Jin Hua accommodation in Zhangjiagang

I chose to stay at the Wanda Jin Hotel during our family trip to Zhangjiagang with the kids. First, I have to highlight the most impressive service – a special shout-out to Xiaoyue at the front desk! From the moment we walked in, she greeted us warmly and accompanied us every step of the way, from the lobby to the elevator and even to the parking lot, showing meticulous care and thoughtfulness. Her 180-degree bow during check-in was incredibly sincere and heartwarming. When we encountered a minor issue during our stay, Xiaoyue promptly communicated with us and efficiently helped us resolve it. She was patient and professional throughout, with absolutely no perfunctory attitude! I also want to commend a housekeeping manager (a slightly chubby gentleman). After we checked in, we had a small problem in our room, and he immediately came up to take a look and quickly resolved it. His attitude was sincere, genuine, and polite, which made us feel very warm. He even stayed with us late into the night until the issue was completely resolved! A big thank you again to the front desk and the manager for their enthusiastic hospitality! Even though the hotel is newly renovated, there was absolutely no strange odor, which made me feel very secure bringing my children – a huge plus point. Overall, I'm quite satisfied with our experience, and I'll definitely choose to stay here again next time!