O.Hotel

O.Hotel Reviews

O.Hotel

Floor 16, Section B, Tianmenxin Building, Guanli Road, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
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O.Hotel Guest Reviews

4.4/5
124 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(124)
Positive reviews(115)
Reviews with photos/video(25)
Awesome rooms(37)
Convenient location(28)
Large rooms(19)
Easy to get around(10)
Loved the view(9)
Great value for money(9)
Close to train station(6)
Friendly front desk staff(5)
Negative reviews(9)
MK Khor
Urban Scenic Twin Room
Stayed in Oct 2023
Family
7 review
4.7/5
Amazing
Posted on Oct 29, 2023
We are satisfied with the room size and cleanliness. There are many restaurants nearby for breakfast and dinner. Its location near the train station is also a plus point.
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmenxin will always stand in this city, waiting for your arrival! See you there~ I wish you always smile ^_^!
Guest User
Mountain View Tianmen Scenic Double Bed Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
It's tidy and clean, the environment is very good, and the location is very close to the entrance of Tianmen Mountain Cableway. You can see the mountain view and ropeway from the windows of the lobby and guest rooms. The service is very warm and welcoming. They even helped me put away the sunglasses I left behind and delivered the courier to my home. Thank you! The facilities are in line with the design style of the hotel and are full of design! like! Next time I bring my family to Zhangjiajie, I will choose to stay at Tianmenxin
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmenxin will always stand in this city, waiting for your arrival! See you there~ I wish you always smile ^_^!
Guest User
Mountain View Tianmen Scenic Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Highly recommended hotel, good location, a few minutes away from Tianmen Mountain, the hotel is very clean, the room is super comfortable, it is really nice to stay here after a day of climbing, the children like it very much, the little lady at the front desk is beautiful and kind, with a good attitude, recommended
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmen Core will always stand in this city, waiting for your arrival! See you there~ Wish you always smile^_^!
Guest User
Mountain View Tianmen Scenic Double Bed Room
Stayed in Jul 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Aug 1, 2024
I love this hotel, the price is reasonable, the hotel is clean, clean and comfortable, the environment is super beautiful, you can see the beautiful scenery of Tianmen Mountain in the hotel, it is also close to Tianmen Mountain and the Seventy-two Wonders Towers Scenic Area, especially it is very convenient to take the cable car, it is worth recommending!!!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmen Core will always stand in this city, waiting for your arrival! See you there~ Wish you always smile^_^!
Guest User
Family Cozy Three-Bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The room is big, clean and bright. The service attitude is good. The buns I brought were cold, so they heated them up for me and brought them to the room for me.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmen Core will always stand in this city, waiting for your arrival! See you there~ Wish you always smile^_^!
Dagege957
Urban Scenic Twin Room
Stayed in Apr 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is OK, big, with a nice view and very quiet. I was planning to stay a few more days, but I couldn't make it. So I came yesterday and left today, and stayed for one night. Next time I find time to come and travel, will you stay here too?
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Zhecizhunalihaone
Mountain View Tianmen Scenic Double Bed Room
Stayed in Apr 2024
Travel with friends
6 review
2.7/5
Posted on Apr 5, 2024
The toothbrush was used by someone else but was not taken away. It's a bit disgusting. You still have to stay in a chain hotel. The location of this hotel is average. It takes a while to walk to the cableway. And the whole building is an apartment (actually an apartment hotel). The air conditioner doesn't produce hot air. If you come to Zhangjiajie for fun, I don't recommend it. The only good thing is that the room is large. Other hygiene aspects are not very good. I hope it can help everyone~
Original TextTranslated by Google
Response from Property: Dear guest, our hotel room supplies are strictly in accordance with the "one guest, one change" standard. This is the first time we have encountered your situation in the 6 years since it opened. After investigation, we found that during your stay, you did not reflect what you described. Report the situation to the front desk. Tianmen Xin Hotel hopes that every respected guest can report it to us in time no matter what problems he encounters. The front desk will definitely actively solve and handle it for you as soon as possible. Thank you very much for choosing to stay at Tianmen Xin Hotel. Tianmen Xin Hotel is only a 10-minute walk from the Tianmen Mountain Cableway entrance and a 2-minute drive. The average guest room size is up to 50 square meters. Welcome to visit Zhangjiajie again.
