Yufuin Bettei Itsuki

Yufuin Bettei Itsuki Reviews

Yufuin Bettei Itsuki

2652-2 Yufuincho Kawakami, Yufu City, Oita Prefecture, 879-5102, JapanView Hotel Details
Yufuin Bettei Itsuki
Yufuin Bettei ItsukiYufuin Bettei ItsukiYufuin Bettei Itsuki
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Yufuin Bettei Itsuki Guest Reviews

9.6/10
Amazing
77 review
Verified reviews
Location9.4
Amenities9.6
Service9.7
Cleanliness9.8
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All reviews(77)
Positive reviews(77)
Reviews with photos/video(49)
Friendly staff(35)
Awesome stay(33)
Awesome rooms(26)
Relaxing hot springs(13)
Tasty dinner(13)
Classy environment(9)
Large rooms(9)
Loved the view(8)
Polarbear.studio
[Room With Open-Air Rock Bath] Annex "Mokuren" For 1 To 4 People [Japanese-Western Room] [Non-Smoking]
Stayed in Mar 2025
Couples
10 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Perfect for Location, staffs, dinner, breakfast and all services.
F
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 4, 2025
We had a very pleasant stay with nice dinner and private indoor and outdoor natural onsen.
Guest User
Hanare Anzu-Anzu-for 2 People Only [Japanese-Western Room] [Non-Smoking]
Stayed in Oct 2024
Couples
10 review
8.5/10
Very Good
Posted on Dec 3, 2024
Room is spacious and clean except that the toilets are on second and third levels. Dinner is delicious whilst the western breakfast is also good.
6/8
Guest User
Run Of House
Stayed in Nov 2024
Family
13 review
7.0/10
Posted on Dec 20, 2024
This resort is definitely suitable for family with 4-5 people, there is only 1 private onsen, they do not have public one.  for those who like privacy with their vacation, this is excellent. 
Sui Hong
[Special Yuzen Detached Room] Detached House With Indoor Hot Spring And Bedrock Bath [Japanese-Western Room] [Mountain View]
Stayed in Nov 2024
Couples
1 review
9.0/10
Great
Posted on Dec 18, 2024
Nice room with mountain view. Having a taxi allowance for 2 times. The food is delicious and the service is excellent.
Ho Bobo
Stayed in May 2024
Family
26 review
10.0/10
Outstanding
Posted on Jun 12, 2024
It is a great Ryokan! It has its own onsen and has free cans of alcohol to drink. It also has capsules with coffee machine!
Anonymous User
[Special Yuzen Detached Room] Detached House With Indoor Hot Spring And Bedrock Bath [Japanese-Western Room] [Mountain View]
Stayed in Nov 2024
Family
1 review
6.0/10
Posted on Jan 21, 2025
The hotel said it provides free shuttle from JR to hotel upon arrival at Yufuin with prior booking via email, but they didn’t reply email until you called them. Finally we need to walk to the hotel with our bulky luggages. During check in, we checked with the female staff in short hair whether we can book a shuttle the next day, and she said they don’t have this service. When I asked again why they said in the booking description that the hotel provided free shuttle if they actually didn’t, she kept saying ‘No’! When she explained the dinner arrangement, I told her one of our family members doesn’t eat beef. Then, she gave us a poker face and blamed us for not telling her earlier. However, the point is the hotel couldn’t be connected via email, and they didn’t specify that guests should have informed them the preferred meal before arrival. Except this female staff at reception, other service staff are polite and friendly.
Anonymous User
Hanare Anzu-Anzu-for 2 People Only [Japanese-Western Room] [Non-Smoking]
Stayed in Mar 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 13, 2024
Excellent experience!! The 2 storey house included living room, bedroom, 2 restrooms, balcony and private onsen! The view from onsen is incredible! Kaiseki dinner was served at the main building in a private room. The whole main meal and beverage were in high quality. Breakfast on the next day morning was good too. Staffs were helpful and polite. Free taxi round trip from JR station to the hotel. And just 8 min walk from the Kinrin Lake which is prefect for getting up early for the morning mist.
6/18
Guest User
[Room With Semi-Open-Air Bath] Hanare "Sazanka" For 2 People Only [Japanese-Western Room] [Non-Smoking]
Stayed in Mar 2024
Family
4 review
10.0/10
Outstanding
Posted on Apr 4, 2024
