Huachen International hotel

Huachen International hotel Reviews

Huachen International hotel

No. 20 East Street, Ganzhou District, Zhangye, Gansu 734000, ChinaView hotel details
Huachen International hotel
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Guest Reviews of Huachen International hotel

9.4/10
Outstanding
9131 reviews
Verified reviews
Location9.5
Amenities9.2
Service9.6
Cleanliness9.5
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Positive reviews(9085)
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Delicious breakfast(808)
Friendly front desk staff(562)
Luggage delivery service(214)
Perfect for kids(205)
Tasty restaurant(167)
Has facilities for children(111)
Negative reviews(46)
naprasong
Snow Mountain View Twin Room + TOTO Bathroom + Floor-to-Ceiling Windows
Stayed in Mar 2026
Couple
24 reviews
9.0/10
Great
Posted on Apr 25, 2026
The staff service was excellent, they even helped call our Dunhuang hotel to arrange pickup at the train station. The room was spacious and clean, with thoughtful touches like a hot water kettle and basin for soaking feet after visiting Zhangye Rainbow Mountain, plus snacks as gifts. Breakfast was varied, and staff assisted with luggage and taxi without being asked, making the stay truly memorable.
6/19
Response from Property: 【早餐有現拉牛肉麪現磨咖啡】非常感謝您細緻又暖心的評價!很高興我們貼心周到的服務、整潔寬敞的客房,以及泡腳桶、暖心小零食、豐盛早餐等細節服務,能為您的旅途增添舒適。盡力為賓客協調行程、對接出行需求,是我們應該做的。感恩您的認可,期待您再次到訪張掖,入住華辰,
Guest User
Business Queen Room+Toto Bathroom
Stayed in Apr 2026
Family
3 reviews
10/10
Outstanding
Posted on May 16, 2026
This is the most thoughtful hotel service we've experienced in days on the Qinghai-Gansu loop. From the parking security to the bellhop and the front desk, the service was incredibly attentive. We even had a pleasant surprise when we entered the room: a foot bath with pre-filled water and thoughtful cucumber slices. It felt just like coming home.
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Guest User
Business Queen Room+Toto Bathroom
Stayed in Apr 2026
Family
10 reviews
10/10
Outstanding
Posted on May 15, 2026
The room was spacious and very clean. The hotel's location is quite good, and it was a lovely touch that they provided foot bath tubs and face masks for guests, even though we didn't use them. The breakfast was also varied and delicious, and the staff were very friendly!
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Guest User
Business Queen Room+Toto Bathroom
Stayed in Apr 2026
Couple
4 reviews
9.2/10
Great
Posted on May 5, 2026
The service was excellent, you could tell the hotel put a lot of thought and effort into their operations. The value for money during the May Day holiday was also fantastic! Upon arrival, security guards directed me to parking, helped with luggage, and guided me through check-in – a big shout-out to the security team! The front desk staff thoughtfully offered hot water and towels to clean hands during check-in, which was a very nice touch. Plus, a dedicated staff member helped bring my luggage directly to my room door. The room was prepped with a foot bath and cucumbers for a facial, and the bedding was very comfortable. Highly recommend staying here!
Original textTranslated by Google
Response from Property: 【適合帶娃房型選擇多】尊敬的賓客,非常感謝您五一期間選擇下榻本店並給予高度好評!非常榮幸能讓您感受到酒店用心經營的温度與誠意,節假日依然保持超高性價比。感謝您對保安部的認可,門衞師傅熱情引導停車、主動幫拿行李、貼心指引入住流程,用心服務每一位賓客。前台貼心奉上暖心熱水與擦手毛巾,專人幫忙把行李送至房間門口;客房提前備好泡腳桶與黃瓜面膜,床品乾淨舒適、細節滿滿。我們會把這份認可化作動力,繼續用心做好每一處服務,非常值得親友出行選擇入住,期待您下次再來光臨!
