Hotel Ambiance

It was a really pleasant experience from the beginning to the end. The hotel manager, Stephanie, was really responsive. Very clear pre-checkin and check-in instructions were corresponded to me. The hotel itself was in a quiet but yet central location. Easily walkable from the train station, or accessible by taxi if one chooses not to walk. The hotel faces beautiful landscape. Gorgeous in the day, magical at night. Room was very well equipped and kept really clean.There was an inviting scent in the hotel and in the room. Gives you a really comfortable feeling the moment you step in. Housekeeping was top notched. Housekeeping staff were ready to answer to any requests. We were there to sight-see, so we did not use the hotel facilities for ski equipment. But I am sure they are on top of things. In case you are considering Hotel Ambiance as a possible choice, go for it. You have my word.

Clean and Comfortable room, also friendly and helpful staff:)

Very recommended!! Will come back again ! Very unique and clean..

Delicious breakfast. Very clean bathroom and bed. Nice view to matterhorn if there was not a construction across the street

the location was good. u can see matterhorn clearly but unfortunately there is a big construction crane block some view. On the way to hotel from zermatt station if you follow the google map, it gonna lead u to hard way, very high upslope hill. it will be better if hotel provide u the easy path way to hotel.

The location was perfect. Not too busy. Love the breakfast line.

Overall good hotel in Zermatt.

the room photo in the apps is different with reality！i not recommend to select this hotel if you want the matterhorn！but the staff us nice！