Zhangjiajie Kamu Travel Concept Store (Wulingyuan Scenic Area)

I stayed at this hotel for six nights, but unfortunately, the experience was disappointing. On the first night, there was no TV in my room. When I approached the front desk, I was not given any explanation, and I only discovered the issue myself. What was more disappointing was that there was no apology and after got the room for second night will hear the washing machine sound at night from the top . I also asked the front desk for travel information and tips for visiting Zhangjiajie National Park. Unfortunately, the staff did not provide much useful information. In particular, they did not mention the local tourism application, which provides real-time live camera information about the attractions and visitor conditions. This information could have helped me plan my visit more efficiently and potentially saved several hours of unnecessary travel and waiting. For a six-night stay, I expected better communication, customer service, and local travel assistance from the hotel. I hope the management can improve staff training and ensure that guests receive proper assistance and explanations when problems occur.

Nice place close to the east gate, the only problem were the people that stay there. Not the hostel’s fault, but i assume a lot of people swing by plus a lot of cheap tourists that are not used to share the room with others, talking loud on the phone, turning on lights in the middle of the night etc. You wont get the best sleep but that can happen in the dormitory. Plus for the free laundry service!

It was everything you would expect from a hostel. It was clean and in the city center, a close walk to the park entrance.

This is perfectly located to enter the east gate of Zhangjiajie park. It’s close the the bus station too. You can get filtered water, use microwave, and they have shampoo and body wash and toothpaste and disposable towels. The rooms are not fancy but comfortable. The staff are lovely, and they are especially helpful with planning your Zhangjiajie hiking routes. The receptionist gave me lots of good tips! Thank you! Also, theres a dog and cat as security your guards! 😆

It's a very nice hostel slash hotel with an international people. Recommend especially for solo traveler to make new friends

I stayed in the solo room and it was quite nice to not share the bathroom. There is a laundry machine and a hanging rack upstairs so I could do laundry easily and a fridge downstairs for putting food in.