Hotel Phoenix
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zermatt

Hotel Phoenix

Health Protected
u. Wiestistrasse 11, Zermatt, Canton of Valais 3920, Switzerland
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When you stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Matterhorn Museum.Show More
We Price Match
hotel overview picture
4.5/5Great·Cleanliness: 4.6
All 55 Reviews
Amenities
Golf CourseSkiingHikingMassage RoomFitness RoomBarMeeting RoomLuggage StorageWi-Fi in Public AreasFree
All Amenities
Surroundings
Train: Matterhorn Gotthard Bahn
(500m)
Train: Zermatt
(610m)
Landmarks: Zermatt Ski Areas
(360m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room with Matterhorn View
4

Standard Double Room with Matterhorn View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Mountain View
Towel
Landmark View
Private Toilet
Room Details
Check Availability
Superior Double Room
4

Superior Double Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Towel
Private Toilet
Balcony
Shampoo
Room Details
Check Availability
Deluxe Double Room
5

Deluxe Double Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Towel
Private Toilet
Balcony
Shampoo
Room Details
Check Availability
Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn)
4

Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn)

2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Mountain View
Towel
Room Details
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Guest Room
4

Guest Room

2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Towel
Balcony
Room Details
Check Availability
Standard Double Room with Two Single Beds
4

Standard Double Room with Two Single Beds

2 Single bed
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Towel
Connecting Room
Room Details
Check Availability
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Guest Reviews(55)

4.5/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.5
  • Service4.5
Sam Sam
April 12, 2023
Excellent 3-star hotel with comfy and clean room. It is simple to go around by foot, and the station is only a 10-minute walk away. Booked a room with a spectacular view of the Matterhorn. Breakfast is delicious. The hotel staff is attentive.
Youguo
June 14, 2023
There was no refrigerator, so I had to eat what I bought immediately, but the hotel was clean and the breakfast was delicious! The breakfast was buffet style and the coffee was very good.
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True
January 12, 2024
Brilliant property and walking distance from Train station. The staff are amazing and friendly. Breakfast is the best I have seen for long time. Couldn’t recommend this hotel higher.
Leah Czarina
October 30, 2023
Best Breakfast in my 2 weeks travel. The lady at the front desk is very super helpful (I am not expecting this). She let us store our luggage at their their storage room even if we already checked out. It eases our hiking that morning for not carrying heavy backpacks. She also showed us the live weather condition up in the mountains.
Mike
October 25, 2023
Property is new and very clean. Staff was friendly but unable to support in a relatively simple situation. An early train departure forced us to leave before breakfast (included in the cost of the booking) and the hotel staff was unable to provide us even with a couple pieces of fruit that was already setup in the dining area. It was a nice stay but for the price of accommodations you’d expect a bit better customer service.
Michael
September 29, 2023
Front desk lady helped us fix a shower issue, and helped us make decisions on our excursions. Breakfast well done, service excellent. Thanks!
Martita
September 17, 2023
Staff is very helpful and great. We feel the warm welcome. Very clean and updated. Breakfast is awesome.I will Highly recommended the hotel.
Debbie
September 11, 2023
Amazing stay, great location, very friendly staff, suggestions for walking routes and dinner. Well equipped room, very clean.Good breakfast, would love to return.
suja
September 10, 2023
We were charged 20chf for a lost room key card but never gave us a replacement.we were never told during check in that there is a cost for lost key card!

Property Policies

Check-in and Check-out Times
Check-in: 15:00–19:00
Check-out: 08:00–10:30

Front desk hours: [Mon-Sun]08:00–21:00

The property will provide check-in details after booking

To check-in, contact the property 2 days in advance

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Gluten-free, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Very Clean
  • 4.6/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2009
  • Number of Rooms: 27
When you stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Matterhorn Museum.

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby.

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include express check-out, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.

Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Fitness Room
Bar
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Frequently Asked Questions

How much does it cost to stay at Hotel Phoenix?

Prices at Hotel Phoenix are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Hotel Phoenix?

The check-in time is after 15:00 and the check-out time is before 10:30.

Does Hotel Phoenix provide airport transfer services?

No, the Hotel Phoenix doesn't provide airport transfer services.

What amenities and services does Hotel Phoenix have?

Hotel Phoenix has the following amenities and services: Pets allowed (additional fee), Golf Course, Skiing.

Does Hotel Phoenix have a swimming pool?

No, Hotel Phoenix doesn't have a pool.

Does Hotel Phoenix have fitness amenities?

Yes, Hotel Phoenix has fitness amenities.

Does Hotel Phoenix provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Phoenix have non-smoking rooms?

Yes, Hotel Phoenix has non-smoking rooms. Please view the hotel listing for details.

Does Hotel Phoenix provide breakfast?

Yes, Hotel Phoenix provides breakfast.

Does Hotel Phoenix have a restaurant?

No, Hotel Phoenix doesn't have a restaurant.

About This Property

Nearest Train StationMatterhorn Gotthard Bahn
Distance to Train Station0.5KM
Hotel Star Rating3