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Gornergrat Dorf Hotel
3.8/57 Reviews

Gornergrat Dorf Hotel

Zermatt|0.07km from Zermatt
A HAMMING Absolute !!! The photos below, taken in the room (the 2nd, after having already changed room) give you an idea of the place, before reading my comment! I booked this hotel for 2 nights in January 2022, we fled after the 1st night and asked for the refund of the unconsumed night ... The room that was allocated to us was vested (this would happen again if it had been clean) The room was very comfortable and the room was very comfortable and the room was very comfortable. The shower was completely vested and yellow and there was still hair ...I brought the patron who tried to clean up before us and told us that the sleeves were incrusted and no longer left ...without ever apologize or demonte! She has offered us another room. The bathroom was less horrible than the 1st, but there were no more silicone joints around the bathroom and black mosquitoes ... When you were going to bed, we found that one of the beds was completely slim ...we raised the mattress and found that the (very old) was having 2 broken milks and no longer supported the mattress !!! Under bed, full of dirt: they don't pass the steamer under bed and there was still a listener from a previous client ... The toilets were black and full of yellow traces !!! I took pictures and when I went down the next day to complain to the boss showing her my pictures, she answered me with a little smile in the corner and remaining very zen: ”No need, I know my house”!!!! Incredible ... I asked her if she didn't feel bad to nack up the same clients by selling her vesty and dirty rooms at such a high price while claiming that her hotel is a 3-star ...This hotel is not even worth a No hotel in Switzerland, you would believe in the Third World! A real HUNT! Note that as I asked for the assistance of the platform that I booked the room (which I had to pay in advance at the time of booking online, you will be able to The hotel was very good and it was very good and it was very good and it was very good and it was very good and it was very good and it was very good and it was very good and it was very good and it was very good and it was very good and it was very good. The hotel has been a very nice one, and I have not been able to make a comment on the hotel on the booking platform, because this function is inaccessible to me, which is not normal. This means that the Gornergrat Hotel discloses the negative comments and makes the sorting, so the lie advertising ... Fortunately, Trip Advisor is here, to prevent other customers from being naked like that.

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Top rated hotels in Zermatt

Searching for hotels near Zermatt? Compare room rates and reviews to find your ideal stay.
Resort Hotel Alex Zermatt
4.5/577 Reviews
Our first time at this traditional style Swiss Hotel in a great location offering excellent service, comfortable rooms and a very good restaurant. Prices are reasonable. As Zermatt is a car free village location is a priority and Hotel Alex Resort is ideal. We will definitely recommend Hotel Alex to our friends
Hotel Continental
4.3/567 Reviews
Very satisfied with a hotel, only: 1. Since it is in the middle of interlaken west and interlaken ost stations, you have to travel a long way to see the hotel first 2. The church is isolated, it will ring at night and in the morning, and the sound is recognized 🥺 3. There is no air-conditioning in the room, so it is a little bit hot. Lucky you have to open the window There are quite a lot of choices for breakfast, all the waiters can speak English, it feels much more friendly
Hotel Alphubel
4.2/577 Reviews
Very cozy and clean, the staff checked our covid certificates and immediately accommodated us in our rooms. Breakfast was included in our price, we were asked what we wanted to have (croissant, bread, coffee order and ham/cheese) the previous day. I want to believe it was due to corona restrictions that they did not include these on the breakfast buffet, because one thin slice of bread was not sufficient; although we got a second serving when we asked. The rooms were warm, clean and all in all, a very decent option for the otherwise ”overpriced” Zermatt.
Hotel Pollux
4.5/576 Reviews
We were not residents, merely walk in customers to the restaurant (like most). Although we didn't know it, we had a trainee serve us, who didn't give us the full wine list, didn't advise us that certain meals take longer to cook etc. So, after no lunch and feeling very hungry, we had to wait nearly an hour - and only after several complaints - received any food. We did not realise that a starter salad was included in the price and was not served to us. It wasn't cheap yet the portions were not large and after more complaints was implied that it was OUR fault as we had not asked for any detail about the meal (we are used to wait staff supplying the information). I would suggest avoiding this restaurant - there are many more in Zermatt - and which would offer a much better customer service. We ended up with large bill, not full stomachs and a regrettable and sad evening and experience. Go somewhere else.
Backstage Boutique Spa Hotel
4.6/566 Reviews
This hotel is too fond of it! The decoration of the hotel is very beautiful and the room can see the snowy mountains! The service staff was very good at night. It was like waiting for us to call out my name. I also prepared wine and tea as a welcome drink. Breakfast is delicious, although there are not many types, but the whole environment will make you enjoy it. I will book it next time and ask the front desk to tell you all kinds of information. The store that rents ski clothes downstairs will also give you a 10% discount.
Hotel Bahnhof
4.3/542 Reviews
The hotel is in a good location, opposite the train station, and there is a red line in the town and a green line bus. The hotel belongs to the self-service hostel hostel, which has a large kitchen and dining room. The kitchen utensils are very complete, and the pots and pans are connected to the rice cooker. Because Swiss prices are really expensive, we are all eating food in the kitchen by COOP. Many of the guests who have stayed here for a few days are buying ingredients in a box and affixing their names. I really like this kind of hostel. Friends from all corners of the country gather here to be self-sufficient. Use the endless ingredients to stay there for the people you need.

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Local Travel Info

Highest Price£1,399
Lowest Price£63
Number of Reviews5,883
Number of Hotels1,485
Average Price (Weekdays)£317
Average Price (Weekends)£351

Zermatt Hotel Guide

On Trip.com, it's easy to search for hotels in Zermatt. Book hotels in Zermatt via the Trip.com website or app, it's easy and hassle-free. While traveling to Switzerland, Zermatt is one of the most popular destinations. Zermatt is a city with tons of tourist attractions. You'll never want to leave!

There is no civilian airport in this city. You can visit a nearby city first, and then head to Zermatt using other means of transportation. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

You don't have to worry about accommodations when traveling to Zermatt. Here, there are more than 265 hotels for you to choose from. Unique local hotels in Zermatt provide guests a unique and fresh feeling. In Zermatt, chain hotels such as Best Western are one of the top choices among travelers. Best Western is the top choice of many travelers in Zermatt. Best Western Plus Alpen Resort Hotel in Zermatt is a favorite among Trip.com users. Schlosshotel Life & Style Zermatt is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Zermatt, such as European Snowsport Zermatt Ski School, Hinterdorf. You can choose attractions in Zermatt that are perfect for a weekend getaway, such as Matterhorn Glacier Paradise, Dufourspitze. You can also visit top-rated attractions like Zermatt Tourismus, Gornergrat. Commercial areas like Chocolaterie Läderach, OLMO Zermatt are ideal places to buy souvenirs.

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