Jiangnan Garden Hotel

Jiangnan Garden Hotel Reviews

Jiangnan Garden Hotel

No. 132 Changjiang Middle Road, Bonded Area, Zhangjiagang, Jiangsu, 215633, ChinaView hotel details
Jiangnan Garden Hotel
Jiangnan Garden HotelJiangnan Garden HotelJiangnan Garden Hotel
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Guest Reviews of Jiangnan Garden Hotel

9.7/10
Excellent
2179 review
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(2179)
Positive reviews(2164)
Reviews with photos/video(116)
Classy environment(226)
Friendly front desk staff(225)
Delicious breakfast(121)
Quiet & comfortable(51)
Convenient parking(49)
Perfect for business trips(37)
Well decorated(20)
Stayed multiple times(17)
Negative reviews(14)
YU YUNCHANG
Deluxe Queen Room
Stayed in Dec 2025
Business traveller
5 review
9.0/10
Great
Posted on Mar 4, 2026
GOOD~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~!!!
Response from Property: 尊敬的賓客:您好!感謝您在百忙之中抽出時間為我們寫下這麼詳細走心的點評,無論酒店的房間淡旺季我們都會一如既往的堅持提供熱情,周到,細緻的服務。期待您的下次入住!
samuel eel
Superior Queen Room
Stayed in Jun 2024
Business traveller
115 review
10/10
Outstanding
Posted on Jul 31, 2024
Good experience here with the stay. Have been here numerous time already. They recent years have renovated and had a new block of business suites. Service are very on point and they tried their best to cater to your every needs. Shout-out to the receptionist 小汤 for her good attitude and friendly services. Will surrely come again if I am around the corner.
Response from Property: 親愛的客官,您好。非常感謝您的五星好評,我們十分榮幸,能夠得到您的肯定,都是對我們工作最大的支持和認可,酒店全體員工期待您的再次入住,祝您生活愉快,工作順利
Guest User
Superior Queen Room
Stayed in Jan 2026
Business traveller
4 review
10/10
Outstanding
Posted on Apr 8, 2026
NICE GOOD
Response from Property: 非常感謝您的點評,江南花園酒店一直秉承着服務至上的宗旨,每一個員工都真誠的希望服務好每一位賓客,近期天氣涼,要注意保暖哦,祝您生活愉快,工作順心。
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business traveller
17 review
10/10
Outstanding
Posted on May 3, 2024
Very nice as always
Response from Property: 親愛的客官,您好。非常感謝您的耐心點評,我們十分榮幸,能夠得到您的肯定,都是對我們工作最大的支持和認可,酒店全體員工期待您的再次入住,祝您生活愉快,工作順利
Mengluo2004
Superior Queen Room
Stayed in Jun 2023
Business traveller
43 review
10/10
Outstanding
Posted on Sep 20, 2023
设施:ok 卫生:ok 环境:ok
Response from Property: 親愛的客官,您好。非常感謝您的五星好評,我們十分榮幸,能夠得到您的肯定,都是對我們工作最大的支持和認可,酒店全體員工期待您的再次入住,祝您生活愉快,工作順利
Baoyuhuahuadechuxinggonglve
Stayed in Apr 2024
Family
17 review
10/10
Outstanding
Posted on May 5, 2024
The service was very good. She even adjusted the room for me to see if I could see the river view. Although I didn't see it in the end, I tried my best. She was very friendly to children. I will choose her next time.
Original textTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
4 review
7.0/10
Posted on May 4, 2024
The room is quite average, the soundproofing is not very good, the service is good, the shower needs to be improved. And the welcome fruit is a bit simple, only two oranges and a cup of yogurt. In addition, it seems that the system is a bit slow to refund, and it has not been credited to either side yet.
Original textTranslated by Google
Response from Property: Dear guests, thank you for choosing Jiangnan Garden Hotel as your first choice hotel in Zhangjiagang. Sorry for giving you a bad experience. We will seriously consider your suggestions and make improvements. At the same time, the hotel is constantly updating facilities and equipment, strengthening training to improve our service quality, and striving to create a comfortable accommodation environment for guests. Thank you for your support of our hotel and look forward to your stay again.
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
2 review
10/10
Outstanding
Posted on May 6, 2024
I originally upgraded with Ctrip points, but I found that the upgraded room was bigger but older, and the non-upgraded room was newer and more high-tech, which was my favorite style. I checked in safely, and because of my hesitation, I asked Xiaoyu at the front desk to help me change the room. Xiaoyu was very nice and found a way to help me without saying anything. Thank you😋 Since I had already put my luggage in the room, Xiaowang, who helped me move the luggage, was also very nice. I had no complaints at all and took me back and forth all the way. Thank you❤️❤️❤️
