I have mixed feelings about this hotel. The staff behind reception were lovely and welcoming, and the barman at the outdoor bar was also friendly and provided great service. They really helped make parts of our stay enjoyable. Unfortunately, our experience with one of the security staff completely ruined it. We were wrongly accused of making noise when it was actually a group of boys being 'too loud'. Instead of addressing the people responsible, the security guard screamed in my friend’s face when she calmly tried to explain that we weren’t involved. He didn't let her get a word in when we were trying to explain to him it wasn't us (which he knew as he had previously knocked on the boys door to kindly ask them to turn the volume of their speaker down) His behaviour was disrespectful, intimidating, and completely unacceptable. So girls if you are going to stay at this hotel be safe please!! To make matters worse, he later followed us back to our room, which made us feel extremely uncomfortable and unsafe as women. That is something no guest should ever have to experience. This is a hotel located on the Zante *****, so some level of noise is to be expected. There is no excuse for a member of staff to treat guests in such a threatening and unprofessional manner. Management seriously needs to address this issue, as his behaviour made us feel unsafe and, in my opinion, he should not be working in a role responsible for guest safety. It’s a real shame, because the rest of the staff were kind and helpful, but this experience overshadowed what could have been a much better stay.