Wellspring by Silks Jiaoxi

The environment is quiet and peaceful, and it's super close to the train station, just a three to five-minute walk to the bustling city center. The hotel staff are all friendly and enthusiastic, making us feel right at home during our stay. The room and bathroom were clean, and they provided coffee and tea. The mini-fridge had complimentary drinks, plus a delightful surprise: high-quality facial masks replenished daily! There was also a selection of pillows with different firmness levels to choose from. Every day, there's a Happy Hour offering free red and white wine, specially crafted non-alcoholic drinks, ginger tea, and some snacks.

The location is excellent. Turn right out of the hotel and it's a one or two-minute walk to a bustling commercial street, and only 6 minutes on foot to the popular Yishunxuan bakery. It's convenient for getting around yet relatively quiet. The hotel exterior is grand, and the lobby offers complimentary drinks and snacks. It shares outdoor hot springs and a bathhouse with Just Sleep. The R floor has a fantastic regular-temperature swimming pool and two hot spring pools with great views. However, I wasn't a fan of the hotel's interior design. While the guest rooms are quite spacious, the layout felt cramped and stuffy. This is because the hot spring tub is located right by the window facing outside, and to ensure privacy, lattices have been installed, making it less open and airy. There's an air purifier in the room. Breakfast is on the 11th floor; the food is decent, but all the windows are completely covered by beige mesh screens. Only a little light can get through, so you have to turn on the lights even during the day, which isn't a great experience. The service attitude was very enthusiastic. The public bathhouse is small and the facilities are average. The outdoor hot springs are suitable for kids to play in. Overall, the value for money is just average.

The front desk staff were friendly and helpful. The room had many practical mirrors. The bathroom is connected to the balcony with a hot spring tub. Breakfast included hot food. The soundproofing was a bit lacking, but overall, it was a very good experience.

The room facilities and decor were comfortable and aesthetically pleasing, though the space was a bit small. The happy hour with drinks and snacks, along with the warm and attentive staff service, was definitely a plus. However, the biggest drawback was the foot-bath-deep soaking tub in the room – what kind of design is that? The tub was tiny, and the balcony design was equally bizarre, truly 'genius'! At this price point, there are many better options in Jiaoxi.

Overall, my stay at Wellspring by Silks was satisfactory. Although the breakfast selection wasn't extensive, the quality was excellent. The facilities were comprehensive, and the staff were friendly and professional. The only minor downsides were that our lower-floor room was a bit close to the road, leading to some noise while enjoying the hot spring, and the private outdoor bath space was a little small, which slightly affected the experience.