To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.1
Service9.5
Cleanliness9.5
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All reviews(1554)
Positive reviews(1541)
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Delicious breakfast(278)
Convenient location(257)
Close to scenic area(221)
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Friendly front desk staff(74)
Tasty restaurant(58)
Garden view(51)
Negative reviews(13)
Lvzhengshifu
Comfy Deluxe Room - Courtyard-View (2 Beds)
Stayed in Dec 2025
Solo traveller
222 review
9.0/10
Great
Posted on Jan 14, 2026
Really good! It's super close to the Wulingyuan entrance of Zhangjiajie National Forest Park. The room was spacious and clean, the shower had great water pressure and was very comfortable, and the parking lot was huge. Totally worth the price.
Original textTranslated by Google
Response from Property: 哇哦!!!親愛的賓客您好!人海茫茫,眾生芸芸,遇見您,真像赴心中必然的緣。期望萍水相逢的一面之緣能為您留下深刻而美好的印象,也十分榮幸您的張家界之旅選擇與武陵源賓館相伴,看到您送來閃耀的5顆星星,就像滿天星辰落入了我的眼睛,而你卻落入了我的心裏。感謝您對賓館的誇獎,愛你哦!您的一句認可,就像夏日裏的一絲清涼,冬天裏的一份温暖。感謝在這繁雜的社會中有幸遇見這樣美好的您,都説生命是一個不停漂移的過程,我們所走過的每一個地方,遇到的每一個人,將會成為一個驛站,喜歡追憶,偶爾回顧。感謝這美好的緣分讓我們在武陵源賓館相伴。字裡行間就能感受到您是一位高品味,愛生活的賓客。精彩的張家界之旅從入住愉快,美味早餐的武陵源賓館開始,看奇峯石林,聽潺潺流水,盡情擁抱羣山圍繞,綠蔭相伴的鬱郁森林,待您稍有倦意歸來時,酒店復古優雅的庭園,清新寧靜的環境,低調典雅的客房讓您體驗温暖悠閑的入睡感受。最後,歡迎您來到美麗的張家界,我們期待與您再次相逢。祝您:工作順利 生活幸福美滿!
LVYshuangshuang
Standard Double Room
Stayed in Oct 2025
Travelling with friends
22 review
10/10
Outstanding
Posted on Dec 1, 2025
This is our second time choosing Wulingyuan Hotel. The location is excellent, and parking is convenient. The breakfast is extensive, and the surrounding area offers plenty of dining options.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wulingyuan Hotel as your accommodation for your Zhangjiajie trip and for taking the time to share your wonderful experience with us. We are so grateful! Thank you for your recognition and support. We are happy that you had a comfortable and satisfying stay. The hotel's convenient location provided you with easy access to services, and your appreciation for our service is a great encouragement to all our staff. We will remain committed to serving every guest who travels from afar with our best efforts. Thank you again for your positive review and sharing. We look forward to your continued visit. The hotel is located 50 meters from the scenic area entrance, with convenient transportation and a wide range of dining and entertainment facilities nearby. The hotel features a retro courtyard style, a large free parking lot, and a gym, offering an elegant and tranquil environment. We sincerely invite you to visit us often. We wish you a pleasant journey and all the best!
Nyki
Deluxe Double Room
Stayed in Sep 2025
Travelling with friends
6 review
10/10
Outstanding
Posted on Nov 5, 2025
Beautiful hotel, located close to east gate.
Service was amazing VIP service.
Breakfast great variety
Response from Property: 尊敬的賓客您好:感謝您選擇我們武陵源賓館所作為您此次張家界之旅的下榻之所,並願意親自花時間與我們分享您美好的入住體驗,太謝謝您了,很感動啦!謝謝您的認可和支持,您在這裏住的舒心滿意,酒店的便利位置為您提供了方便,我們的服務得到了您的肯定和喜愛,這將給我們酒店所有工作人員帶來莫大的鼓舞,我們會不忘初心,繼續用心的服務好每一位遠道而來的朋友。再次感謝您的好評和分享,期待您常來。酒店位於景區大門口50米,交通方便,周邊吃喝娛樂的配套設施都有,酒店是復古的庭院式風格,內有大型免費停車場以及健身房,環境優雅寧靜。真誠的邀請您有時間常來看看,祝您旅途愉快,事事順心!
Wanye
Deluxe Double Room
Stayed in Sep 2025
Couple
9 review
8.7/10
Very good
Posted on Oct 28, 2025
As a hotel under the Hunan Federation of Trade Unions, its main clientele consists of model workers or groups from various parts of Hunan. For individual guests, the room rates are generally friendly, and they offer both new and old room types. The rooms are clean and well-maintained. Building 1 has been newly renovated, and its facilities are comparable to those of a typical Ji Hotel. The service is excellent, exceeding the impression one might have of a state-owned hotel.
