Anonymous User
August 6, 2022
Hope the hotel's service can be worthy of his location. The location is really good, and the beach is right at the door, so when booking, I specifically asked the customer service to reserve a room with a terrace, and wanted to lie down on the terrace and watch the sea. I went to check in at 3 o'clock in the afternoon, but I got a room with a balcony. I went to the front desk to report that it was wrong. The little girl at the front desk was still arguing, saying that the balcony is called a terrace without a fully enclosed balcony. I really don't know if it's stupid or pretend Silly and very speechless. I went to the manager directly, but fortunately the manager was someone who knew it well and immediately changed me to a balcony room. It's just that it will not be cleaned until 3:30, and I won't come back to get the room card after playing outside for a while. I hope to strengthen the training and education of the little girl at the front desk. What I say is on behalf of the hotel. How can I mess with the guests here, and I don't know if I'm really stupid or pretending to be stupid. In addition, the bathtub faucet in the room is loose and a little leaking, so you can pay attention to repair it.
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