Vienna 3 Best Hotel (Zhaoqingshi Dinghushanzhan) Reviews
Vienna 3 Best Hotel (Zhaoqingshi Dinghushanzhan)
Beside Zhengda Chemical Machinery Equipment Co., Ltd., Zone 16, Chuangye Road East, Guangli Subdistrict, Dinghu District, Zhaoqing, Guangdong, ChinaView hotel details
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Guest Reviews of Vienna 3 Best Hotel (Zhaoqingshi Dinghushanzhan)
9.3/10
Very Good
543 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(543)
Positive reviews(527)
Reviews with photos/video(85)
Quiet & comfortable(36)
Classy environment(35)
Friendly front desk staff(26)
Perfect for business trips(17)
Convenient parking(14)
Well decorated(12)
Tasty food(10)
Close to train station(8)
Negative reviews(16)
Helena Alwaylate
Deluxe Suite
Stayed in Jun 2025
Travelling with friends
14 review
10/10
Outstanding
Posted on Jul 22, 2025
Good service 😊😊😊😊
Response from Property: 尊敬的客人,非常感謝您對我們酒店服務的認可與好評!能讓您感受到 “服務很好”,是我們所有工作人員最開心的事。從您到店時的接待引導,到入住期間的需求響應,再到離店時的送別,每一個服務環節我們都希望做到細緻又暖心 —— 無論是前台夥伴耐心解答問題,客房阿姨及時處理需求,還是其他崗位同事主動提供幫助,大家都在努力把 “讓客人住得舒心” 落實到行動裏。期待下次還能在酒店見到您!無論您是再次出行辦事,還是來探索城市,我們都已經悄悄準備好更貼心的服務,等着為您創造更愉快的入住體驗~期待下次還能在酒店見到您!無論您是再次出行辦事,還是來探索城市,我們都已經悄悄準備好更貼心的服務,等着為您創造更愉快的入住體驗~期待下次還能在酒店見到您!無論您是再次出行辦事,還是來探索城市,我們都已經悄悄準備好更貼心的服務,等着為您創造更愉快的入住體驗~
Silica
Stayed in Mar 2023
Family
2 review
10/10
Outstanding
Posted on May 1, 2023
Service Wrong
Response from Property: 尊敬的賓客: 您好! 非常感謝您入住本店, 我們所做的不足,請您諒解,您的滿意和肯定,是我們的奮鬥目標, 我們真的是非常的期待您的再次光臨,我們會繼續努力時刻準備着您隨時回來。
LuStAr
Superior Queen Room
Stayed in Oct 2025
Travelling with friends
6 review
10/10
Outstanding
Posted on Nov 3, 2025
The water pressure in the shower is excellent, hot water arrives in 0 seconds. A water recirculation device should be installed.
The bedding is of very high quality.
There are charging stations for electric scooters, but there should be a charge for that.
There are washing machines, which is perfect for motorcycle touring or tourists visiting Dinghu Mountain.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for taking the time to share your stay experience. Your insightful observations and positive feedback have warmed and encouraged our team! Your praise of "excellent water pressure and instant hot water" is precisely what we were looking for when we installed the hot water recirculation system to enhance your comfort – so that every guest can enjoy a comfortable shower immediately after a long journey without waiting. The stable and powerful water pressure has been repeatedly tested and adjusted, and we are very happy to have received your approval.
Tigertu
Deluxe Twin Room (DEAR JANE Concert Reception Hotel)
Stayed in Jul 2025
Couple
32 review
9.7/10
Amazing
Posted on Aug 24, 2025
It should be rated perfect. From the initial phone call before our trip, every interaction with the receptionist was pleasant. She also diligently and politely resolved all our needs and issues. The room size, facilities, and breakfast were all excellent value for money. There was only one thing I couldn't understand: a small lattice in the room could never be sealed off, nor was it allowed to be. This caused two problems: 1. Noise from the city was disturbing the peace; 2. The air conditioning was slightly less effective in the summer, or at least consumed more electricity.
This is the first time I've encountered such a renovation; I won't comment on it, as I don't know the reason. As a customer, it affected my sleep.
I sincerely suggest that the hotel completely resolve this issue (I dare say this because I've never encountered such a situation in any other hotel). Otherwise, all the other good aspects will be negated by this one problem.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay and taking the time to share your feedback! We are delighted to learn that you had a very pleasant experience with the front desk and were satisfied with the breakfast facilities and other aspects – professional and warm service is exactly what we strive for. Regarding the window sealing issue you mentioned, we immediately contacted the engineering department to check and repair it. Your positive feedback and suggestions are our greatest motivation, and we will continue to work hard to provide you and other guests with an even better service experience. We look forward to your next visit and wish you a pleasant stay!
Response from Property: 尊敬的賓客,看到您對我們位置、房間、服務的認可,我們全體員工都備受鼓舞。整潔舒適的房間和高效貼心的服務更是我們一直堅守的標準。我們深知商務出差和短途出行的賓客對住宿品質的要求,很榮幸能為您提供滿意的入住體驗。期待您下次出行時,再次選擇我們酒店,祝您生活愉快,萬事順遂!
Response from Property: 尊敬的賓客,非常感謝您選擇維也納3好酒店,更感謝您花時間分享如此細緻的入住體驗,每一條反饋都讓我們清晰看到服務中的亮點與不足!您指出的問題我們更要誠懇致歉:房間異味、地毯清潔不到位,我們已安排保潔團隊全面排查通風系統,對易積味區域進行深度除味,並增加地毯吸塵和深度清潔的頻次;沒有咖啡機、燈無總開關的問題,我們已反饋。關於您覺得附近吃飯不便的問題,其實前台有整理好的周邊餐飲外賣清單。您的細緻讓我們有了改進的明確方向,期待能有機會再次接待您,用更完善的服務彌補此次的遺憾。祝您後續行程一切順利!
Response from Property: 親愛的賓客,看到您的滿分好評,我們真的太開心啦!感謝您對我們性價比、近高鐵站的地理位置、前台服務及衞生情況的認可~ 前台小姐姐們收到您的表揚都會幹勁滿滿,我們也會繼續把乾淨舒適的入住環境和貼心的服務堅持下去。隨時等候您的再次光臨,祝您旅途愉快,日日順心!