Bokang Light Luxury Hotel Reviews

Name: Bokang Light Luxury Hotel
Address: No.16 Huangcheng North Road, Dongcheng Street, Yongkang, Zhejiang, China, No. 16 Huangcheng North Road, Dongcheng Subdistrict, Mainland, China
Rating: 9.4

Bokang Light Luxury Hotel

No.16 Huangcheng North Road, Dongcheng Street, Yongkang, Zhejiang, ChinaView Hotel Details

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Rooms and Guests

Guest Reviews of Bokang Light Luxury Hotel

9.4/10

Outstanding

1066 review

Verified reviews

Location9.4

Amenities9.4

Service9.4

Cleanliness9.4

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All reviews(1066)

Positive reviews(1053)

Reviews with photos/video(406)

Classy environment(41)

Friendly front desk staff(24)

Convenient parking(21)

Well decorated(13)

Perfect for business trips(13)

Delicious breakfast(12)

Stayed multiple times(8)

Good audiovisual experience(4)

Negative reviews(13)

_WeChat53559****

Chao Smart Cozy Double Bed Room

Stayed in Apr 2024

Business traveller

54 review

2.0/10

Posted on May 11, 2024

I immediately blocked this store. The bathroom smelled so bad that I didn’t want to go to the bathroom. The construction outside the door was so noisy. The order showed that breakfast was included. When I asked in the morning, they said no, but you obviously have a restaurant!

Original textTranslated by Google

Response from Property: Dear guests: Regarding the breakfast problem, it is due to a system business problem. The restaurant has not started yet. The photo you took also shows that it is not organized. We will also pay attention to the smell problem you mentioned. We are sincerely sorry for the inconvenience caused to you. .

M502655****

Chao Smart Cozy Double Bed Room

Stayed in Feb 2024

Business traveller

8 review

10/10

Outstanding

Posted on May 9, 2024

Great value for money. First choice for business trips.

Original textTranslated by Google

Response from Property: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again

213149****

Chao Smart Luxury Double Bed Room

Stayed in Sep 2023

Travelling with friends

34 review

10/10

Outstanding

Posted on Oct 13, 2023

The hotel is newly renovated, the rooms are very clean and tidy, the bedding is very comfortable, the towels and bath towels are soft, and there are smart operations, smart toilets are all available, the overall decoration style is brief, suitable for business trips, high cost performance, the front desk service is very warm, and Self-service laundry and drying, great experience!

Original textTranslated by Google

Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!

M530710****

Chao Smart Cozy Double Bed Room

Stayed in Jul 2023

Business traveller

4 review

10/10

Outstanding

Posted on Aug 7, 2023

The room is very new, with complete facilities. The smart toilet is used, and the bedding is comfortable. The road in front of the community is still under construction. The service is good, and the full-screen projection is good for watching movies. Recommended

Original textTranslated by Google

M260023****

Chao Smart Cozy Double Bed Room

Stayed in Nov 2023

Couple

1 review

2.0/10

Posted on Dec 11, 2023

I checked in at 11pm on December 10, 2023. The waiter on the night shift had a very poor service attitude. He looked like someone owed him tens of thousands, and his attitude was very bad. The quilt in the house was very heavy and the pillows were very high. I couldn't sleep all night.

Original textTranslated by Google

Response from Property: Dear guest: Hello, we are deeply sorry for your experience. We will urge the department staff to rectify and optimize the pillows. We have two types of pillows: memory pillows and ordinary pillows. If necessary, we also have buckwheat pillows, and the quilts are also standard. , I’m really sorry that you couldn’t sleep. We will work hard to improve and look forward to your visit again.

Chenlinchong

Chao Smart Deluxe Double Bed Room

Stayed in Jun 2024

Business traveller

78 review

2.0/10

Posted on Jul 6, 2024

Bad reviews, what a Wanda store. . .丶. . . . .

Original textTranslated by Google

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again

M273354****

Chao Smart Cozy Double Bed Room

Stayed in Sep 2023

Business traveller

2 review

2.0/10

Posted on Oct 25, 2023

The air conditioner was broken, so I asked the front desk for a Taiwan electric fan, which was as loud as an exhaust fan. There are mosquitoes in the room and the environment is poor and dusty. Before 8 o'clock in the morning, I started to repair and drill holes.

Original textTranslated by Google

Response from Property: Dear guests: We are very sorry for the inconvenience caused to you. We are very sorry for the unpleasantness caused to your journey due to problems with our equipment. The construction of the main road has caused a lot of dust. We will wipe the dust every day and the air conditioning problem has also been rectified. Completed, looking forward to your visit again