The breakfast was probably the only good thing. The bedding hadn't been changed and had new stains and hair on it. Basic room amenities were missing and only provided upon request. The air conditioning was very slow, taking an hour to cool down the room. The AC was also dripping water, which fell on my head while I was washing up. Both hot and cold taps dispensed hot water, contrary to the labeling. Breakfast and shuttle service only happened if you specifically asked for them. The welcome fruit, snacks, and tea advertised on the Ctrip page were completely absent. The room itself felt more like a guesthouse, not worth the high price; I was dissatisfied with everything. At breakfast, international guests were asked if they wanted coffee or tea, but we were just given soy milk directly. It's not that I can't drink soy milk, but I don't appreciate being treated differently.
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