Guest User
Smart Deluxe Twin Room + Toto Bathroom + Floor-to-Ceiling Windows + Relax Area
Stayed in Apr 2026
Family
16 reviews
9.5/10
Amazing
Posted on May 9, 2026
This hotel is truly thoughtful; every aspect of their service is on point. They even provide guests with foot-soaking water, cucumber face masks, laundry detergent, and lip balm. There was a pleasant surprise waiting for me in my room every day! The hotel's location is also excellent, not too far from the Giant Buddha Temple area, and you can even see snow-capped mountains from the room – the scenery is fantastic. ❤️ My only minor complaint is that the facilities feel a bit dated, and the drainage isn't as smooth as in newer hotels, but overall, I'm still very satisfied~
Original textTranslated by Google
Response from Property: 【早餐有現拉牛肉麪現磨咖啡】非常感謝您真實又細緻的走心評價🙏特別感恩您認可我們的用心服務,葯浴泡腳、黃瓜面膜、貼心準備洗衣液和脣膏,都是希望給賓客像家一樣的温暖與便利;酒店緊鄰大佛寺商圈、推窗可觀雪山美景,能讓您每天回房都有小驚喜,我們也倍感欣慰。也誠懇接受您提出的設施偏舊、下水不夠通暢的問題,我們已經記錄反饋,會逐步開展設施維護與管路疏通升級,慢慢優化完善硬件體驗。細節用心我們會一直堅持,不足之處也會認真整改,非常感謝您的包容與肯定,期待您下次再來,感受我們更好的狀態~
Guest User
Deluxe Triple Room With TOTO Bathroom And Floor-to-ceiling Windows
Stayed in Mar 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 4, 2026
The hotel is located in the city center. I booked a family room and received a complimentary upgrade to a family suite. My luggage was delivered to the room, and the front desk staff were very enthusiastic. Upon check-out, they even gave me some jujube crisps as a gift. Overall, the location is excellent, the service is warm and attentive, making you feel right at home, and the room offers great value for money.
Original textTranslated by Google
Response from Property: [Breakfast includes freshly pulled beef noodles and freshly ground coffee] Thank you for your kind review! We are delighted to have provided you and your family with a comfortable stay. The complimentary upgrade to a family suite, our helpful luggage assistance, and the thoughtful complimentary breakfast are all ways we wanted to make you feel at home. Located in the city center, conveniently situated, clean and hygienic, and with a welcoming atmosphere, we will continue to uphold these values ​​and look forward to your next visit!
Guest User
Family Room + TOTO Bathrooms + Children’s Toys
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 2, 2026
Traveling to Zhangye with two kids, I was impressed by the service from the moment we arrived at the hotel entrance. I completely forgot about our luggage in the taxi, but the security guard at the door kindly helped me carry it all the way to our room. The room itself was clean and tidy. Honestly, I couldn't find a single fault with the service here; everyone was so welcoming and enthusiastic. After all, isn't good service and a pleasant environment what you look for in a hotel? In the evening, they even brought us snacks and treats. Because I had children, they also gave us some small toys, which was incredibly thoughtful. They even prepared foot-soaking tubs and cucumber masks for us in the evening – my kids and I were practically fighting over who got to use them! Highly recommended!
Original textTranslated by Google
Response from Property: 【早餐有現拉牛肉麪現磨咖啡】真的特別感謝您這麼走心、這麼温暖的好評!看到您帶着兩個孩子在華辰住得安心又開心,我們比什麼都高興。從門口保安主動幫您取下行李、送到房間,到為您和孩子準備乾淨整潔的房間、暖心小吃零食、專屬小玩具,再到泡腳桶、黃瓜面膜這些小細節,都是我們想給每一位家人的温柔與照顧。您的信任和推薦,是我們最大的動力!歡迎您下次再來張掖,我們依舊在這裏,用最熱情、最貼心的服務等您和孩子們回家~
Guest User
Zero Pressure Single Room + MLILY Bedding + TOTO Bathroom Facilities
Stayed in Mar 2026
Business traveller
74 reviews
10/10
Outstanding
Posted on Apr 2, 2026
This has to be the hotel with the best service I've ever stayed at. Before I even checked into my room, they had already prepared all sorts of thoughtful touches. The most impressive was that they even had foot-soaking water ready for me. Moisturizing cucumber slices 🥒 were also perfectly arranged.
Original textTranslated by Google
Response from Property: 【早餐有現拉牛肉麪現磨咖啡】非常感謝您給予我們這麼高的評價!能成為您心中服務最好的酒店,是我們最大的榮幸~提前為您準備好泡腳水、黃瓜薄片這些小細節,就是希望能讓您一進房間就感受到温暖與舒適,卸下旅途所有疲憊。我們會把這份認可化作動力,繼續把貼心服務做到極致,期待您再次光臨,感受更多温暖!
