No.1, Aly. 18, Ln. 48, Renai Rd, Jiaoxi Township, Yilan, Taiwan, ChinaView Hotel Details
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Four Points by Sheraton Yilan Jiaoxi Guest Reviews
4.6/5
Great
68 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.7
Cleanliness4.6
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All reviews(68)
Positive reviews(66)
Reviews with photos/video(22)
Awesome stay(28)
Friendly owner(26)
Awesome rooms(12)
Relaxing hot springs(11)
Tasty food(8)
Convenient location(7)
Excellent afternoon tea(5)
Great location(5)
Negative reviews(2)
Varun Gupta
Classic Family Room
Stayed in Dec 2023
Family
8 review
4.0/5
Very Good
Posted on Jan 4, 2024
Nice hotel with private hot spring option. Little distant from Yilan but a good choice to enjoy hot springs as well spend a day or two in Yilan. Good options are limited at the hotel but 7-11 / family mart are close to the hotel.
Guest User
Classic Family Room
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Sep 2, 2023
Great play area for kids, and the hot spring pool was lovely, too.
Guest User
Classic Twin Room
Stayed in Dec 2023
Couples
5 review
3.7/5
Posted on Dec 13, 2023
It is nice Hotel.
Chang
Superior Queen Room
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Nov 17, 2024
The hotel staff are all very friendly. The food is also delicious. The hot spring on the top floor is very comfortable and the view at night is beautiful. The only drawback is that the lights in the room are dim. great hotel
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Response from Property: Thank you Chang for sharing your comment. We are honored that our team can create a pleasant and fun-filled memory for you. Your affirmation is our greatest motivation to continuously improve our service quality. Regarding the shortcomings you mentioned, we have requested Relevant departments have discussed improving various services and preparations. We look forward to having the opportunity to serve you again soon and create a wonderful hot spring vacation! thank you! Sincerely, Four Points by Sheraton Yilan Jiaoxi
Guest User
Superior Family Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 22, 2024
There are many snacks near the hotel, and the scallion pancakes are delicious.
The room has a private hot spring and is very comfortable. There are many choices for breakfast, but the taste is average. There is a hot spring park next to the hotel, where local parents-in-law are soaking their feet, which is very unique.
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Lpfmxx666
Superior Twin Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 20, 2024
I temporarily booked two single rooms in the morning and arrived at the hotel in the afternoon. Due to a system failure, the customer service staff later helped me upgrade to a room with two double beds. They also invited me to the restaurant to have afternoon tea while the room was taken care of. The service attitude is commendable!
Next time I go to Yilan to visit, I will bring my family to stay here again!
It’s a pity that I didn’t enjoy the swimming pool this time, so I’ll have to try it next time!
The only drawback is that the sound insulation effect is slightly poor, but other places are good!
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PeterLo
Superior Family Room
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 16, 2024
Except for the small swimming pool, the hotel facilities are all good.
There are also free snacks, I recommend one.
Except for the small swimming pool, the hotel facilities are all good.
There are also free snacks, I recommend one.
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優勝 T/S
Superior Queen Room
Stayed in May 2024
Couples
11 review
4.5/5
Great
Posted on May 20, 2024
Careful introduction starting from check-in. Afternoon tea snacks are provided as well as red and white wine for sipping. Late night snacks are provided before going to bed, which is really considerate. The security staff of the amusement facilities are also very enthusiastic, and the breakfast is also quite rich. The hotel's location is in a prime location, very convenient, but not noisy. It is a highly recommended hotel in Jiaoxi.
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KUNG
Superior Queen Room
Stayed in Oct 2024
Couples
1 review
4.0/5
Very Good
Posted on Oct 14, 2024
Although the restaurant is small, it is well-equipped with all the essentials. There are snacks for late night snacks and tea time, and the breakfast is also good. The only drawback is that the tables in the restaurant are too close together, and the space feels a bit oppressive.
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Response from Property: Thank you KUNG for your experience and sharing, thank you for your affirmation and suggestions, this will become the driving force for our continued growth! Regarding the shortcomings you mentioned, we have asked relevant departments to discuss improving various services and preparations. We fully understand your expectations of us, and thank you again for your valuable feedback, which gives us the opportunity to do better.
Annick
Superior Queen Room
Stayed in Jun 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Jun 10, 2024
Very clean, good service, meals and food are delicious
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Shrimprabbit
Superior Twin Room
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 27, 2024
First time staying in a hot spring hotel! Very good experience!
There are all things to eat and play nearby, very convenient!
It is recommended to eat cherry duck in the hotel, one duck can be eaten in many ways.
But the gym needs improvement.
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Guest User
Superior Queen Room
Stayed in Jan 2024
Solo travellers
12 review
4.7/5
Amazing
Posted on Jan 18, 2024
The room is clean and spacious. There is a hot spring pool inside which is very comfortable. The room I stayed in today has a large terrace. Because it is on a high floor, the view is excellent. The hotel service staff is friendly and provides afternoon tea and midnight snacks. Overall It feels very comfortable.
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Guest User
Deluxe Queen Room
Stayed in Dec 2023
Family
11 review
2.5/5
Posted on Dec 30, 2023
The front desk service of the hotel is good, but the hardware and hygiene are very poor. There are bugs in the towels. Maybe the cleaning lady is in a bad mood? Are the replacement toiletries placed directly in the wash basin? The placement of the TV is very problematic and children can easily hit their heads when walking around. The room space is sufficient but there is not even a sofa. The bathroom is seriously different from the picture. It is super narrow and the shower room is very small. There is a hot spring pool next door. It is dangerous to fall if you are not careful. The design is really unknown. In such a small space, you insist on adding a hot spring pool?
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Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The last time I went there, it was the Zhaopin Hotel. This time I went to the Sheraton Hotel. The hardware part feels no different from the previous one. It is still very comfortable. However, the service staff feels more professional and considerate, and they also have more afternoon tea snacks. You can have it as a late night snack and you will become fat when you go home. I’m so happy🤣
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HANCHAO
Premier Family Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Although the afternoon tea and late night snacks are not very rich, they are full of Yilan's leisure atmosphere. Suitable for taking a nap with children. I stayed in a building-block themed room. The whole room was of a suitable size and had wooden floors, which were more comfortable to step on than carpets.