Spending over a thousand yuan for a single night on a weekend at this hotel is, in my opinion, completely undeserving.
The location itself is remote, so to justify such a price, it would need to be a resort-style B&B/hotel with excellent facilities and impeccable service. This place has neither.
**Hygiene**: The hygiene was poor. There was a used double eyelid sticker left by a previous guest on the bathroom floor.
**Facilities**:
First, this is the first hotel I've encountered that doesn't even provide disposable slippers, something even the most basic chain hotels offer. The slippers they did provide were already blackened. They claimed high-temperature disinfection, but isn't that just disgusting? If it's for convenience around the hot springs, I might understand, but can't they offer both regular and disposable slippers? Disposable slippers cost next to nothing.
Second, the pillowcase in this thousand-yuan-plus B&B was torn.
Third, the balcony light is meant for candles to create a nice ambiance at night, but the candles provided were empty, used up and not replaced.
Fourth, when we asked for two highball glasses, we were warned that if they broke, we'd have to compensate the restaurant. Honestly, shouldn't a hotel provide these items for guests? After all, it's a resort-style B&B; most people come here to take photos and relax. Otherwise, why pay such a price to come to such a remote place?
**Service**: Mediocre, lacking any clear service procedures, very casual.
**Environment**: Objectively, the environment is decent, but the surrounding area is genuinely desolate. To get to what people typically consider 'Yingde' still takes an hour, and there are no dining or entertainment options nearby.
**Dining**: The catering management is chaotic. We ordered late-night snacks: the stir-fried noodles had a bland, white center with no flavor, and the fries were soft and undercooked (I'm not even sure if they were deep-fried). When the delivery person brought the BBQ, we gave feedback about these issues, and the response was that it wasn't their department and we should contact customer service ourselves. This location is very remote, so the cost of food should be low. The hotel's dining prices are higher than outside, and guests willing to stay here would likely be willing to pay, but at least the quality should match the price. Two bowls of noodles in town cost 25 yuan; do you think the quality of the hotel's food justifies its price? Earning money should still involve maintaining quality, right?
For breakfast, there were very few options, even less than typical chain hotels like All Seasons. Among the few edible items, the vegetable leaves in the dumplings were already steamed to a yellowish color. As for drinks, forget juice – there wasn't even common soy milk.
**Soundproofing**: The soundproofing is like a self-built house; I could hear people walking upstairs past 1 AM.
I don't understand how so many reviews mention 'second visits' or 're-visits.' In a first-tier city like Guangzhou, a thousand yuan can get you a five-star hotel. This hotel is in such a remote area, a two-hour drive from Guangzhou, and an hour away from the 'Yingde' that people usually visit. Since it has no locational advantage, if it charges prices comparable to quality hotels, its service and facilities should also keep up. It's not enough to just create some ambiance, generate a bit of buzz, and have a slightly better environment. Locals wouldn't spend at this price. It's mostly people from surrounding cities like Guangzhou and Shenzhen looking for a weekend getaway. I believe customers who come here for a holiday have probably stayed in many other places nearby. It doesn't even compare to high-end B&Bs by the beach in Shenzhen, let alone actual tourist areas. Just because there's a hot spring doesn't mean you can charge exorbitant prices. Basic hygiene and facilities must be done well. I hope the owner takes a look at how others run high-end B&Bs and then sees what a thousand-yuan B&B should minimally offer. We're not all fools with money to burn.
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