The restaurant primarily caters to group meals, but individual guests are welcome to order à la carte, and they are very accommodating in adjusting dishes to suit guests' preferences, which is a big plus. However, the chefs might be more accustomed to cooking for groups, so the dishes, while perfectly edible, are a little less refined than those you'd find at outside restaurants.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your stay. We will continue to maintain high-quality service and excellent guest standards, striving to create a comfortable and warm stay environment for every guest. Zhangjiajie is located in northwestern Hunan Province, in the middle and upper reaches of the Lishui River, in the heart of the Wuling Mountains. It is one of China's most important tourist cities. "Zhangjiajie's mountains and Jiuzhaigou's waters"—it's the most beautiful place for sightseeing. Entering Zhangjiajie, the streams flow gently and swiftly, their melodies melodious and lingering. Jinbian Stream, like a child of the mountains, skips and hops, guiding you and singing songs that make you forget your fatigue. We look forward to serving you again and appreciate your continued support. We are extremely grateful for your positive feedback! The hotel will continue to strive for excellence, building upon its existing high-quality service and fresh, delicious food, to bring you a brand new experience. We wish you a safe journey.
Jola Vang
Comfy Deluxe Room - Courtyard-View (2 Beds)
Stayed in Sep 2025
Family
21 review
10/10
Outstanding
Posted on Oct 21, 2025
Great location. Just 2 minutes walking to east gate. Lots of restorants, shops. Spacious Rooms, we had 2 double beds room. Worth the price. Good breakfast. Friendly and warm service is perfect. Toiletries and cleaning everyday.
Response from Property: 尊敬的賓客:您好,非常感謝您的入住和點評。聽到您對我們酒店的認可,是對我們的一種肯定,不足之處我們會加以改進,給您帶來的不便非常抱歉,對於您所提到的客房隔音問題,我們會反饋給前台,下次您入住時可以幫您安排遠離聲源的房間。武陵源賓館位於張家界核心景區東門僅50米距離,門口路邊就是1路公交車停靠站,出行特別方便,酒店復古簡約的建築風格、温馨體貼的服務向賓客展示酒店獨特的魅力。感謝您的對小張的稱讚,您的讚揚讓工作人員將以更加熱情專業的服務投入到工作中,我們也始終堅信用心就能做好,追求極致服務,我們願在路上與您一同分享成長的喜悦,給您帶來更多的驚喜和感動!
waterlily1204
Deluxe Room - Double Occupancy, Garden-View
Stayed in Sep 2025
Travelling with friends
35 review
10/10
Outstanding
Posted on Oct 13, 2025
Wulingyuan Hotel is owned by the Hunan Federation of Trade Unions, and all the deluxe rooms have been recently renovated. The hotel's location is superb, just a 5-minute walk from the East Gate (Flag Gate) of Zhangjiajie National Forest Park. The back entrance of the hotel leads directly to Li Hanhan Sanxiaguo restaurant and a food street, making it incredibly convenient for both sightseeing and dining 🤭. The service from our butler, Xiaoxiao, was very attentive and provided us with comprehensive information.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wulingyuan Hotel as your accommodation for your Zhangjiajie trip and for taking the time to share your wonderful experience with us. We are so grateful! Thank you for your recognition and support. We are happy that you had a comfortable and satisfying stay. The hotel's convenient location provided you with easy access to services, and your appreciation for our service is a great encouragement to all our staff. We will remain committed to serving every guest who travels from afar with our best efforts. Thank you again for your positive review and sharing. We look forward to your continued visit. The hotel is located 50 meters from the scenic area entrance, with convenient transportation and a wide range of dining and entertainment facilities nearby. The hotel features a retro courtyard style, a large free parking lot, and a gym, offering an elegant and tranquil environment. We sincerely invite you to visit us often. We wish you a pleasant journey and all the best!
102580****
Deluxe Room - Double Occupancy, Garden-View
Stayed in Sep 2025
Couple
27 review
10/10
Outstanding
Posted on Oct 11, 2025
The location is excellent, just a 10-minute walk from the East Gate of Wulingyuan National Forest Park. The facilities are a bit old, but the front desk staff are very welcoming and personally guided us to our room. The room itself was clean and hygienic, and there's a large private parking lot. After the National Day holiday, many model workers and advanced individuals from various regions come here for recuperation. Breakfast is mainly vegetarian but quite varied.
