Yokohama Heiwa Plaza Hotel

Yokohama Heiwa Plaza Hotel Reviews

Yokohama Heiwa Plaza Hotel

Otamachi, 5 Chome−65, Naka Ward, Yokohama City, Kanagawa Prefecture, 231-0011, JapanView Hotel Details
Yokohama Heiwa Plaza Hotel
Yokohama Heiwa Plaza HotelYokohama Heiwa Plaza HotelYokohama Heiwa Plaza Hotel
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Yokohama Heiwa Plaza Hotel Guest Reviews

4.3/5
Very Good
135 review
Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(135)
Positive reviews(125)
Reviews with photos/video(26)
Clean and tidy(28)
Great location(26)
Great value for money(15)
Small room size(9)
Easy to get around(9)
Delicious breakfast(7)
Friendly front desk staff(7)
Convenient for shopping(5)
Negative reviews(10)
namonakihito
Run Of House-Non-Smoking
Stayed in Nov 2024
Solo travellers
9 review
5.0/5
Outstanding
Posted on Feb 1, 2025
a river away from sakurakicho station, typical Japanese biz hotel room size, tv hanging on the wall saving desktop space which is good.
MikeLSK
Triple Room Non-smoking
Stayed in Feb 2025
Family
3 review
4.5/5
Great
Posted on Apr 4, 2025
Very strategic location but it was a bit small. For the price, it was as good as you can get, i had an extra small bed for my son, and it was rare to find a 3 bed hotel room.
Dimazerik
Run Of House-Non-Smoking
Stayed in Sep 2024
Solo travellers
3 review
3.7/5
Posted on Oct 18, 2024
The hotel has a great location. They have also have Manga library which is great. The rooms are very tiny and the hotel is not new. But it's still a great option for a 1 night.
benchuawj
Run Of House-Non-Smoking
Stayed in Jun 2023
Solo travellers
20 review
4.5/5
Great
Posted on Jul 27, 2023
Hotel is cheap and good. Provides refillable water and has a coffee dispenser as welcome drink!
Guest User
Single Room - Non-Smoking
Stayed in Jun 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 28, 2024
Nice service and,breakfast,clean environment.
Anonymous User
Run Of House-Smoking
Stayed in Apr 2024
Family
1 review
2.5/5
Posted on May 10, 2024
Room condition was not good.
Laihw
Single Room - Non-Smoking
Stayed in Aug 2022
Business travellers
17 review
4.2/5
Very Good
Posted on Oct 1, 2022
It is pretty good as a 2 star hotel. Room is small but have everything. The only funny thing is they did not have teaspoon in the room.
Guest User
Twin Room - Non-Smoking
Stayed in Mar 2025
Travel with friends
6 review
4.7/5
Amazing
Posted on Apr 19, 2025
The service staff is very enthusiastic and the service attitude is super good! The hotel is very close to the city center and can basically reach all the attractions on foot. Good sanitary conditions, very clean!
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Guest User
Run Of House-Non-Smoking
Stayed in Mar 2025
Travel with friends
4 review
4.5/5
Great
Posted on Apr 17, 2025
The room is very clean. It is an old Japanese hotel. The price is very cheap because it was booked 1 and a half months in advance! ! ! The only disadvantage is that it is small. Those who have traveled to Japan know that it is so small that you can hardly spread out the suitcase. You can only lay it half flat and half sideways. The front desk does not speak English well, so communication is a bit tiring. It is better to have someone who knows some Japanese. The other thing is that there is no view outside the window. All the disadvantages are written. The rest are advantages. The price-performance ratio is amazing because the location is very convenient. It is 3 minutes away from Sakuradacho subway station. There are 2 convenience stores and 1 drugstore nearby. There is a large shopping supermarket 10 minutes away where you can buy all kinds of sushi, seafood and meat.
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6/8
タピオジ
Run Of House-Smoking
Stayed in Mar 2025
Solo travellers
3 review
4.0/5
Very Good
Posted on Apr 19, 2025
It's really cheap, but the room is really small, which is only suitable for lone wolf special forces. It's located between Bashamichi and Kannai, a little further away from Sakuragicho. The bathroom floor is obviously aging, so you can only lay a floor towel. The uncle in the lobby is quite aloof.
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Guest User
Double Room - Non-Smoking
Stayed in Feb 2025
Other
1 review
2.7/5
Posted on Mar 18, 2025
