Liangshan comes once a year and sees that it has changed too much in recent years. Hotel facilities can meet the standards of mid-range hotel chains in coastal cities, the environment is also good, very close to the high-speed rail station, the hotel itself is also good, providing nightingale porridge and the like, but the service awareness of individual receptionists needs to be improved. I am a tourist from a coastal city. I have a basic disease (diabetes) and need to inject insulin every day (need to be refrigerated). It was indeed a bit late when I checked in that day. I asked the reception room if there was a small refrigerator? Answer no, and ask: I brought medicine need to refrigerate how to do? Reply to me: no way. I am speechless. I came all the way from Hangzhou. When I was driving, I put the drugs in the refrigerator in the car. When I checked into the hotel on the road, I put the small refrigerator in the hotel room or the receptionist helped me put the refrigerator in the hotel catering department. I have never encountered such a reply! Later, there was no way, I could move a small bucket from the car to inject some water, put the medicine in the bucket for waterproof protection, and then put the small bucket on the window sill of my room (5 degrees Celsius outdoor that night). After saying so much, I want to fully reflect the way I stayed that night. I hope that the hotel can have more guidance and training in the service awareness of employees.
GGuest User2025.03.20
Liangshan comes once a year and sees that it has changed too much in recent years. Hotel facilities can meet the standards of mid-range hotel chains in coastal cities, the environment is also good, very close to the high-speed rail station, the hotel itself is also good, providing nightingale porridge and the like, but the service awareness of individual receptionists needs to be improved. I am a tourist from a coastal city. I have a basic disease (diabetes) and need to inject insulin every day (need to be refrigerated). It was indeed a bit late when I checked in that day. I asked the reception room if there was a small refrigerator? Answer no, and ask: I brought medicine need to refrigerate how to do? Reply to me: no way. I am speechless. I came all the way from Hangzhou. When I was driving, I put the drugs in the refrigerator in the car. When I checked into the hotel on the road, I put the small refrigerator in the hotel room or the receptionist helped me put the refrigerator in the hotel catering department. I have never encountered such a reply! Later, there was no way, I could move a small bucket from the car to inject some water, put the medicine in the bucket for waterproof protection, and then put the small bucket on the window sill of my room (5 degrees Celsius outdoor that night). After saying so much, I want to fully reflect the way I stayed that night. I hope that the hotel can have more guidance and training in the service awareness of employees.
The Xinyi Hotel was recently opened in 2022, making it a fantastic choice for those staying in Yuexi. The hotel is just 3km away from Yuexi Railway Station. Famous attractions Yuexi Commercial Pedestrian Street and Tianhuang Temple are just a short taxi ride away. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Yuexi hotel features parking on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling for business.