Guest User
Family Room + TOTO Bathrooms + Children’s Toys
Stayed in Feb 2026
Travelling with friends
25 reviews
10/10
Outstanding
Posted on Mar 31, 2026
They helped us with our luggage from the car into the hotel, offered hot tea and refreshing towels, and even delivered our bags to our room. There were so many delightful little surprises in the room, like small trinkets, snacks, a foot bath bucket, cucumber slices for facials, and a single flower – you could truly feel the hotel's thoughtfulness everywhere. At checkout, they even gave us a local specialty, jujube chips. All the staff were incredibly warm and helpful. The soft services were exceptional, but you could tell the hardware was a bit dated. It would be absolutely perfect if that could be improved a little! 😍
Original textTranslated by Google
Response from Property: [Breakfast includes freshly pulled beef noodles and freshly ground coffee] Thank you for your thoughtful review! We are delighted that our attentive services (luggage handling, hot tea and towels, room surprises, check-out gift, etc.) made you feel warm and cared for. We have carefully noted your concerns about the aging facilities and will gradually optimize and upgrade them to strive for perfection. We look forward to your next visit!
Fenxihuaxue
Business Queen Room+Toto Bathroom
Stayed in Feb 2026
Couple
5 reviews
10/10
Outstanding
Posted on Mar 29, 2026
The hotel is conveniently located near Xinhui, making dining and entertainment easily accessible. Parking is a breeze with plenty of spaces available. The hotel also boasts a restaurant and entertainment club, and the front desk staff are incredibly warm and helpful. The rooms are well-equipped, and the various thoughtful touches make you feel right at home.
Original textTranslated by Google
Response from Property: [Breakfast includes freshly pulled beef noodles and freshly ground coffee] Thank you for your detailed and thoughtful review! We are delighted that you appreciate our convenient location, ample parking, and comprehensive facilities. We also appreciate your recognition of the front desk service and room details. Your comfort and home-like feeling are our top priorities. We look forward to your continued stay and wish you all the best!
Guest User
Standard Room - With View
Stayed in Feb 2026
Solo traveller
18 reviews
10/10
Outstanding
Posted on Mar 27, 2026
The hotel is really grand, and the staff are all incredibly warm and welcoming. The security guard even came running from a distance to help me with my luggage, which was a really touching gesture. The red date tea in the lobby is absolutely delicious – the cups are a bit small though, two cups aren't enough! The hotel is very quiet, and the room hygiene is excellent. There were thoughtful little gifts, and surprisingly, even a cucumber face mask, haha, so heartwarming! They also have a foot bath tub, which is fantastic! Highly recommended!
Original textTranslated by Google
Response from Property: [Breakfast includes freshly pulled beef noodles and freshly ground coffee] Dear Guest, We were deeply touched and warmed by your thoughtful review. Thank you so much for recognizing the elegant and comfortable environment of Huachen Hotel, and even more so for noticing the thoughtfulness of each member of our team: from the warm and attentive service staff to the security guard who proactively helped you with your luggage from afar. Their sincerity and initiative perfectly embody Huachen's commitment to hospitality. We know you enjoyed our heartwarming morning tea in the lobby and appreciated the clean and tidy rooms; we are even happier that you noticed and appreciated the small details we provided, such as cucumber face masks, foot baths, and thoughtful gifts. We simply want to make your journey more comfortable and reassuring through these unassuming yet sincere gestures. Your "highly recommended" is the best praise for Huachen. We look forward to welcoming you back to Zhangye Huachen International Hotel, where we will continue to provide hot tea, warmth, and attentive service, waiting for you to come home!
Guest User
Standard Room - With View
Stayed in Feb 2026
Family
32 reviews
10/10
Outstanding
Posted on Mar 15, 2026
Easy parking, and at check-in, the front desk offers hot towels and red date water – a nice touch! The room was clean and well-maintained. Even though it's an older hotel, the service is still excellent. Whenever I drive to Zhangye, Huachen is my top choice. This is my third stay, and the service remains consistently great.