We had a fantastic visit there with good service, delicious food and great accommodation. The hot spring in the room is amazing and they provide free drinks in the fridge too. The accommodation is spacious. The beds and pillows are comfortable, one of staff even know Cantonese and all of them are so nice and friendly. It worths us to rate a 5 star rating.
6/15
Si Nga
[Room With Semi-Open-Air Bath] Hanare "Kotemari" For 2 People Only [Japanese-Western Room] [Non-Smoking]
Stayed in Jun 2024
Family
5 review
10.0/10
Outstanding
Posted on Jul 17, 2024
Very good service and environment, chill and relax
Guest User
[Room With Semi-Open-Air Bath] Annex "Uraki" For 2 People Only [Japanese-Western Room] [Non-Smoking]
Stayed in Dec 2023
Couples
8 review
10.0/10
Outstanding
Posted on Jan 11, 2024
The dinner and breakfast is superb! It is like having a meal in a 5-star restaurant, free drinks with plenty of options are available! Since it’s our wedding anniversary and I have made a remarks upon booking. It is surprising that the hotel provided a celebration dessert for us! Thank you! Will Come back for sure!
9d9d
[Special Yuzen Detached Room] Detached House With Indoor Hot Spring And Bedrock Bath [Japanese-Western Room] [Mountain View]
Stayed in Apr 2024
Other
39 review
10.0/10
Outstanding
Posted on May 4, 2024
Huge room with amazing in-room amenities; staff super friendly and helpful. A member of staff from Hong Kong offered to drive us to JR station as taxi was not available when we checked out. Impressive service!
Guest User
[Room With Open-Air Bath] Annex "Hanazuki" 1 To 4 People [Japanese-Western Room] [Non-Smoking]
Stayed in Jun 2024
Family
9 review
9.0/10
Great
Posted on Jul 30, 2024
the service is good. the hotel is spacious. highly recommended
TSZ LEONG
Stayed in Aug 2023
Couples
6 review
10.0/10
Outstanding
Posted on Sep 23, 2023
Excellent service and dining, all staff are very well trained, Good place to stay with someone you loved
Guest User
Stayed in Dec 2022
Family
2 review
10.0/10
Outstanding
Posted on Feb 7, 2023
This is a warm and comfortable hotel. I stayed with my family in the two guest rooms of Anzu and Ajisai at Yufuin Bettei ITSUKI. We chose the package with dinner and breakfast. You can park your car at the hotel first and then go out to play. It takes only 7 minutes to walk to Kinrin Lake. There is also a MaxValue supermarket near the hotel, which is super convenient. After half a day of sightseeing in cold weather, the hotel lobby welcomes their guests with the warmth of firewood. This is one of the things I like about this hotel. The staff are very polite and the service is superb. They call before dinner reservation time to let you know dinner is ready. Dinner is arranged in a private room in the restaurant which allows sufficient privacy. Local seasonal ingredients are used in every dish, tasted fresh and delicious and served on fine pottery. Such an absolute feast for the tongue and eyes! I would like to appreciate the mindfulness of the hotel. When making hotel reservation, I told the hotel that we have a member who does not eat raw food. At that time, the hotel replied that the sashimi in the meal could be served cooked. When we check-in, hotel staff took special attention with that. The room is spacious and tidy with air purifiers and humidifiers. One of the rooms we stayed in had an indoor and an outdoor onsen and the other had a semi-outdoor hot spring. Flowers and plants are planted in the garden of the room and around the outdoor hot spring. You can feel the natural atmosphere of Yufuin when you look out from indoors or in onsen. There is another point worthy of praise. When I was seated for dinner, I asked the staff at the front desk if I could buy stamps for sending postcard. They did not have stamps for sale. To my surprise, as soon as the first course of dinner was served, hotel staff handed me a beautiful envelope with a stamp inside. They even checked the postage fee to make sure the stamp fee is enough. How efficient and thoughtful they are. This is the best onsen hotel and I would recommend it to everyone. Family raves about the stay. Overall it's impeccable. If I have the opportunity to come to Yufuin again in the future, I will definitely choose this hotel again.