Suxin Tianmen Yinlu Hotel

Excellent value-for-money hotel, stayed for 4 days! Location: Close to Tianmen Mountain! Room: The hotel's design incorporates raw wood. There are many room types, and most rooms have a balcony or a courtyard! My room was the largest, truly a fantastic deal! It had a living room, a bedroom, and a courtyard. Host (Service): This B&B is run by a young couple (Xiao Liu). Their service is incredibly personal and full of passion. During our four-day stay, they proactively planned our entire itinerary for us. Based on the weather, they suggested where we should go and then helped us book all our tickets! Even after we checked out and moved to Wulingyuan, they continued to help us book tickets for attractions there! Food: Breakfast was included in the room rate. The hostess makes delicious Hunan rice noodles (after eating it one day, I told her I wanted to eat it every day for breakfast!). There was also toast, many pastries, and fruits. It's worth mentioning that while many B&Bs use instant coffee, this one uses coffee beans to make coffee. In Zhangjiajie, a rich and delicious breakfast is really important because it marks the start of a lot of walking!

Staying here during a holiday, the noise from planes taking off and landing was incredibly loud and continued until 11:30 PM. On top of that, the soundproofing in the room was terrible. I could clearly hear people walking and dragging luggage upstairs, and since there's no elevator, the noise from suitcases being dragged down the stairs in the morning was especially jarring. From 11:30 PM to 6:30 AM, there was constant noise from people getting up and moving around, plus there was construction happening nearby. I barely got any sleep all night. I definitely wouldn't recommend this place for light sleepers who need peace and quiet. As for cleanliness, this is the only hotel I've ever stayed in where I didn't even feel like putting on makeup because everything was so dirty. The sink was grimy, the shelf next to it was dirty – it clearly hadn't been thoroughly cleaned in a long time. The baseboards and corners looked like they hadn't been cleaned in years, and the toilet bowl wasn't even wiped dry. The room layout was very impractical. It was already small, but half of it was awkwardly partitioned off as a tea room, making it difficult to even find space for luggage. The pebble-covered area was completely useless. Plus, there was a step by the bed at night, which felt quite unsafe. The only positive was that the owner was genuinely nice, offering airport pick-up and drop-off, and being generally friendly. However, I don't think this place is suitable to be run as a guesthouse.

The owner was super nice! As soon as I checked in, they helped me plan my route and gave me tons of helpful suggestions – so thoughtful. On my second day, I had to leave early for Dongmen, and they even prepared breakfast in advance for me, which was a really warm gesture. The rice noodles for breakfast were delicious, and the fruit was good too! 😊 The hotel's location is excellent. It's only 20 minutes from the West High-Speed Rail Station and 10 minutes from the airport. It's also not far from the Tianmen Mountain cable car, so after exploring, you can just walk back to the hotel.