I originally booked a Double Room 1 Queen bed in Hotel continental (three-star hotel), but when I arrived at the hotel, I was assigned a room next door called Alphabel (two-star hotel), which was completely wrong. The employee claimed that Hotel Continental purchased Alphahubel. Since the room I reserved was no longer available, they arranged a room in Alphabel. Alphubel There are many stairs at the main entrance. There are no employees inside, the front desk is useless, and there is no restaurant open. The elevator is super old, the corridor lights are dim, the rooms are very old, 30 to 40 years old and have not been renovated. The most unacceptable thing is that the door lock is broken and cannot be locked at all. 
As a result, I returned to Hotel Continental and argued with him, asking to cancel the reservation, get a refund, and temporarily book another hotel, which would cost more money and waste time. This arrangement is completely unacceptable. 
Original TextTranslation provided by Google