Original textTranslated by Google
Response from Property: Wow!!! Dear guest, in this vast sea of people, meeting you feels like a destined encounter. I hope this brief meeting has left a deep and beautiful impression on you, and I'm truly honored that you chose Wulingyuan Hotel for your Zhangjiajie trip. Seeing your five shining stars is like seeing a sky full of stars fall into my eyes, and you have fallen into my heart. Thank you for your praise of the hotel, we love you! Your recognition is like a cool breeze in summer, a warmth in winter. Thank you for the opportunity to meet such a wonderful person in this complex society. It is said that life is a constant journey, and every place we pass through and every person we meet becomes a stopover, something we cherish and occasionally look back on. Thank you for this wonderful connection that allowed us to spend time together at Wulingyuan Hotel. Your words reveal you as a guest of high taste and a love of life. Your wonderful Zhangjiajie journey begins with a pleasant check-in and delicious breakfast at the Wulingyuan Hotel. Witness the unique peaks and stone forests, listen to the babbling brooks, and immerse yourself in the lush forests surrounded by mountains. As you return, the hotel's elegant, retro-style gardens, tranquil environment, and understatedly elegant guest rooms will provide you with a warm and relaxing sleep. Finally, welcome to beautiful Zhangjiajie! We look forward to seeing you again. Wishing you success in your work and a happy and fulfilling life!
M468022****
Standard Double Room
Stayed in Sep 2025
Family
5 review
10/10
Outstanding
Posted on Oct 8, 2025
During the National Day holiday, I stayed at the Wulingyuan Hotel for my trip to Zhangjiajie National Forest Park. This hotel is excellent; it's like a state-run establishment, with solid decor and service. The staff are very dedicated and responsible. The room was spacious, the hotel itself is large, and it has a big parking lot. The restaurant serves delicious food, and the congee for breakfast was particularly good. I highly recommend eating at the hotel. Honestly, after a full day of exploring, it's much better to relax and dine at the hotel compared to the surrounding restaurants. Manager Yuan Xiaoxiao also helped us with extending our stay, for which I am very grateful 🙏
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! Thank you so much for taking the time to give us a full 5-star review. We are truly touched by your satisfaction and affirmation. Wulingyuan Hotel is a directly operated enterprise of the Hunan Provincial Federation of Trade Unions. Since the Federation took over its operation in 2020, it has been dedicated to serving trade union members and travelers from all over the country. Zhangjiajie Wulingyuan Hotel is a vibrant and youthful hotel, showcasing its unique charm with a retro-minimalist style and warm, attentive service. Located just 50 meters from the east gate of the core scenic area of Zhangjiajie Wulingyuan, it boasts a superior location and convenient transportation. The hotel is open all day, offering a buffet breakfast and a variety of Tujia-style Chinese dishes for your selection. It is our honor to serve you, and all the staff at the hotel look forward to your next visit! We wish you a pleasant stay!
M46218****
Deluxe Room - Double Occupancy, Garden-View
Stayed in Sep 2025
Family
6 review
9.0/10
Great
Posted on Oct 8, 2025
This hotel, run by the Hunan Federation of Trade Unions as a sanatorium, boasts an excellent location, approximately 300 meters from the East Gate of Wulingyuan, making both lines A and B easily accessible!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Wulingyuan Hotel as your accommodation for your Zhangjiajie trip and for taking the time to share your wonderful experience with us. All the staff at the hotel are delighted that you had such a pleasant stay. The hotel's convenient location provided you with easy access to services, and your positive feedback on our services is a great encouragement to all of us. We will remain committed to providing excellent service to every guest who travels from afar. Thank you again for your positive review and sharing. We look forward to your continued visit. The hotel is located 50 meters from the scenic area entrance, offering convenient transportation and easy access to dining, entertainment, and other amenities. The hotel features a courtyard style, a large free parking lot, and a gym, creating an elegant and tranquil environment. We sincerely hope you will visit us often and wish you a pleasant journey and all the best.
Dingtian
Deluxe Room - Double Occupancy, Garden-View
Stayed in Sep 2025
Family
35 review
8.5/10
Very good
Posted on Oct 5, 2025
The hotel's location is quite close to Wulingyuan East Gate, which was a major selling point when I booked it. It's really convenient for getting an early start to the scenic area.
Breakfast was decent and filling, and at 20 yuan per person, it's good value for money.
On the last day, due to our schedule for ascending the mountain, we asked for a late check-out until 2 PM, and the front desk happily agreed! Overall, the service was quite good.
To add: Definitely recommended! Book in advance during holidays!
