Chateau Nova Yellowknife

had dinner used my credit card to pay and found the charge entered was 8 times the cost of my meal. talked to their accounts person and no resolution after 4 days. not sure if it was intentional as you would think it would be an automatic entry. also the chip and pop machines had the coin slot taped off. there is hardly any sound proofing. 3 am woken up and I could hear people walking around one floor up and hear conversation across the hall clearly

We booked the hotel at Chateau Nova one year ago in advance for Aurora tour in late September!! They sent an email to confirm the room reservation 2 days before the check in date. When we arrived Yellowknife Airport, we called the hotel for pickup. They came in 10-15 minutes. Checkin is fast and they upgrade our 3 rooms to suites. The suite room numbers are 254, 255, and 257. The suite has a living room with a sofa bed, a bedroom, a bathroom, a kitchen and a laundry room with washer and dryer!! You can do your own laundry 😊👍 The kitchen is equipped with a full size refrigerator, oven, microwave, dishwasher, can opener, utensils, cookware, wine glass and mugs. Please bring your own wine opener. The room temperature is fine. Our room has a small balcony with tree view. They provide a potable AC in the bedroom but we never use it. They do daily housekeeping if you turn off the green light on the front door. They provide with plenty of towels, shower bar, shampoo, conditioner, lotion and makeup remover. I did not try the food in their restaurant since we have a full size kitchen and a living room. We ordered food from DoorDash and the food is delivered to your hotel room doorstep!! It’s so convenient. Overall the hotel is good and quiet. I found a stain on the bedsheet and they changed the sheet right away!! The sauna and steam room are always out of order. It’s part of hotel amenities but they never are available for guests. Gym is good. I will go back again!! Book early.

Booking auto cancelled with no refund. Pay extra CAD900, total CAD2000, to stay for 3 nights. Strongly not recommended. never stay here again

Convenient lication, room is big, i booked one room and one suite with kitchen, so glad we go for the kitchen option as it makes the stay in Yellowknife much richer, as u don’t have much restaurant choices so good to cook by self!

Generous sized rooms with comfy beds and large bathroom. Fine accessories and good restaurant. Gym facilities and suoer location to town and sites. Highly recommended best in the league of Yellowknife hotels!

The hotel is the newest one in the town. The amenities are relative new. But the bed sheet is dirty with some stains on it. The reception is very friendly.