Volcanic Island Resort

It's pretty good, the surrounding environment is nice! It's right in the scenic area, and it's convenient to eat. There is no buffet restaurant, but there is a Chinese restaurant. The service attitude is good, and it is the first choice for families with children!

I advise everyone not to be fooled by the pictures. It's really terrible. The door is rusty, the room is moldy, and the wall is peeling. I booked two rooms for 1800. I would rather waste it than stay in them. You will know how terrible it is.

The room is comfortable, the service is good, the breakfast is rich, and the baby is very happy

I came here many years ago and had a good impression. The temperature dropped this time, so I didn't dare to go to the beach, but the photos I took were still very nice. Maybe it was due to the epidemic, the hygiene and other things seemed average, many projects had not been launched, the breakfast auntie's attitude was not good, but the front desk lady was pretty good. I hope it will be better next time I come

The accommodation at the Volcano Island Hotel has once again refreshed my understanding of this disgusting money-making behavior. I don’t know how Ctrip let them settle in. Are their qualifications guaranteed? With such a high room fee, have they provided the service? Is the hygiene up to standard? Is the customer experience completely disregarded? 1. Let’s talk about the facilities and equipment first. There is no way to describe how dirty, messy and dilapidated they are. The walls of the room are dirty. The water output of the bathroom is faster and more than the water outlet. A shower that can be finished in 10 minutes can’t be washed clean in 40 minutes. Not to mention the outdoors, there is no experience at all. Are there no mosquito repellent devices installed? I was chased by mosquitoes at Rainbow Mountain and the Castle of Love. Don’t you disinfect them? I was bitten on my leg and didn’t get to experience a project properly. 2. The projects included in the package are all well-written. They are just things that can be seen with a ticket. What are the things included in the package? I can obviously solve the problem of 120 yuan to climb a mountain. You can charge me 747 yuan. How does Ctrip control this? The experience is extremely poor! 3. Service? Does this hotel have service? Five-star charging standard, I want to ask what level of service is this? ? The shuttle bus is hard to wait for, and the service attitude is also very average. The speed is very fast. If you don't hurry up, you will take off in minutes. I was woken up by ants in the middle of the night, and my palms were itchy. I got up to drive away not one or a few ants, but a group of them, which was also shocking! Although the bedding is white, it looks black. Is it clean? Has it been disinfected? I really don't dare to think about it. Sleeping with a stiff neck is also amazing! The air conditioner is 26 degrees, so cold that you need a big quilt. Without 26.5 degrees, it goes directly to 27 degrees, which is so hot that you suffocate! You can imagine how bad the quality of other daily necessities is. Five-star charging standard! ! 4. Food, the glass in the breakfast area doesn't have air conditioning! ! I ate an unpalatable breakfast while steaming in the sauna. Do you think you are embarrassed to charge me such a high room fee for such things? Breakfast is soy milk, fried dough sticks, porridge, pickles, steamed buns, and a few vegetables. Business hotels at least have napkins, fruits and other things, but he deducted nothing! I really don’t know who gave this kind of holiday hotel the name! ! ! 5. When checking out, I gave feedback to the front desk, and his face was black for a while, which was hilarious! What’s the use of this kind of rubbish hotel and rubbish management? I am speechless! What I regret now is that I didn’t record some videos to expose him in time. It’s really my regret. Even if more than 700 yuan is thrown into the water, there will be an echo! ! I really went to the beach for a walk. To be honest, there is no beach anywhere. What a big injustice! ! ! In the end, I must defend my rights to the end and give a piece of advice to sisters who haven’t been there yet. Avoid this kind of rubbish place that doesn’t make repeat customers, and don’t waste money! !

The service is really bad, all the waiters are indifferent and unprofessional It's so useless, it's a place that no one goes to, it's so cool, you still need a ticket to enter after buying the ticket, but no one really goes there