Original textTranslated by Google
Response from Property: We are truly thrilled to see your simple yet profound positive review! And your high regard for our service only reinforces our commitment to providing the most attentive and meticulous service to every guest, ensuring an exceptional experience. Wulingyuan Hotel is a directly operated enterprise of the Hunan Provincial Federation of Trade Unions. Since the Federation took over its operation in 2020, it has been dedicated to serving trade union members and travelers from all over the country. Zhangjiajie Wulingyuan Hotel is a vibrant and youthful hotel, showcasing its unique charm with a retro-minimalist style and warm, considerate service. The hotel boasts a spacious grounds, just steps from the core scenic area of Zhangjiajie Wulingyuan. Its retro Chinese garden style features pavilions, terraces, bamboo groves, and lush greenery, offering breathtaking views of birdsong and fragrant flowers. The guest rooms are cozy and clean, equipped with telephones, televisions, central air conditioning, broadband internet access, and other comprehensive and comfortable amenities. Thank you so much for your trust and support. We will continue to uphold our philosophy of dedicated service and meticulous attention to detail, ensuring you feel right at home during your stay in Zhangjiajie. We look forward to welcoming you back to Zhangjiajie Wulingyuan Hotel and wish you a happy stay every day!
Feizimaodelvxing🧳
Standard Double Room
Stayed in Aug 2025
Family
20 review
10/10
Outstanding
Posted on Oct 2, 2025
The hotel's location is excellent. We walked to the East Gate scenic area first thing in the morning, which was a huge advantage for beating the crowds during Golden Week. For independent travelers, it's very convenient: you can take a bus from West High-Speed Rail Station to Wulingyuan Bus Station, and then it's just a short walk to the hotel. For the return trip, you can catch Wulingyuan Route 1 from the hotel side back to the Wulingyuan Bus Station.
The hotel itself is quite spacious with beautiful greenery, feeling like a traditional sanatorium. The bed was very comfortable, and we even got a free room upgrade. The room was clean and tidy, perfect for resting after a day of travel. Breakfast was abundant, and we appreciated being able to have dinner at the hotel restaurant after our evening outings; it wasn't expensive and the portions were generous.
Special thanks to staff member #57 for their enthusiastic and patient guidance, and to the lovely front desk ladies #34 and #35 for their warm service.
Original textTranslated by Google
6/7
Response from Property: Wow!!! Dear guest, thank you so much for choosing Zhangjiajie Workers' Sanatorium Wulingyuan Hotel as your travel destination and for your warm, unique, and insightful review and praise! We love you!!! It's a pleasure to meet you! "Isn't it a joy to have friends coming from afar?" Your visit has given us the opportunity to spend time with you, allowing us the privilege of serving you sincerely during your trip to Zhangjiajie and receiving such high praise from you. It's wonderful and touching! The hotel boasts a prime location, a unique courtyard-style architecture, and our attentive, meticulous, and thoughtful service, making every guest feel at home. Excellent dining options, comprehensive recreational facilities, and attentive service provide guests with an unforgettable stay. Here, you can efficiently complete meetings or leisurely enjoy tranquil moments. Furthermore, it's within walking distance of nearby attractions such as Charming Xiangxi, Xibu Street, and Baofeng Lake! Zhangjiajie is a small city you won't want to leave once you've arrived, and we hope to provide you with a stay experience you won't want to leave as well. Providing the best and most satisfying stay for our discerning guests is our constant pursuit. Thank you again for choosing Wulingyuan Hotel. Welcome back anytime! Wishing you a pleasant journey and a happy family!
Laoye000
Deluxe Double Room
Stayed in Aug 2025
Family
10 review
10/10
Outstanding
Posted on Oct 24, 2025
Absolutely fantastic! It's very close to Zhangjiajie National Forest Park, within walking distance. The room was spacious, clean, and quiet. Breakfast was plentiful, and the dining environment was great. The staff were very friendly.
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! A gentle breeze carries the cool comfort of your kind words, warming our hearts. Your affirmation is the most beautiful embellishment in our lives. Your simple words are the driving force and source of our persistent efforts. We can imagine the slight smile on your face as you type. Zhangjiajie is known as an ecological oxygen bar, with 80,000 to 100,000 negative oxygen ions per cubic centimeter of air, boasting magnificent peaks, deep valleys, and lush greenery. Wulingyuan Hotel is located just a short walk from the east gate of the core scenic area of Wulingyuan, Zhangjiajie, with the iconic "Nine-Story Pagoda" gate visible to the naked eye. The hotel's retro Chinese garden style showcases traditional Chinese characteristics, blending seamlessly with the surrounding green mountains and clear waters to create an unparalleled visual effect. A sumptuous and delicious buffet breakfast is served in the morning, featuring various staple foods and noodles. Multiple parking lots are also available within the complex, ensuring your convenience. Finally, we wish you success in your work and that you experience all kinds of happiness every day. All staff at Wulingyuan Hotel look forward to your next visit!