Original textTranslated by Google
6/8
Response from Property: [Breakfast includes freshly pulled beef noodles and freshly ground coffee] Dear valued guest, thank you so much for choosing Zhangye Huachen International Hotel for the third time. We are honored and delighted to be your first choice when driving to Zhangye. We are pleased that you were satisfied with the hotel's parking, check-in service, hot towels and jujube water at the front desk, and the cleanliness of the rooms. Although we are an established hotel, we always strive to do our best in every detail and repay the trust of every loyal customer with sincere service. We look forward to your next visit. Huachen will always be your warm and comfortable home in Zhangye!
Beijingdaniuniu
Magical Family Suite + Children’s Decorative Toys
Stayed in Jan 2026
Family
20 reviews
10/10
Outstanding
Posted on Feb 26, 2026
The service here is exceptional! As soon as we arrived, we were greeted with hot towels and a warm jujube drink. When we returned from dinner, our room had already been prepared with cucumber facial masks, snacks, a small gift, and even a foot bath! The room itself was huge and spacious, spotlessly clean, and the service was incredibly warm. Even at check-out, they had a thoughtful gift of jujube slices for us. There are plenty of dining options nearby. This is definitely my top choice when visiting Zhangye!
Original textTranslated by Google
6/11
Response from Property: Dear Guest, thank you so much for your wonderful review! We were delighted to hear you describe your stay as "exquisite service." Every detail you mentioned—from the hot towel and jujube water in the lobby, to the cucumber face mask and foot bath in your room, and the thoughtful welcome gift upon departure—was designed to add warmth and surprise to your journey. Making every guest feel at home is our constant pursuit. Your satisfaction is our greatest affirmation and our driving force. We look forward to your next visit to Zhangye; we will still be here, ready to provide you with the same warmth and care, waiting for you to "come home"!
Guest User
Deluxe Triple Room With TOTO Bathroom And Floor-to-ceiling Windows
Stayed in Jan 2026
Family
3 reviews
10/10
Outstanding
Posted on Feb 26, 2026
I brought my mom and brother along, and we booked a triple room. When we arrived in the evening, they upgraded us to a family suite for free, and all three of us had a great rest. From the moment we parked, we felt the warmth of the hotel staff. The security guard jogged over to help us with our luggage and recommended places to eat authentic Zhangye cuisine that night. The lobby staff offered us hot towels and tea, and another staff member helped carry our luggage up to the room. We initially thought of grabbing a quick bite on the second floor, but found the restaurant didn't offer local specialties. The staff there were very kind and directed us to a nearby restaurant that did. The room was very clean and tidy, with everything we needed. Just look at the pictures! They even gave us small gifts. The hotel is also very friendly to travelers. Next to the elevator in the lobby, there's detailed information about every attraction in Zhangye, and the front desk has local travel guides and dining recommendations. Great stay, great food. I'll definitely stay here again next time I'm in Zhangye.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您帶着家人入住我們酒店,並寫下這麼真誠又温暖的好評。看到您和媽媽、弟弟都住得舒心、玩得開心,我們由衷地感到高興。很榮幸能為您免費升級家庭套房,讓一家人都能休息得更舒適;從停車時保安大叔主動幫忙拎行李、熱情推薦美食,到大堂為您送上熱毛巾與熱茶,再到客房的乾淨整潔、貼心小禮品,以及為您準備的張掖景點介紹和美食指南,這一切都是我們希望給遠道而來的您,一份踏實又温暖的照顧。也謝謝您的真誠建議,我們會繼續努力,把服務和細節做得更好。期待您下次再來張掖,依舊選擇我們這裏,就像回家一樣,我們一直都在!
Xiaobaomama👩
Standard Room - With View
Stayed in Jan 2026
Family
43 reviews
10/10
Outstanding
Posted on Feb 22, 2026
This was my third time staying here, and the service was incredibly thoughtful. We arrived quite late with a child, and the front desk kindly upgraded us to a family room for free.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您第三次選擇我們,這份信任真的特別珍貴!知道您帶孩子晚到,為您免費升級温馨家庭房,就是想讓您和寶貝住得更舒服、更安心。能一直用貼心服務迴應您的 repeated 選擇,是我們最大的榮幸。期待您第四次、更多次回家,祝您和家人旅途愉快、萬事順意!