it was so difficult to stay at the hotel as a non-Chinese speaker with none of the staff speaking English. That was the main issue I had at the hotel. Otherwise, great location and facility.
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Yanji Huayikairos Hotel. Continuously improving service quality is our work purpose. With a careful, patient and enthusiastic attitude, the hotel staff strives to provide high-quality services to every guest who comes to the hotel, so that you can feel relaxed and comfortable at home even when you are away from home. . The development of the hotel cannot be separated from your support. We will continue to work hard to provide you with more perfect services for your next stay and get your full praise next time. Whether you are traveling for leisure or business, Cairos will be your ideal choice when visiting Yanji, and it will definitely be worth your money. wish you a happy life!
FadiZ
Business Double Room
Stayed in Jun 2024
Solo travellers
19 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Great location, staff, and breakfast
Hyung-Suk Tommy
Korean-style Double Room
Stayed in Jul 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on Jul 20, 2023
Nice modern hotel. I want to give a shout-out to Wang Yichen, one of the concierges who helped me. He speaks English and really went above and beyond. He helped me get some cash into my Alipay account and helped me with navigating taxis and other points of interest in the region.
Breakfast is good with a large spread of Asian and western food.
Recommend this hotel, especially as a foreigner.
Johann Hartzenberg
Panoramic Twin Room
Stayed in May 2023
Family
9 review
4.5/5
Great
Posted on May 6, 2023
We enjoyed our stay at the Park Kairos. The staff was absolutely amazing and always had a smile on their face including the bell boys.
The only negative thing I have to say was the the hotel did not have air con and our room was extremely hot with its big windows. The breakfast buffet could have had more options if you are not an Asian person eating noodles and rice for breakfast, the restaurant on the other hand was beautiful with an amazing view. Will definitely be back when we come back to Yanji.
Guest User
Deluxe Room (2 beds)
Stayed in Jan 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 27, 2023
Very nice hotel with good facility & service, also an interesting place to visit, especially in winter season. Good breakfast in the hotel, but only take once during the 3 days stay, because a lot of other choices want to try in the city, hahaha
SUNGDUK
Panoramic Twin Room
Stayed in Oct 2023
Business travellers
17 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Good location and services
Niralc
Panoramic Twin Room
Stayed in Jun 2022
Couples
14 review
1.5/5
Posted on Jun 26, 2022
Staff are horrible, so rude, almost useless. The hotel smelt like a bandage, waste of money. Staff behind the desk had an almost hostile attitude toward me being a foreigner.
Response from Property: Dear guests, we are very sorry to have brought you such a bad experience. During your stay in the hotel, if you have any problems with the facilities in your room, you can call the attendant at any time. We are on call 24 hours a day to solve your problems regarding the attitude of the front desk staff, we immediately reported to the Front Office Manager and General Manager to ensure that you will not be the next check-in such problems, for your inconvenience we are deeply sorry!
Guest User
Panoramic Twin Room
Stayed in Sep 2022
Other
75 review
5.0/5
Outstanding
Posted on Sep 24, 2022
qiantai yu mingming fuwu feichang hao
Response from Property: Dear guests, hello! Thank you very much for staying at Yanbian Huayikairos Hotel. Your recognition is the driving force for our progress. It is our unshirkable responsibility to provide guests with a wonderful stay experience. The hotel adheres to the principle of service first and strives to provide you with the best service. The hotel is located at No. 1329 Yanhe Street, Yanji City, adjacent to Yanji River in the east, Yanji Park in the west, and Development New Area in the north. This area belongs to the local city center area, with complete supporting facilities. It is very close to Yanji West Market and the park. Our hotel provides taxi services at no extra charge, making travel very convenient! Looking forward to your stay again! wish you a happy life.
Guest User
Panoramic Twin Room
Stayed in Oct 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The location is very good, across the river from the floating market, very close to various popular spots, and the service is also very good. It was my first time here, and the front desk also gave me a food guide that they compiled themselves, which was really touching. Due to time constraints, I only ate at 3 restaurants, and they were all delicious
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applepqp
Korean-style Double Room
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Oct 8, 2024
A five-star hotel! The location is good, just opposite the Oriental Floating Market, and next to the People's Park (I went there on the last day of the return trip. As a street park, it is definitely worth it, with plank roads, forests, various facilities, exercise and leisure areas, lakes, bridges and views). It is also very close to the Yanda Internet celebrity wall and the West Market. The hotel is very clean and well-equipped. It is the most comfortable hotel to stay in during this National Day trip to Jilin. There are Western restaurants, Chinese restaurants, Japanese and Korean restaurants. The price is moderate, the taste is superb, and the cost performance is very high. The family is very satisfied with the meal. The staff are also very enthusiastic and help with supplies and luggage. I also met the front desk lady of the Peng family. The communication and answering of questions are very awesome. Manual thumbs up!
Original TextTranslated by Google
Songruhuamaomeiruhua
Korean-style Double Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 9, 2024
It was my first time to Yanji, and I chose a great hotel.
I stayed for two nights, with floor-to-ceiling windows, a big bed + tatami, and it was very clean! The breakfast was also great! It was a very comfortable stay for a family of three.
The hotel was very warm and thoughtful from the concierge to the front desk.
I would like to especially thank Ms. Chang Li, a staff member on the 17th floor. I asked her name because we had children with us, and we had to fill the bedding, fill the children's slippers, and heat the meals for her many times. She was really silent and down-to-earth, working hard and not talking much, but she helped us solve the problem the fastest every time. I didn't see her when I checked out, so I'll leave this thank you here.
If I have the opportunity to come to Yanji again next time, I will choose Cairos!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Yanji Huayi Cairos Hotel. It is a great pleasure for us to let you spend an unforgettable and wonderful time here. From your comments, we really feel your recognition of the hotel, and we are very honored. Serving guests well and creating a wonderful and unforgettable experience for guests is our goal. We will continue to maintain and strictly require ourselves with higher standards so that every employee can provide guests with unforgettable services. All the staff of Cairos Hotel sincerely look forward to your visit again.