Starway Hotel Reviews

Response from Property: Dear customer, thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.

Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.

Response from Property: Dear guest, hello, thank you for your thoughtful comments. We always believe that we can do well with heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. Welcome home often!

Response from Property: Dear guest, we are very sorry. We understand your dissatisfaction. Due to negligence or other problems, we did not meet your expectations. We will make internal adjustments to ensure that you can get a better service experience next time you stay. Thank you again for your feedback and look forward to seeing you again.

Response from Property: Dear guest, thank you very much for taking the time to give us feedback. Your opinions and suggestions are very important to us. We deeply regret your dissatisfaction and sincerely thank you for pointing it out. We will take immediate measures to correct these problems to ensure that all our guests can enjoy first-class service.

Response from Property: Thank you very much for taking the time to provide us with such a wonderful evaluation. Your feedback is very important to us and it is a great encouragement to our team. We will continue to work hard to provide quality services and a comfortable accommodation experience to meet the needs of every guest. Thank you again for your support and trust!

Response from Property: Dear guest, we are very sorry that you had an unpleasant experience in our hotel. Your feedback is very important to us and we sincerely appreciate you taking the time to provide your feedback. We understand that your expectation was to find a clean, comfortable and well-equipped accommodation and we deeply regret that we did not meet your expectations. Please believe that we will take your every suggestion seriously and hope to provide you with better services.

Response from Property: Dear guest, we are very sorry that you are dissatisfied with the hygiene of the hotel. We are well aware that hygiene is one of the important factors that travelers consider when choosing a hotel. We attach great importance to the problem of insufficient cleaning of the carpet you mentioned, and will take immediate action to ensure that such problems do not occur again. Thank you for your feedback, which is very important to us.

Response from Property: Dear guest, thank you for staying in our hotel. We are deeply sorry for the problems you encountered. The hotel also attaches great importance to your valuable opinions. Because the hotel is relatively old and some supporting facilities and equipment are faulty, we have fed back your valuable opinions to Various relevant departments will follow up and handle the matter. The hotel will continue to strengthen the service attitude and adaptability of the service staff. The hotel is also preparing to be fully renovated soon. We welcome you to check in again to test our results. All hotel staff wish you a happy life.

Response from Property: Dear customer, hello. Thank you very much for taking the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant accommodation experience. Thank you for your support and trust!

Response from Property: Dear guest, thank you for choosing to stay in our hotel and taking the time to give a low rating. We are deeply sorry that your experience did not meet your expectations. We attach great importance to your feedback. From now on, we will strictly control the hygiene of the hotel to ensure that every corner meets our hygiene standards. Thank you very much for your correction.