Future Hotel

The hotel is particularly eye-catching, just on the side of the road There are many restaurants around, and the transportation is convenient The family suite is especially suitable for families with two children The best thing about this suite is the double bathroom Two rooms with sliding partition Equipped with microwave and small refrigerator Very suitable for families with children The closing time of the hotel swimming pool is a bit early, it closes at nine o'clock The gym is not in the same building as the hotel Hygiene: very good, the bathtub can be used directly Environment: the surrounding area is more prosperous Service: warm attitude Facilities: the decoration is very new

The family suite is very fragrant. Double bed ➕ double bed, reasonable design, there are two bathrooms in the inner and outer rooms, and a connected closeable cloakroom, forming a good circulation line. The parent-child decorations and toys in the room make the children so happy that they forget about the TV. I also like taking a bath in the bathtub on a hot day. The room is cleaned in a timely manner, the service is active and enthusiastic, the sound insulation is good inside and outside, the air conditioning is comfortable, and the facilities are complete. Except that the water in the washbasin needs to be dredged again, the others are close to full marks. PS: Jiejia Henan cuisine opposite the hotel is also delicious, just a 5-minute walk away.

Let’s talk about the hotel service first. The waiter from far away looks at you as she walks towards you with no expression on her face. It’s time to chat. Until you ask for her, she will say hello to you, otherwise she will ignore you. This feeling is very unpleasant. Okay, I won’t tell you how to connect to the hotel’s internet when you check in. You have to check in and ask for everything before I tell you. Also, the hotel’s shower gel and shampoo are two-in-one, and I also buy the conditioner. I asked over the phone and found out that I would send it to you if you needed conditioner. The room was too hot. I had to adjust the temperature. The temperature control in the room was just a decoration. It didn’t work no matter how I adjusted it. I opened the window and the window couldn’t be controlled. I slept for two nights. It's so hot and noisy. I went to have breakfast at 8:40. There were just a few hot dishes and an empty plate. No new dishes were added. The bread was also hard and really unpalatable. In Zhengzhou, breakfast is just noodles. It’s a mess, there’s no noodles or anything like that. People eating breakfast next to me said it tastes terrible. I’ll never come to this hotel again.

After staying here for a few days, my body has broken out in hives. Do you want to clean the bed quickly? Spending a few dozen more is nowhere near the Hilton next door.

Breakfast was average, not as high as expected

[Complaint Object] Room service staff of Zhengzhou Future Hotel [Complaint Issue] Bad attitude and failure to handle hotel complaints [Request for Complaint] The hotel's air-conditioning facilities are obviously aging. Please ask internal staff to carry out maintenance and evaluation. The abnormal noise after 7 o'clock in the morning affects the guests' sleep. When I called the internal phone to complain, the service staff's response was extremely bad. I hope that in the future, the hotel will pay more attention to the hotel room service staff and their Maintenance staff’s attitude is subject to internal punishment and criticism within the hotel [Result of Complaint] The lobby manager persuaded the room changer and his attitude changed. Due to work reasons, he was about to check out at 12 o'clock but was not changed.

房間非常好，地理位置很好。前台小趙，小何服務態度很好，很誠肯。