Four Points by Sheraton Yilan Jiaoxi Reviews

Nice hotel with private hot spring option. Little distant from Yilan but a good choice to enjoy hot springs as well spend a day or two in Yilan. Good options are limited at the hotel but 7-11 / family mart are close to the hotel.

Great play area for kids, and the hot spring pool was lovely, too.

It is nice Hotel.

The service of the hotel staff is very professional and friendly. When I checked in, I found that the hotel received instructions for a double bed. I told the front desk staff that we requested a room with two beds. The front desk immediately asked the housekeeping staff to sort out the room type we wanted and arranged it at 15 They helped us change rooms within minutes, very efficient! When I originally booked this hotel, breakfast was included. The breakfast on the second morning was very rich, including bread, yogurt, porridge, eggs, soup noodles, vegetables, cereals, etc. There were so many options to eat. Unexpectedly, in addition to In addition to breakfast, all guests staying at the hotel can also enjoy free all-you-can-eat late night snacks and afternoon tea. Although there are not many late night snack options, they are all delicious and you can definitely eat them all. The afternoon tea part is due to the time of check-in. It was already over time, and I didn’t stay until the afternoon the next day, so I didn’t enjoy it. I’ll definitely check in early next time if I have the chance, so I won’t miss it:-)

There were a lot of people during afternoon tea and supper, but the overall environment was clean and tidy, the room had a dehumidifier, and the service staff was very friendly. Although the swimming pool is small and not equipped with many facilities, it can meet basic needs. There is also a children's activity area and a caring lifeguard, which is suitable for staying with children. It should be noted that if there are many guests, some unhygienic behaviors (such as touching public tableware after wiping the nose) may be worrying. The overall experience is not bad, but the check-out at 11 o'clock and the check-in at 3 o'clock are a bit tight. It would be better if it could be arranged more flexibly.

The room also comes with afternoon snacks and midnight snacks, which is great. I will stay here again next time. The pool area looks great, but I forgot to bring my swimsuit. I will definitely go swimming next time if I have the chance.

Overall very satisfied! The room is clean and comfortable, with complete facilities and the bed is super comfortable. The service staff are friendly and attentive. The location is convenient and the transportation is convenient. It is suitable for both business and leisure. Will definitely stay again next time!

There is a private hot spring pool and dehumidifier in the room. He also thoughtfully prepared afternoon and midnight snacks. There is also a swimming pool upstairs. What's great is the cherry duck in the restaurant on the first floor, which is delicious. The staff are very kind.

It's a really nice hotel. The service staff are attentive, and there are even staff standing at the elevator door to explain the various services to passengers who are not clear. This is exactly the same as in Japan. The weather was a bit cold that day, and a heater was also delivered to the room. I will definitely patronize it next time.

The hotel staff are all very friendly. The food is also delicious. The hot spring on the top floor is very comfortable and the view at night is beautiful. The only drawback is that the lights in the room are dim. great hotel

There are many snacks near the hotel, and the scallion pancakes are delicious. The room has a private hot spring and is very comfortable. There are many choices for breakfast, but the taste is average. There is a hot spring park next to the hotel, where local parents-in-law are soaking their feet, which is very unique.

The staff is definitely five stars. Although there are a lot of people, all the staff from the counter to the restaurant to the leisure facilities are very patient in solving guests' problems, and they will even take the initiative to ask families with children if they have any special needs! In terms of hardware facilities, I personally think it is only about 3-4 stars, but the enthusiasm of the staff definitely makes up for the shortcomings of the hardware!

I recently stayed at this wonderful hotel. I was blown away by the facilities at this hotel, whether it was the comfortable rooms or the beautifully designed swimming pool, it made me feel right at home. What impressed me even more was the hotel's food and beverage service. The breakfast buffet has a wide variety of fresh fruits, crispy breads and a variety of hot dishes that make me taste delicious every day. There is also free afternoon tea and late night buffet, which I really appreciate. Overall, I am very satisfied with this accommodation experience. Both the facilities and the catering exceeded my expectations. I highly recommend this hotel to everyone, whether it is for vacation or business trip, this will be a good choice!

I temporarily booked two single rooms in the morning and arrived at the hotel in the afternoon. Due to a system failure, the customer service staff later helped me upgrade to a room with two double beds. They also invited me to the restaurant to have afternoon tea while the room was taken care of. The service attitude is commendable! Next time I go to Yilan to visit, I will bring my family to stay here again! It’s a pity that I didn’t enjoy the swimming pool this time, so I’ll have to try it next time! The only drawback is that the sound insulation effect is slightly poor, but other places are good!