MoonMountainVilla

MoonMountainVilla Reviews

MoonMountainVilla

Dinghu Villa Villa No.43, Dinghu District, Zhaoqing, Guangdong, ChinaView Hotel Details
MoonMountainVilla
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MoonMountainVilla Guest Reviews

4.8/5
Excellent
395 review
Verified reviews
Location4.8
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(395)
Positive reviews(385)
Reviews with photos/video(180)
Classy environment(73)
Tasty food(51)
Well designed(47)
Close to scenic area(23)
(19)
Excellent afternoon tea(10)
Tasty restaurant(8)
Perfect for honeymoons(5)
Negative reviews(10)
Guest User
French-Style Vintage Romantic Room (Double Bed) (Bathtub, Balcony)
Stayed in Jul 2024
Booked for others
14 review
5.0/5
Outstanding
Posted on Aug 16, 2024
An extremely welcoming and helpful staff and pleasingly distinctive accommodation offering great comfort combine to make this hotel a truly delightful experience. Undoubtedly one of the best hotels in the area.
Response from Property: Dear guest, it's our pleasure to bring you a wonderful time on your trip. Butler style service is our service tenet. We hope you can feel friendly here, and we also hope that you can feel the warmth of home when you are in a foreign country.
Guest User
Guestroom - With View (Double Bed) (Bathtub, Balcony)
Stayed in Mar 2024
Couples
6 review
4.7/5
Amazing
Posted on Apr 28, 2024
Amazing service throughout our stay! Very happy we chose to stay here for the weekend, the staff couldn’t have done more for us and the food was delicious! Only thing was the pool wasn’t usable but with the current weather in China it is understandable. We will definitely visit again! Thank you for such great care of us during our stay ❤️
Response from Property: Dear guest, it's my pleasure to bring you a wonderful time on your trip. Butler style service is our service tenet. We hope you can feel friendly here, and we also hope that you can feel the warmth of home when you are in a foreign country. Unfortunately, due to the recent bad weather, you cannot swim. We look forward to your next visit and swimming to your heart's content. Next time you come, I will definitely prepare a Chinese style cigarette for you in advance. Wishing you a happy life!
Guest User
Roman Roland Double Bed Room With European Vacation Style, Superior Grey, French Balcony, Derucci Mattress
Stayed in Feb 2023
Solo travellers
27 review
5.0/5
Outstanding
Posted on Mar 26, 2023
I will cerrainly return. The staff were incredibly helpful, and went above and beyond their duty to help me when I left my purse with passport in a taxi and had no idea what to do to get it back. They checked cameras, contacted police and ultimately returned my things. Forever grateful. Also, the hotel is close to the entry of the mountain and it offers incredible chinese and western food as well as quiet, clean rooms. Thanks again for such a pleasant stay. M.West
6/10
Response from Property: First of all, thank you dear for visiting our hotel, it is our duty to help you, not enough to worry about [pleasant], every guest who arrives is our family, home at home, we will provide the best quality, warmest and most meticulous service, and when summer comes, we will see each other again Oh!首先感谢亲爱的您光临我们酒店,为您提供的帮助是我们工作职责,不足挂齿,每一位到来的宾客都是我们的家人,宾至如家,我们将提供最优质最温暖最无微不至的服务,等到夏天来临时,我们再相见哦!
Junyemingqu
Adler Twin Room With Spacious, Derucci Mattress, Minimalist Vacation Style
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The service is good. The butler will help you with your luggage as soon as you park the car. The supporting facilities are complete.
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Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay here. We look forward to having you come again to review our progress, and wish you a happy day!
Pandaicy
Guestroom (2 beds) (Balcony)
Stayed in Nov 2024
Family
19 review
5.0/5
Outstanding
Posted on Dec 10, 2024
A stay that exceeded expectations. I thought it might be an ordinary B&B. When I arrived, I found that the decoration was of a very high standard. The afternoon tea provided was also very delicious. However, the breakfast was a bit monotonous and the price was not cheap. I will consider it next time I go to Dinghu. Stay here and feel comfortable
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Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Vintage Room (Double Bed) (Terrace, Bathtub)
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 25, 2024
There are welcome fruits and milk, and free breakfast. The service is great! We also had dinner at the B&B, and the Western food tasted very good. Take a breath of the legendary negative ion air. If you like it, you will bring the elders in your family here in the future.
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Response from Property: Hello! Thank you for your visit, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. It is our unshirkable responsibility to have you. We are deeply honored by your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Guestroom - Double Occupancy
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The dinner we booked tasted good, and the afternoon tea was also delicious
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Response from Property: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! Best wishes!
Lishiqi
Adler Twin Room With Spacious, Derucci Mattress, Minimalist Vacation Style
Stayed in Nov 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The hotel is located halfway up the mountain, with a beautiful appearance and gorgeous interiors. The service is warm and thoughtful, and the facilities are complete and good. The hotel is located a few hundred meters outside the gate of Dinghu Mountain. It is very convenient to enter the scenic spot right out of the door.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Anonymous User
Guestroom - Double Occupancy
Stayed in Nov 2024
Couples
6 review
4.7/5
Amazing
Posted on Dec 13, 2024
Food and accommodation are okay, but it’s best to add a rack or hook for changing clothes in the bathroom and bathroom 🙂
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition of us, and thank you even more for your suggestions. Every requirement of our guests is what we sincerely strive for. We will definitely work harder to create a five-star standard and look forward to next time. When traveling, we can create more perfect services for you, wish you well!
Guest User
Vintage Room (Double Bed) (Terrace, Bathtub)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 15, 2024