I sent an inquiry email, but there was no reply for a whole day, so I am writing a review here. I told the hotel that I would not write reviews when I stayed there, but they did not keep their promise to provide sincere service, so I am expressing my frustration here. First of all, I booked a double room, but it was completely different from the image on the website. The website showed two chairs and a mini table, but the room I stayed in did not have them. The first photo is the actual room, and the second photo is the official website. I wanted to take photos of my favorite goods at the hotel, but the pillars were sticking out, making it difficult. It felt quite oppressive, so I would recommend staying in a low-cost single or semi-double room rather than a double room. The second point is the toilet malfunction. It had been leaking from the gap between the toilet bowl and the floor since the first day, and it was only a little, so I cleaned it. On the second day, there was a constant sound of running water, and the tank was full, so I couldn't flush it. I was reluctant to have them deal with me because there were only male staff members. They said it was fixed, but when I used it a while later, it was in a state where it couldn't be flushed. The second time, I was quite hesitant because they handled it while I was still using the toilet. I waited about 10 minutes each time. I wish they had been more considerate, such as having the same staff member for the first and second times. At this point, there was no offer to move rooms. On the third day, the toilet started leaking again when I used the toilet through the gap between the bowl and the floor. I was tired of having toilet problems every day. I don't think they would have offered to move rooms if I hadn't said so. They said they only had twin rooms available, and I declined because it was unnecessary unless it was a decent double room. It was three days without being able to use the toilet properly, but of course there was no discount. I called the room and asked them to make up for the time I couldn't use the toilet with peace of mind by asking for a discount, but they ended up deciding that I should use the toilet in the room next door. It's a three-night, four-day stay, so moving rooms on the last day is difficult. Moreover, it wasn't the room I wanted, and it was 11pm. In this case, I think you should forgive me for not moving from the beginning, but making the toilet next door available. I responded sincerely. You can write about it on the website. I will take it seriously. I was also told, which made me irritated. "We responded sincerely" is the wrong way to use it. It's strange for the staff to tell customers that they responded sincerely. The toilet was still broken, so it's just something the customer can say. I told them twice that I wouldn't do it, but they said it several times. I didn't say anything that would be considered rude, and it was just rude. I felt like I was being told that I was the kind of person who would write about it on the website. The staff had a good attitude, and if there hadn't been a toilet malfunction, it would have been tolerable. If the room area was nice, my impression might have been different. The room was a misleading photo, and the toilet was unsafe to use. That was the hotel it was. It was a commemorative trip, so we should have stayed in a nice hotel without skimping. The price is not that different from nearby business hotels, so I would recommend Route Inn or Toyoko Inn. If you're traveling alone, it's not worth getting a double room as you can see in the photo. I hope this is helpful to someone.
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吉哥
Twin Room - Non-Smoking
Stayed in Jan 2025
Family
6 review
4.5/5
Great
Posted on Mar 7, 2025
The room is really small, so small that the suitcase cannot be opened, but the location is excellent. If it is a transit accommodation, it is still okay. The nearby functions are very good, but it is very quiet at night. Overall it is still good!
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Run Of House-Non-Smoking
Stayed in Jan 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Mar 12, 2025
The breakfast is a buffet. There is not much I want to eat. The Japanese curry tastes really different from the ********* curry.
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野桜
Run Of House-Non-Smoking
Stayed in Jan 2025
Solo travellers
13 review
3.7/5
Posted on Feb 6, 2025
Conveniently located near Sakuragicho Station and Kannai Station. The facilities are new and very clean. Plus, the price is cheap. The only drawbacks are that the room is small and the toilet seat is small. Still, it was enough for just sleeping.
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ほち/hochi
Run Of House-Smoking
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The accommodation facilities were equipped with the bare minimum, so I was able to stay comfortably without any issues. It was also easily accessible, as it was just 2-3 minutes from the nearest station.
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