SamChan0204
Mountain View Chao Tian Double Bed Room
Stayed in Mar 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Although they are not in the room very much But the waiter is very nice 👍 Patient explanation Sleeping and comfortable As soon as I woke up, I saw the mountains Everyone becomes very energetic
Original TextTranslated by Google
Response from Property: Thank you for your review! We will work hard to do better with your encouragement
Guest User
Guestroom - City-View
Stayed in Sep 2024
Travel with friends
1 review
2.2/5
Posted on Sep 16, 2024
The room is okay. The attitude of the service is really bad. The girl at the front desk is the worst. She is impatient even if I ask questions. I have to check out in advance. I am too lazy to complain.
Original TextTranslated by Google
Guest User
Urban Scenic Twin Room
Stayed in Aug 2024
Family
4 review
3.5/5
Posted on Aug 9, 2024
Being close to the airport, the power was out for a while and I woke up from the heat.
Original TextTranslated by Google
Response from Property: We are very sorry to hear about your dissatisfaction due to the temporary power outage. We understand that this has caused you inconvenience. We will take measures as soon as possible to ensure that similar problems do not happen again! ! !
Guest User
Family Cozy Three-Bed Room
Stayed in Nov 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 11, 2023
The hotel is on the 16th floor on tianxin hotel in google map. Convenient transportation, close to various shops, cake shops, restaurants, minimart and McDonald's. The rooms are clean, the service staff is good, stays 24 hrs, but they are not always on duty, so have to call. But always ready to help The room had a bit of traffic honking. But not a lot quite private WiFi in common rooms There isn't much signal reaching the room. makes it not very convenient The bathroom has a wooden door. which is rarely seen in reviews The bathroom wall next to the bed is made of opaque glass. We called the hotel and asked for wechat to buy tickets to Tianan men. The hotel helped buy them for us and got a cheaper price. Buy it yourself there
Original TextTranslated by Google
Response from Property: Thank you for your good review, thank you for your love~ The snowflakes are beginning to bloom, and the blue sky is like washing; the ice is gradually spreading, and I send my greetings from afar! Tianmenxin welcomes you, and welcomes you to come again!
Guest User
Mountain View Tianmen Scenic Twin Room
Stayed in Oct 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 23, 2023
The hotel environment is okay and the stay is quite comfortable. There are disposable slippers that can be changed. The bed is also comfortable. It is recommended. It is also close to the high-speed rail station. The ropeway can be seen from the room, which is good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! I wish Shun'an
Guest User
Mountain View Tianmen Scenic Twin Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The two beauties at this hotel are super enthusiastic, thank you! !
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tianmenxin will always stand in this city, waiting for your arrival! See you there~ I wish you always smile ^_^!
Thanutham
Family Cozy Three-Bed Room
Stayed in Oct 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The school is in a very good location. Located near the train station. Bus to Glass Bridge, Grand Canyon, Wulingyuan, Tianmenshan Cable Car The staff are very helpful. The room is clean and comfortable. Most importantly, there are towels in the bathroom, but I would like to add a towel hanger in the bathroom.
Original TextTranslated by Google
Response from Property: Thank you for choosing "Tianmen Xin Hotel" and being willing to share your stay experience. We adhere to the high-quality, careful and considerate service concept to allow every traveler to come with peace of mind and leave with satisfaction. I hope you gain a wonderful and unforgettable memory in Zhangjiajie ~ I wish you a happy journey! !
Guest User
Urban Scenic Twin Room
Stayed in Jun 2024
Travel with friends
4 review
3.2/5
Posted on Jun 7, 2024
Close to the entrance of Tianmen Mountain and surrounded by many restaurants.
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable comments about our hotel. Your recognition is the driving force for us to move forward. We will continue to improve hotel facilities and services to make your next stay more comfortable.