3-6-15, Shinyokohama, Kohoku Ward, Yokohama City, Kanagawa Prefecture, 222-0033, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Shin Yokohama Grace Hotel Guest Reviews
4.5/5
Great
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.7
Filter by:
Sort by:
All reviews(117)
Positive reviews(36)
Reviews with photos/video(6)
Convenient location(13)
Clean and tidy(10)
Great location(10)
Negative reviews(1)
kelvin
Semi-double Room Non-smoking
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Great hotel in a great area, really happy staying there although it’s slightly more pricey than others
Nice view too
Sun PM
Semi-double Room Non-smoking
Stayed in Feb 2025
Solo travellers
103 review
4.5/5
Great
Posted on Mar 11, 2025
Good hygiene and very comfortable bed sheet. Close to bullet train station. Very convenient.
G. Sam.
Twin Room Non-smoking
Stayed in Oct 2024
Couples
20 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Great location, close to the station, nice view.
Guest User
Deluxe Twin Room Non-smoking
Stayed in Aug 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Sep 18, 2024
good facilities and good location
Alfonso Melgar
Semi-double Room Non-smoking
Stayed in Nov 2024
Family
7 review
4.2/5
Very Good
Posted on Jan 2, 2025
Good but not great
Guest User
Stayed in Jan 2024
Business travellers
1 review
4.5/5
Great
Posted on Feb 14, 2024
It is better if there is safe installed in the room.
xiaoyeung
Single Room Non-smoking
Stayed in Nov 2024
Solo travellers
13 review
4.7/5
Amazing
Posted on Dec 15, 2024
The hotel is conveniently located 5 minutes away from Shin-Yokohama Station. There is a street of restaurants and a 24-hour convenience store nearby. I was surprised that there was no wardrobe, but the overall space was sufficient.
Original TextTranslated by Google
Morange
Semi-double Room Non-smoking
Stayed in Sep 2024
Couples
25 review
5.0/5
Outstanding
Posted on Oct 7, 2024
It's located right next to the Shinkansen exit of Shin-Yokohama Station, so it's easily accessible! It was also very clean after it was renovated.
Also, many people use it as a base for lodging when they're going to a concert.
Original TextTranslated by Google
はらぺこジョニー
Twin Room Non-smoking
Stayed in Jan 2025
Family
1 review
4.2/5
Very Good
Posted on Feb 24, 2025
I stayed here near Shin-Yokohama to go to a live show.
The room wasn't large, but it was well-cleaned and had a nice feeling of sanitary condition, so I was able to stay there with peace of mind.
The location is good and there are many restaurants so you won't have any trouble finding something to eat.
The hotel staff were friendly and polite, so I'd like to stay here again.
Original TextTranslated by Google
Guest User
Semi-double Room Non-smoking
Stayed in Jan 2025
Family
1 review
4.5/5
Great
Posted on Feb 24, 2025
I used it for a concert this time.
It's close to the station and the staff were friendly.
I'd like to use it again on concert days.
Original TextTranslated by Google
Guest User
Twin Room Non-smoking
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
I stayed overnight after a concert at Yokohama Arena!
Best of all, it was on the way to the arena from Shin-Yokohama Station, and it was right nearby, so I was able to leave everything I didn't need for the concert, which was convenient! The arena was also close to the hotel, so I found it easily and didn't get tired.
The Japanese breakfast was delicious and just right for a woman!
There were plenty of places to eat around the hotel before going to the concert, so I was able to fill my stomach before going.
I'd like to use it again when I go to a concert.
Original TextTranslated by Google
YUKI
Single Room Non-smoking
Stayed in Dec 2024
Solo travellers
3 review
3.7/5
Posted on Mar 3, 2025
I stayed here for an event.
I had to return on the Shinkansen early the next morning, so I think it was very close to Shin-Yokohama Station and good value for money.
There's a pharmacy, convenience store, and commercial building nearby, so it's convenient.
Depending on the time of the event, most of the surrounding shops are closed, so there's only a convenience store, but it's enough for buying drinks.
I'd like to use it again.
Original TextTranslated by Google
Guest User
Single Room Non-smoking
Stayed in Dec 2024
Business travellers
1 review
4.2/5
Very Good
Posted on Jan 21, 2025
This is a clean hotel.
I use it occasionally.
This time, the shower was weak or not working at all.
Could it be because it was being used in the next room?
Other than that, it's always a comfortable hotel, so it's a bit disappointing.
Original TextTranslated by Google
Haochen86
Single Room Non-smoking
Stayed in Nov 2024
Business travellers
26 review
5.0/5
Outstanding
Posted on Dec 22, 2024
This hotel has a beautiful environment, well-equipped facilities, and friendly and professional staff. The rooms are clean and spacious, and the atmosphere is warm and comfortable. The breakfast is rich and delicious, and the location is convenient. Highly recommended for both business and leisure travelers!
Original TextTranslated by Google
Guest User
Single Room Non-smoking
Stayed in Nov 2024
Business travellers
1 review
3.5/5
Posted on Dec 5, 2024
I don't know where the outlet is when I want to use a hair dryer.
There are no outlets in the bathroom.