Original textTranslated by Google
6/7
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.
Siruofengye
Stayed in Mar 2024
Business traveller
17 review
10/10
Outstanding
Posted on Apr 14, 2024
The hotel environment is good and parking is convenient. The most important thing is that the front desk staff Xiaoyue and Xiaomei have very good service attitudes, are very enthusiastic, and are very dedicated. They are impressive. The boss must give them more salary and bonuses because there are too few such employees. To be honest, I want to recruit them to work in my company with a monthly salary of 10,000 yuan. I just want to ask the boss if he will increase it?
Original textTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
25 review
10/10
Outstanding
Posted on Apr 25, 2024
The hotel's service facilities are very new and were just renovated last year.
Original textTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.
Guest User
Superior Queen Room
Stayed in Dec 2023
Business traveller
1 review
10/10
Outstanding
Posted on Jan 25, 2024
Xiaogao, Xiaotang's service is good, the hotel lobby is grand, and the parking lot is quite large
Original textTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your good comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff are looking forward to your stay again. I wish you a happy life and smooth work.
Guest User
Executive Queen Room
Stayed in Nov 2023
Business traveller
14 review
10/10
Outstanding
Posted on Dec 27, 2023
When I first arrived at the hotel, Xiaowen and Xiaoyue received me warmly. Since we had booked a Chinese restaurant, Xiaowen took me to see the restaurant and recommended the menu. He was very thoughtful. The room overlooked the Zhangjiagang port and the sunset. I was satisfied with the stay. The breakfast was also good. There were not many people. I will come again next time if I have the chance.
Original textTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your five-star praise. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff are looking forward to your stay again. I wish you a happy life and smooth work.
Guest User
Superior Queen Room
Stayed in Apr 2024
Business traveller
16 review
7.7/10
Good
Posted on May 11, 2024
The room is average, and the bed and pillows are pretty good. Although not high, it is OK for business management. I just want to complain that the gym is marked as on the fourth floor but there is no gym, which is a bit inappropriate. The main reason for staying here is that the food for business banquets is good.
Original textTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. The hotel gym is indeed on the fourth floor. Although the area is not large, it has basic fitness equipment. It may be that you did not notice it because it is located on the stairs on the fourth floor. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.
Nagepianyimainage
Deluxe 2-bed Room
Stayed in Mar 2024
Business traveller
11 review
4.7/10
Posted on Apr 24, 2024
The front desk clerk has a very bad attitude. He takes the customer's phone number at will and has a very bad attitude in solving problems.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Jiangnan Garden Hotel as your first choice hotel in Zhangjiagang. Sorry for bringing you a bad experience. We will seriously consider your opinions and make improvements. At the same time, the hotel is constantly updating facilities and equipment, strengthening training to improve our service quality, and striving to create a comfortable stay environment for guests. Thank you for your support of our hotel. , looking forward to your stay again
Guest User
Superior Queen Room
Stayed in Mar 2024
Business traveller
10 review
10/10
Outstanding
Posted on Apr 24, 2024
The hotel lobby is very grand, the newly renovated business building is very clean and tidy, there is a large open-air terrace on the top floor where you can bask in the sun, the breakfast is still in the same place, rich and varied, and the noodles are delicious.
Original textTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.