Oakwood Suites Chongli

Not very satisfied, even a bit disappointed. I took my child skiing, and we stayed for two nights for 2,600 RMB. The hotel's overall design style is good, but the service and facilities are not worth it. After checking in, we were given a very heavy plate with two persimmons and a few oranges, which they said were complimentary fruits for us to take to our room. We had just arrived, carrying a lot of luggage, and then we were asked to carry this heavy plate of fruit to our room ourselves. Shouldn't welcome fruits be placed in the room beforehand? This was truly terrible. The bathrobe hanging in the closet had a visible, recently stuck-on dirty mark on its sleeve. This made us suspect it had been worn by the previous guest and that housekeeping hadn't replaced it with a new one for us. Also, the hotel has a small swimming pool with a step partially submerged in the water. The edges of this step are incredibly sharp. First, I saw another child's foot get cut, and later, both my child and I were also cut. It's really dangerous. I wouldn't recommend this hotel for those with young children. The hotel also lacks EV charging stations, which is very inconvenient. The large trolley used by staff for cleaning rooms was parked right in the middle of the hallway, making it difficult to pass even without luggage. These are behaviors that shouldn't occur in a luxury hotel. The training is truly lacking. Furthermore, when checking out, the front desk asked us to add her on WeChat and write a review using a pre-written text she would send us. Isn't this faking reviews? We firmly refused. I will not choose this hotel again when visiting Chongli.

Had a wonderful experience! This hotel might be small, but it has everything you need. The pool, gym, and restaurant are all on the smaller side, but very comfortable. The hotel's cleanliness was spot-on, and the service was incredibly responsive. Plus, the restaurant has large windows that offer bright, pleasant views!