Guest User
February 18, 2025
I went to bed at 5 am, and they smashed the wall and glass next to me at around 7 am. The whole process didn't end until after 10 am. I called the front desk to complain, and they said it was under normal hours. Didn't your hotel know that there would be construction the next day, and you still arranged for me to stay in this room? Even if you decided to do the construction at the last minute, you should have known that there were guests resting in the next room. Will earplugs help? The room is vibrating. I have stayed in so many hotels across the country on Ctrip, and I have never encountered such a weird hotel. As a service industry, is there such service?
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