It is very close to Dinghushan Mountain, with convenient transportation. The homestay is European-style, the room is beautifully decorated, fully equipped, and the service is thoughtful and enthusiastic. It is a very satisfactory experience.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of us. Satisfaction has only a starting point but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Wushenshousiyangyuan
Southeast Asian-Style Suite - with View (Roundbed) (Bathtub, balcony)
Stayed in Apr 2024
Couples
13 review
5.0/5
Outstanding
Posted on May 5, 2024
Mid-Levels Leisure Afternoon Tea for Two: The pastries were especially soft and delicious. It was a pity that we couldn't swim in the pool because it was raining. The room was nice, the bedding was comfortable, and there was mountain spring drinking water in the room, which was sweeter than mineral water. The breakfast porridge was delicious, and I will try the branch in other places next time.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your 5-point praise. We are sorry that you were unable to experience the swimming pool due to the recent bad weather and low temperature. We hope that you can swim to your heart's content next time, wear our little dresses, and take beautiful photos by the pool. We will continue to work hard to improve and update, and provide different personalized services for each guest. Welcome to come home often! I wish you a happy life!
Cai2015
French-Style Pink Room (Double bed) (Balcony) (Females only)
Stayed in Apr 2024
Family
28 review
5.0/5
Outstanding
Posted on May 4, 2024
I have brushed it twice, and the ceiling of the homestay I have stayed in. Environment: At the foot of Dinghu Mountain, on the side of the mountain, the air is very good, and it is at the innermost part of the community, very quiet. Walking out of the community is the road to Dinghu Mountain, and the road is busy. So it is a quiet place in the bustle. The design of each room is different and has its own characteristics. Hygiene: The room facilities are very clean, and the dining utensils and public toilets are also very clean. Facilities: The configuration of a five-star hotel, everything you should have. Service: The housekeeper is very attentive, and has a strong sense of proactive service and can pay attention to details. It can meet my requirements for a hard bed, and people with lumbar disc herniation can stay at ease. Catering: I can live here partly because it is clean, and the other part is that the catering products can satisfy my taste buds, and the Cantonese cuisine is not ordinary. The breakfast is large, with local specialties of zongzi. It would be better if there were zongzi of different flavors.
Original TextTranslated by Google
Response from Property: Dear customer, hello! I am very honored to receive your praise that we are the ceiling of the homestay industry. Providing personalized service to every guest is our purpose. We absolutely guarantee that the Chinese food is purchased on the same day to ensure freshness. In addition to Chinese food, there are also exquisite performances of Western chefs every day. Your suggestion is very good. We will make our breakfast products more diversified in the future to meet the different needs of different customers. Come home often to visit! Best wishes!
Guest User
French-Style Pink Room (Double bed) (Balcony) (Females only)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The service attitude is very good, very enthusiastic, and they are very enthusiastic to help with the luggage🧳 The environment and hygiene are also good, the breakfast portion is quite large, and the meals are distributed according to the number of people, even a 3-year-old child will have one.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. We will always stand in this city, waiting for your arrival! See you later! Wish: Always smile ^_^! I hope the baby grows up quickly!
Waner66
Calvino Family Suite With Native American Cave Style, Derucci Mattress, Spacious Family Interaction Area
Stayed in Apr 2024
Family
19 review
4.0/5
Very Good
Posted on May 5, 2024
The B&B is relatively close to Dinghu Lake, and it takes a few minutes to walk to the entrance of the scenic spot, but the surrounding environment is average, there are not many parking spaces, and it is a bit troublesome to park during holidays. The facilities are not as good as the pictures. The room type we booked has a very small room and the other twin room is larger. The hotel's food and service are OK, but the room price is a bit biased and not worth the price. If you want to go to Dinghu Lake during holidays, it is recommended to arrive at the scenic spot before 8 am
Original TextTranslated by Google
Response from Property: Dear customer, first of all, thank you very much for your affirmation of our service and restaurant products. Due to the recent long-term rainfall in Dinghushan, the surrounding environment has been somewhat affected, and the traffic volume has increased dramatically during holidays, but our store can still guarantee the parking space needs of customers. Our store has butler service, a large swimming pool garden, a dress experience, a book bar, a chess and card room, an outdoor KTV, and is a president-level unit. We have always been adhering to personalized service, but there is no best homestay, only better. We will continue to work hard to continuously improve the quality of service and further improve our facilities and equipment. I look forward to your next experience being more perfect! I wish you a happy life!
Guest User
Suite (2 beds) (Bathtub)
Stayed in Apr 2024
Family
1 review
1.7/5
Posted on May 3, 2024
To be honest, if it weren't for the good attitude of the B&B staff, I really might not want to give it even one star. As soon as I entered the room, there was a strong musty smell, and there were various signs of mold in the room. The room facilities were also very simple, and the swimming pool was basically a decoration. There were no play facilities for children. It was completely inconsistent with the room rate of fourteen thousand yuan, and I was quite disappointed.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay at Banshan Lanyue. We apologize for not being able to meet your needs due to our inadequate coordination. Our company's senior management attaches great importance to your suggestions and has made a series of improvement plans. We will renovate and repair the rooms. We look forward to you and your family coming to our store again in your spare time, and hope to bring you a different stay experience. I wish you a happy life, and the little princess will become more and more beautiful!