To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(105)
Positive reviews(5)
Reviews with photos/video(1)
Jacqueline
Small Double Room
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Beautiful hotel staff very attentive friendly definitely staying again best sleep ever
Guest User
Small Double Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 26, 2023
An excellent overnight stay in this charming hotel.
Good service, lovely food and a great location!
Jess Browning
Superior Double Room
Stayed in Dec 2022
Couples
1 review
4.7/5
Amazing
Posted on Dec 13, 2022
From the moment we arrived at the hotel the staff couldn’t be more friendly and helpful. The bunker room made for a unique and comfortable stay and loved the little touches like the KitKats in the room on arrival. The only small complaint would be the shower head sprayed out, the whole bathroom floor to become soaked, but nothing major at all. We’ll definitely be back and recommending to to anyone staying in York.
Wenyan
Double or Twin Room
Stayed in Dec 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 23, 2022
Great room and great service!!! Love the beautiful garden.