_ZFB208800217174****
Standard Double Room
Stayed in Aug 2025
Family
7 review
10/10
Outstanding
Posted on Sep 30, 2025
The room was quiet and comfortable, and the restaurant was exceptional. We had both breakfast and dinner there, and it was excellent value for money. Compared to other guesthouses in the area, this state-run establishment clearly stands out; it's not noisy and it's close to the scenic spots.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted to have provided you with a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Zhangjiajie National Forest Park and Zhangjiajie Wulingyuan Scenic Area boast a forest coverage rate of up to 98%, with negative oxygen ions reaching over 100,000 per cubic centimeter and dust levels 3.6 times lower than the outside environment, making it a true "lung-cleansing park." Zhangjiajie Wulingyuan Hotel is located next to the East Gate of the core scenic area of Wulingyuan. Its retro courtyard-style architecture, pavilions, and towers are unique. In addition, the hotel has multiple parking lots for easy access. All the staff at the hotel sincerely hope that you will choose to stay at Zhangjiajie Wulingyuan Hotel again on your next trip. We look forward to your return!
Longwangwei
Deluxe Room - Double Occupancy, Garden-View
Stayed in Aug 2025
Travelling with friends
94 review
10/10
Outstanding
Posted on Sep 23, 2025
I arrived at the East Gate of Wulingyuan by car a few days ago. Initially, I prioritized the Wulingyuan Hotel on Trip.com due to its large scale, ample parking, and convenient walking distance to the scenic area entrance. However, it was fully booked, so I had to find another place to stay. It wasn't until September 19th (Friday) that a room became available, and I booked it immediately. This hotel serves as a reception unit for the Provincial Federation of Trade Unions, so during business hours, it's often busy with corporate meetings and recuperation activities, leading to tight occupancy – a pattern opposite to most hotels that get crowded on weekends. Individual travelers should be aware of this. My stay was excellent, and I'll definitely come back next time.
Original textTranslated by Google
6/7
Response from Property: 尊敬的賓客:您好!這滿頁的評語裏,最美的話語便是得到您的滿意和認可了呢!就如學子十年的寒窗,金榜提名般時的喜悦。您的肯定和信賴讓我們的執着更有了意義。張家界職工休養所武陵源賓館距世界自然遺產武陵源核心景區東門僅百步之遙,房間温馨又乾淨,床墊舒服,窗簾柔軟,門窗玻璃明亮;淺色的牆壁,佈置的整潔而有序,擺放着温馨的傢俱,給您一種温馨、舒適的感覺。酒店還為客人提供精緻早餐,多種菜品主食可選擇,還有米粉哦,美味在舌尖,入心田。非常感謝您對我們酒店的好評,我們會奮力拚搏不辜負您的好評,也期待您的下次光臨!
_M1361769****
Standard Double Room
Stayed in Aug 2025
Family
66 review
10/10
Outstanding
Posted on Sep 7, 2025
This hotel is ideally situated right next to the East Gate of Zhangjiajie National Forest Park, providing incredibly convenient access to the park. It's a charming garden-style property with a lovely environment and offers excellent value for money. The staff were exceptionally friendly and welcoming, the rooms are well-appointed, and the breakfast spread was plentiful. I highly recommend this hotel for anyone visiting Zhangjiajie National Forest Park.
Original textTranslated by Google
Response from Property: Dear guest: Hello!!! "It's like meeting an old friend for the first time." Welcome to beautiful Zhangjiajie! Thank you for choosing to stay at our Wulingyuan Hotel, Zhangjiajie Staff Rest Home. We are truly blessed to read your review. Our dedicated efforts have been recognized by you, and your trust is the greatest support and encouragement we can give our hotel. We love you! In these busy and intertwined years, we will always cherish this friendship. A gentle blessing cannot express all the thousands of words in our heart. I only wish to send a warm reply and convey Wulingyuan Hotel's heartfelt blessings. Thank you for your company along the way! The hotel is located 50 meters from the east gate of Wulingyuan Scenic Area, with convenient transportation and a complete range of dining, drinking and entertainment facilities nearby. The courtyard is decorated in a lush greenery with birdsong and flowers. There is also a large free parking lot and a gym for guests to use free of charge. The environment is elegant and tranquil. Thank you again, and wish you all the best, peace and happiness!