Wellness Hotel Alpenhof Reviews

Perfect stay. Everything is so nice and staff is helpful

Nice experience

Facilities: 2384 yuan for a loft room, not cost-effective. The skylight switch is broken. It can't be closed after opening. The sunshade curtain takes a long time to close a little bit. It rains at night and the skylight is still dripping. The shower room is really small Highlights➠Free drinks and beer in the refrigerator. Backpacks and umbrellas are also free equipment Environment: A little far from the place where you can see Mont Blanc and the central area for eating Service: Quite enthusiastic and relatively rich breakfast

The hotel is a 4-star hotel, owned by the Julen family, which has four hotels and three restaurants in Zermatt. A piece of lambskin is provided on the outdoor chairs. The hotel has hot springs and saunas, but you have to go naked. I have never enjoyed men and women bathing and sauna together in Japan, but I have enjoyed it in Switzerland. I would feel embarrassed if I didn't go naked because everyone else was naked. The hotel's breakfast is very rich. You can squeeze orange juice yourself, and there are many kinds of dried meat, cheese and butter to choose from. You can also order omelets, fried eggs, waffles, etc. The boiled eggs are also cooked just right, and the yolk is runny. Be sure to drink Swiss milk and ask the waiter to provide hot milk, which is very fresh and rich in milk fragrance.

Two points about this hotel. 1. The hotel is clearly called Alpenhof Hotel (see Figure 1 and Figure 2), but the Ctrip platform insists on calling it wellness hotel alpenhof, which made me unable to find the wellness hotel on Google Maps and I had to run back and forth between the two railway stations. Please see Figure 5 for the most accurate Google map name of Ctrip. 2. When I checked in, the hotel gave me a corner room with a sloping roof. The area is probably not smaller but the volume is definitely smaller. I felt depressed when I entered this room. Let's take a look at the page display when booking (Figure 4). Later, Ctrip coordinated to change it to a normal room. It's really bad to give a corner room when there is a room. There are thousands of hotels in Zermatt. I will not come here in the future. It's too bullying.

Nice environment, complete facilities

Environment: Very good. Facilities: Complete

Quite satisfied?

The service staff's attitude and patience are great, the room is beautiful, comfortable and clean, and the location is great. The hotel also has a spa, but I forgot to bring my swimming trunks. I will definitely come back and stay here next time

Friendly and thoughtful service