Hotel Pollux
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Hotel Pollux

Discover Hotel Pollux, an 4-star stay in Zermatt. With a score of 9.2/10 based on 111 reviews, it offers an outstanding blend of quality and value, with prices starting from £306.

Check-In & Check-Out

Check-in from 15:00

check-out until 11:00

Nearby Attractions

Zermatt Ski School - European Snowsport: 0.04km from the hotel

Stoked Ski & Snowboard School: 0.06km from the hotel

KUNSTRÄUME ZERMATT: 0.07km from the hotel

Amenity Highlights

Leisure: Game Room, Hairdressing and Beauty Center, and Skiing Gear Storage

Pets are not allowed.

Food & Drink: Snack Bar, Restaurant, Kiosk/ Convenience Store, Bar, Lobby Bar

The above hotel prices are based on Trip.com for February 16-February 22.

Hotel Pollux

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Highlights
Delicious breakfast
Airport pick-up available
Ideal location
Lots to do
Amenities
All amenities
Property Description
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Very good hotel, location and welcome food
Surroundings
Train: Zermatt Station
(250m)
Train: Matterhorn Gotthard Bahn
(280m)
Landmarks: Zermatt Ski School - European Snowsport
(<100m)
Landmarks: Stoked Ski & Snowboard School
(<100m)
Landmarks: KUNSTRÄUME ZERMATT
(<100m)
Landmarks: ZERMATTERS
(120m)
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8

Double Room with City View

1 King bed
Non-smoking
Private Bathroom
Minibar
Shampoo
Wardrobe
Room Details
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8

Double Room with Balcony

1 King bed
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
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7

Family Room with City View

1 King bed and 1 Bunk bed
Non-smoking
Private Bathroom
Minibar
TV
Shampoo
Room Details
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7

Superior Double Room with Balcony

1 King bed
Non-smoking
Private Bathroom
Minibar
Shampoo
Wardrobe
Room Details
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9

Gallery Single Room

1 Single bed
Non-smoking
Private Bathroom
Minibar
Shampoo
Wardrobe
Room Details
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7

Triple Room

1 King bed and 1 Single bed
Non-smoking
Private Bathroom
Minibar
Private Toilet
Shampoo
Room Details
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Average for similar properties in Zermatt
Most Mentioned
Review summary
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Location: The hotel boasts a prime location in the heart of Zermatt, situated on the main shopping street and just a short walk from the train station, making it convenient for travelers with luggage. Guests appreciated the central positioning, enabling easy access to local attractions and shops.(based on 6 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 30, 2025
overall was good the view was good but the breakfast here having lesser option
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 27, 2025
Very good hotel, location and welcome food
A‍g‍n‍e‍s‍A‍n‍g
April 30, 2025
A perfect boutique hotel in the heart of Zermatt, centrally located on the main shopping street and just a few minutes’ walk from the train station. Friendly staff, clean and comfortable rooms, thoughtful pre-arrival WhatsApp messages from the front desk, and even a partial Matterhorn view from the balcony upon request. Only minor flaw was the pillow being a bit too flat, but everything else was truly perfect!
Z‍a‍u‍r‍ ‍B‍a‍k‍h‍t‍i‍y‍a‍r‍o‍v
July 19, 2025
Very nice and friendly personal, rooms are comfortable and clean
T‍r‍a‍v‍e‍l‍j‍u
October 26, 2023
The hotel is perfect. At first when I look at the photos, I thought it would be a cozy small wooden room which is a little bit worn out. But no! Everything is so new and clean. The location is perfect! Center of everything! Breakfast got a wide range of choices too. Staff are nice. One downside of the hotel is that for me, the pillow is wayyy too flat. I have to put the towels from the bathroom under the pillow. Other than that, perfect!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 28, 2025
Located in the heart of Zermatt, while the Matterhorn is not visible, the train station is very close, just a 300-meter walk with luggage. Free lunch is available on the second floor. The breakfast restaurant, while small, is excellent. A special thank you to the cleaning staff for returning our phone to the room.
Original TextTranslation provided by Google
g‍z‍p‍e‍t‍e‍r
December 29, 2023
The hotel is located on the main street of Zermatt, just a two-minute walk after getting off the train, which is very convenient. The room is large in size, decorated in an elegant and comfortable style, and has a balcony with a view of the Matterhorn. The only inconvenience is that there is a beam above the bed that is easy to hit your head because of the sloped roof. It takes a few times to get used to it before you notice it⚠️ The hotel's breakfast is very good, with a wide variety of ingredients and fresh and delicious ingredients. The service staff are also polite and attentive. The town is not big, and dining, shopping and entertainment around the hotel are very convenient.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 11, 2023
The hotel in Zermatt is relatively small. It is not as good as the one we stayed in before, but the cleanliness is not bad. The only dissatisfaction is that we booked a room for two, but the front desk told us when we stored our luggage. It was said that it could only accommodate one person. If two people wanted to stay, we would have to pay extra. The front desk said it would cost 50 Swiss francs. We agreed. Later, when we officially checked in at the hotel, the front desk said that we would have to pay 69 Swiss francs and waited for us to check out. At that time, they said the total was 77 Swiss francs. In the end, we gave a total of 77 Swiss francs. I think the front desk here needs to be trained uniformly. It makes us very unhappy to keep adding money.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–11:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:30-10:30 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 1978
  • Number of Rooms: 35
Phone:+41-279664000
The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

You might be wondering

What landmarks are close to Hotel Pollux?

Nearby attractions to Hotel Pollux include Zermatt Ski School - European Snowsport, only <100m from your search (straight-line distance) away.

What amenities and services does Hotel Pollux have?

Hotel Pollux has the following amenities and services: Shuttle Bus Service.

Are pets allowed at Hotel Pollux?

No, pets are not allowed at Hotel Pollux.

What are the check-in and check-out times at Hotel Pollux?

Check-in at Hotel Pollux is from 15:00-22:00 and check-out is by 11:00.

How much does it cost to stay at Hotel Pollux?

Prices at Hotel Pollux may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest Train StationZermatt
Distance to Train Station0.25KM
Average Price FromGBP341
Hotel Star Rating4
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