InterContinental Zhengzhou Reviews

Hotel is located in the old town. But it’s newly opened. Only downside is the traffic in and out. The team is great all very helpful, specially the manager and lunge staff.

nice environment

Henhao

The hotel facilities are very complete, and the service is very thoughtful. I would like to praise the front desk receptionist Bingbing for her thoughtful and meticulous service. The waiter Wang Menghe also handled the check-in very carefully and upgraded my breakfast. I am very happy. The location of the hotel is very good and it is very convenient to go anywhere. The room is also very clean and quiet. The stay experience is very good.

Typical international five-star standard, no flaws, downstairs is the City of David and the Erqi Tower. The room design and decoration are first-class, the bedding is very comfortable, and there are various pillows to choose from. The breakfast is also very rich and high-quality, and the quality of the breakfast can be seen from the vegetable salad. Freshly squeezed juices of various flavors. The desserts are great, and Henan local specialty breakfasts are all available. The service of each department is also very good, whether it is the front desk, lobby manager, restaurant, etc.

The hygiene is good, the check-in experience is good, the waiter is very professional, and everything is provided. There are not many people in the pool and gym. The first mini bar: quite rich, more than other five-star hotels

The room was upgraded to a premium room. It was very clean. The service was great. The breakfast was rich. The only thing I was not satisfied with was that the hair dryer was not very useful. Special thanks to Wendy in the executive lounge for letting us enjoy a great afternoon tea and giving us two drink coupons. Overall, I was very happy and satisfied with my stay. I will come again next time.

Exclusive for ladies - Royal Ginza 10-minute hand care and 30-minute eye care each: Very common things are used by merchants to increase orders and expand customers. I feel that they will not do it well, so I didn't make an appointment for the service. Service: Room needs can be arranged immediately, timely response, good service Facilities: There is a heated swimming pool. The lobby bar is a bit too small and the atmosphere is insufficient. The executive lounge is not open. I saw ****************** at the lobby elevator at 11 o'clock in the evening, but no staff came to drive people away, which made me feel that the hotel's grade was lowered. Breakfast is in the buffet area on the seventh floor. The quality is good, fresh, and the variety is complete. The special cold dishes and freshly squeezed cucumber juice are good. Snacks and drinks in the room are included in the price. David City is downstairs. It is convenient to watch movies and eat. Overall, the price-performance ratio and service are good. When I left, I was given a special instant spicy soup. Very considerate staff 👍 The water temperature of the bathtub 🛁 is also enough. I can continue to live here next time I come to Zhengzhou.

Facilities: The room has been upgraded, which is quite satisfactory. The room facilities are also of five-star hotel standards, and the room is fully equipped with supplies. During the stay, I also used the hotel's gym and swimming pool, which are still very good. The equipment and environment are very clean. The key is that there are very few people. Those who like sports must experience it. Hygiene: There is nothing to complain about. Environment: The overall design and decoration of the hotel are also in the style I like, which is modern and simple. Service: The service is the most satisfactory part of this InterContinental. From the welcoming guests in the lobby on the first floor of the hotel, actively opening the car door to take the luggage and guiding them, to the service process at the check-in front desk, and finally giving cultural and creative gifts when leaving, there is nothing to complain about the service.

Facilities: Complete facilities, newly renovated, new items Hygiene: The room is very clean Environment: The hotel is in a shopping mall, which is convenient for shopping, but it is a bit troublesome to change elevators twice after check-in Service: The service staff is warm, thoughtful and attentive, and also gave a local specialty

If you come to Zhengzhou to watch Wang Sulong's concert and choose to stay at InterContinental Hotel, you must believe in the strength of these old hotel management groups. The hotel's location, decoration, facilities, environment, hygiene and service are absolutely first-class and worthwhile. The room is about 60 square meters, bright and comfortable, clean and tidy. The People's Park outside the window is beautiful, and David City downstairs is very convenient for dining and shopping. As the first choice in Zhengzhou, you can't go wrong.

Located in the Erqi business district of Zhengzhou's core business district, this hotel truly realizes the dream of a vacation in the city. A few minutes' walk will take you to the lush parks around you, where you can enjoy the tranquility of nature. Half of the view outside the hotel's window is fresh green garden scenery, and half is the prosperity of the city, perfectly blending the beauty of nature with the vitality of the city. When you enter the guest room, the first thing you feel is warmth and comfort. Every design reflects the unique aesthetic concept of the Central Plains region, creating a quiet and elegant living environment. The guest rooms are equipped with advanced home induction intelligent systems, high-end Bluetooth audio equipment and Dyson hair dryers, as well as independent bathtubs and spacious washrooms. Each facility is designed to enhance the comfort and convenience of living. This hotel is undoubtedly an ideal choice for business travelers and fashion life enthusiasts, and can perfectly meet all your expectations for quality life. Special thanks to BeyI and Sisi, as well as the beautiful women who helped me check in, for providing me with various solutions in my anxiety about flight delays.

The overall hardware facilities of the new hotel are OK, but I was surprised that there is no electric toilet. Mainly talking about the service awareness, after getting off the car, the porter will come to help carry the luggage and send it to the elevator entrance (I don't quite understand why it is not sent to the lobby). The service staff encountered in various places in the hotel did not take the initiative to greet the guests, which is the worst among hotels of the same level. The breakfast ends a little early, it should be 10:30, which is more reasonable, and no one tells the guests in advance how long it will take to collect the meals before the meals are collected, so please pick up the meals as soon as possible. After sitting down for breakfast, no one came to ask if they wanted coffee or tea. The waiter saw the guests sitting down and turned a blind eye to them and had no service at all! The quality of a five-star hotel is not only reflected in the hardware facilities, but mainly in the service awareness and attitude. If these basics cannot be achieved, it means that the management team needs more training, otherwise the poor experience will directly affect the brand image.

No one led the way to the lobby from the entrance. I walked around before I knew where the elevator was. It was my first time staying at an InterContinental hotel and I was not upgraded. The order was split into two days. Ctrip's Gold Diamond privileges did not include room upgrades and breakfast for two nights, and I had to pay separately. They called it an upgrade to a new floor. Did you see the residential building downstairs? The room decoration smelled bad. The screen projection network was time-difference. There are five-star hotels in Zhengzhou that cost 500 to 600 yuan. This hotel is twice the price of other hotels of the same type. It doesn't even have an electric toilet. The hair dryer is a mess. The curtains can't even be closed tightly. I don't know how the design is so transparent. If there are no new hotels opening, I'd better stay at Le Meridien.