Yewzhang
February 6, 2025
When I booked the room, I mainly looked at the terraced field view and the fact that the rooms were newly renovated and pretty good. Because it was during the Spring Festival, the price was also quite attractive. The price had to be worthy of the facilities and services. Before check-in, a group was set up for us, euphemistically called exclusive customers. Okay, including me, there are 8 of us in total 😱 We are members of InterContinental, Marriott, Hyatt, Park Hyatt, and Hilton, and we basically book these when we travel because they basically don't bother you. We basically book single-family houses, suites, and family rooms, and we have also experienced the exclusive butler. 7 people serving us, my god! ! There were only 2 bath towels in the room for 4 people. We had to wait for an hour to put on towels. When we knocked on the door, they said there was no one in the room. We were waiting to take a shower and asked for towels, but they said there was no one in the room. They had about 20 rooms and booked more than a dozen that day. Everyone almost quarreled over breakfast. It was not a buffet with one set meal per person. Those who arrived early were not served, and those who arrived later were served first. No one could serve all the sets of meals at once. One meal was given to you and another to him, so no one was satisfied. If there were not enough staff or they couldn't remember, they could queue up on a first-come, first-served basis, so that everyone had nothing to complain about. Then it was check-out. There was only one 4-seater shuttle bus for more than 20 rooms, and 6 or 7 families with more than 20 people and more than a dozen pieces of luggage checked out together. After that, waiting for the shuttle bus became annoying again. It can be said that there was no service at all! The group also mentioned the time for breakfast, lunch, and afternoon tea. I asked what was provided for afternoon tea, but the girl said nothing. What a joke! Let me talk about the room. There is no sound insulation in the room. I knew everyone upstairs flushing the toilet, and I could hear people talking and opening the door in the corridor very clearly. What's the point of writing five-star hotels in the comments? Has anyone ever stayed in a proper five-star hotel? Don't believe these small bloggers.
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