To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.5
Cleanliness4.4
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All reviews(1181)
Positive reviews(1125)
Reviews with photos/video(298)
Convenient location(217)
Delicious breakfast(153)
Convenient parking(127)
Friendly front desk staff(80)
Easy to get around(77)
Large rooms(76)
Poor air conditioning(29)
Located in the city centre(20)
Negative reviews(56)
Star Finder
Business Double Room
Stayed in Dec 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Four star, Chinese style, suitable for a short stay for a solo traveller. While everything works, the age of the building and furniture is showing, and the breakfast could be more international.
Response from Property: Dear, thank you for your support and encouragement! We will continue to work hard and look forward to seeing you again! I wish you good health and all the best!
Shaik Abdullah Nawabjan
Business Double Room
Stayed in Jul 2024
Couples
8 review
4.2/5
Very Good
Posted on Aug 28, 2024
The room were comfortable and the staff very friendly. We found lots of of vegetarian options at breakfast buffet which was great.
Overall good place to stay for what you pay.
Response from Property: 敬的貴客您好,感謝您下榻鑽石酒店,雖然沒能的到您滿分的好評,但是還是感激您在百忙之中留下評論,我們將再接再勵,爭取下次能讓您滿意,期待您的再次入住,祝您生活愉快,天天開心!
BGuat
Business Twin Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Overall stay are satisfactory. Friendly staff and good location
Response from Property: 您的高度評價,您的滿意是對鑽石最大的鼓勵;很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情、真摯的為客人服務。將心比心,小夥伴們用愛心、誠心、細心、換您舒心、放心。期待您再次光臨,一直等你哦
dp travel
Business Double Room
Stayed in Jun 2024
Business travellers
29 review
4.0/5
Very Good
Posted on Jul 23, 2024
Friendly people, good location, but old hotel. Strange smells everywhere.
Response from Property: 敬的貴客您好,感謝您下榻鑽石酒店,雖然沒能的到您滿分的好評,但是還是感激您在百忙之中留下評論,我們將再接再勵,爭取下次能讓您滿意,期待您的再次入住,祝您生活愉快,天天開心!
Guest User
Family Room
Stayed in Feb 2024
Family
4 review
4.5/5
Great
Posted on Mar 26, 2024
Location is strategic in the city and within walking distance to Zhangzhou ancient town. We enjoy our stay here.
Response from Property: 尊敬的貴客您好,感謝您下榻鑽石酒店,雖然沒能得到您滿分的好評,但是還是感激您在百忙之中留下評論,我們將再接再勵,爭取下次能讓您滿意,期待您的再次入住,祝您生活愉快,天天開心!
Lee
Family Room
Stayed in Dec 2023
Family
18 review
5.0/5
Outstanding
Posted on Jan 19, 2024
Pleasant stay at the hotel. Great location & even though it looks relatively old, it’s quite well maintained & cleaned.
Response from Property: 尊敬的賓客:您好!感謝您對鑽石酒店的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸, 文字裏泛舟,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
Johny n Patrick
Business Room (2 beds)
Stayed in Oct 2023
Couples
10 review
4.0/5
Very Good
Posted on Dec 15, 2023
The location of Diamond Hotel is near the busy and lively Zhangzhou Ancient City in evening time.and close to some restaurants just across the street. The hotel staff at the reception were friendly and helpful when we needed the service of taxi upon checking out from the hotel. To our surprise,the breakfasts at the hotel were good with some extra food choices. The bedrooms were comfortable albeit not that modern.
Response from Property: 尊敬的貴客您好,感謝您對鑽石酒店的認可,雖然沒能的到您滿分的好評,但是還是感激您在百忙之中留下評論,我們將再接再勵,爭取下次得到您滿分的好評,期待您的再次入住,祝您生活愉快,天天開心!
Guest User
Business Room (2 beds)
Stayed in Sep 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Old but good. Decent place, very reasonable price. Traffic convenient.
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Diamond will be the warmest and unique one in your memories! Come back to Diamond often and wish you well!
Wolfgang
Business Queen Room
Stayed in Jun 2023
Business travellers
96 review
4.0/5
Very Good
Posted on Jul 6, 2023
A hotel that has come into the years, it’s ok for one night. Far away from 4 stars. The breakfast was ok
Response from Property: 親,謝謝您的支持和鼓勵!我們會一如既往的努力,期待着您的再次光臨!祝您身體健康,萬事如意!
Tan Lie Sing
Business Room (2 beds)
Stayed in Jul 2022
Solo travellers
28 review
4.7/5
Amazing
Posted on Aug 24, 2022
Its a great location, easy to find a local food nearby, even has some western food. Even tho, the building a bit of old. After all, great service from the staff to bring conveniences to their foreign guests in this pandemic situation can overcome those barriers.
Response from Property: 親,謝謝您的支持和鼓勵!我們會一如既往的努力,期待着您的再次光臨!祝您身體健康,萬事如意!
Guest User
Business Double Room
Stayed in Jun 2023
Couples
5 review
4.5/5
Great
Posted on Sep 5, 2023
Best location, very good service, like very much
Response from Property: 親,謝謝您的支持和鼓勵!我們會一如既往的努力,期待着您的再次光臨!祝您身體健康,萬事如意!
Guest User
Business Twin Room
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 16, 2025
The hotel service is very good, the front desk service is enthusiastic, the response speed is fast, and they are helpful. The room facilities are complete and convenient to use. The room is spacious. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for taking the time to give us a good review! Your satisfaction and support are our greatest motivation. We are committed to providing warm and professional service to every guest. Your positive feedback is very encouraging and motivates us to keep improving. We look forward to serving you again in the future and making your every experience full of surprises. Thank you again for your trust and support!
Anonymous User
Business Twin Room
Stayed in Feb 2025
Business travellers
238 review
3.0/5
Posted on Mar 16, 2025
The hotel is located near the ancient city. The hotel decoration is too old and needs to be upgraded. There is a peculiar smell in the corridor. The room is equipped with central air conditioning, which makes a serious noise and affects sleep. It is not very ideal.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your stay experience. We are very sorry for the problems you encountered during your stay. We will immediately conduct a thorough cleaning and inspection to ensure the air quality of the corridor and provide guests with a comfortable environment. Regarding the decoration and air conditioning issues you mentioned, we have fed back to the relevant departments for processing. Thank you for your comments. It is with your supervision and feedback that the hotel can make better adjustments and improvements. We look forward to your visit again and wish you a happy life!
Guest User
Business Twin Room
Stayed in Feb 2025
Couples
97 review
4.7/5
Amazing
Posted on Mar 13, 2025
An old four-star hotel, with a rich and delicious breakfast, large and comfortable rooms, a good location close to the ancient city, clean and tidy facilities, very convenient parking lot, and considerate service. The only downside is that my bed was uneven.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,很感謝您對我們早餐、房間、地理位置的的認可,我們將繼續做的更好,關於您提到的床墊問題,我們已經通知相關部門去檢查,並進行更換調整,期待您的再次到來,住您生活愉快!
Guest User
Family Room
Stayed in Feb 2025
Family
12 review
5.0/5
Outstanding
Posted on Mar 11, 2025
This hotel is located in a very good location on the edge of the ancient city, very close to the ancient city. The breakfast is rich and varied, the front desk lady is very enthusiastic and makes people feel very kind. This is a very cost-effective hotel, and I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,一打開電腦就看見您的點評,我們鑽石心裏真的是感動,因為理解,因為鼓勵,因為支持,我想我們會越來越好的,在漳州鑽石大酒店,當您走進大廳的那一刻開始,一抹微笑,一聲問候,似乎已經表達了鑽石酒店的熱情與貼心了,滿意衹是我們的起點,驚喜與感動才是我們一直要尋找的方向,追夢的路上,因為有您,漳州鑽石大酒店的明天還將會更好。