Zhengzhou East High-speed Railway Station Yueji Hotel Reviews
Zhengzhou East High-speed Railway Station Yueji Hotel
Block No.1, Greenland Yuansheng international building C, Jinshui east road No. 49, Jinshui District, Zhengzhou, Henan Province, China, Jinshui District, Zhengzhou, Henan, ChinaView Hotel Details
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Zhengzhou East High-speed Railway Station Yueji Hotel Guest Reviews
4.8/5
Excellent
964 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(964)
Positive reviews(951)
Reviews with photos/video(229)
Easy to get around(115)
Friendly front desk staff(112)
Classy environment(107)
Well designed(79)
Close to metro(55)
Delicious breakfast(46)
Well decorated(44)
Perfect for business trips(36)
Negative reviews(13)
TECK MENG
Yue Ji Double Bed Room
Stayed in Oct 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The hotel located quite near to two MRT line 5 and line 1. Both Line are one station to Zhengzhou Highspeed railway East station. Beside that, in front of the hotel seen always have taxi. The breakfast seen ok have variety, however it doesn't serve coffee. The room are clean.
Response from Property: 尊敬的客人: 非常感謝你給予我們酒店的好評!你的滿意是我們不懈的追求。我們深知,衹有不斷努力才能贏得客人的長期信任和支持。因此,我們會持續關注每一個細節,用心為每一位賓客服務。希望下次你來的時候,能發現我們更多的驚喜和進步。 祝你旅途愉快,幸福安康!
LML and travel
Queen Room
Stayed in Sep 2024
Solo travellers
27 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Very spacious room and extremely clean. Conveniently situated next to Xindian 360 Plaza. Friendly front desk staff.
Response from Property: 小悦感謝您在百忙之中給我們這裏大的鼓勵與支持,讓我們倍感喜悦,同時更加堅定了要用心做極致服務,為每一位客人帶來最棒的入住感受,會不斷去提高自己的工作技能,給您以最快的速度辦理入住和退房手續,看您這麼喜愛,記得還要“see you again”哦~
Guest User
Sunshine Queen Room
Stayed in Apr 2024
Solo travellers
3 review
3.7/5
Posted on May 19, 2024
I came to Zhengzhou to watch a concert, and because I had to go back early the next morning, I specifically chose a hotel near Zhengzhou East Station. After looking at several hotels, I felt that Yueji could come and stay here. Let’s talk about the advantages first: 1. The transportation is convenient. Get off at East Station and take the Outer Ring Line of Metro Line 5. It’s just one stop away. Come out of Exit B of Jinshui East Road and walk straight for 100 meters and turn left. Then I came to see the concert. It is also very close to Exit D of Dongfeng South Road Station of Line 1. I can directly take Line 1 and transfer to Line 14 to get to the Olympic Sports Center; 2. The hotel is new and the decoration style is good. of;
Next, let me talk about the shortcomings: 1. I arrived at the hotel at 17:00 that day and found that there were only 2 small towels in the room as shown in the picture, and no large bath towels. I rinsed briefly and went out, telling the front desk about it. The front desk asked the cleaning lady to take a look and put it in the room for me if it wasn't there. I said yes. As a result, I returned to the hotel at around 23:00 in the evening, and there were still only two small towels in the room... I was speechless and tired, and I didn’t have the heart to make phone calls; 2. I lay on the bed for a while, and my hands were bitten twice. A bag. I was looking for mosquito repellent liquid and the like, but found that there was none in the room.
Above, I didn't have time to eat breakfast. I hope your hotel can improve the service details. I'm still willing to stay there again!
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Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the subtleties, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.
Guest User
Queen Room
Stayed in Apr 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on May 13, 2024
Facilities: Very good
Hygiene: Very clean and hygienic
Environment: Very good
Service: Excellent
Excellent location, right outside the subway station, great design, excellent service
Original TextTranslated by Google
Response from Property: Smile is the vision of happiness; smile is the interpretation of optimism; smile relieves the stress of the soul; smile is the yearning for life. Thank you very much for your support. We are very happy to receive your affirmation. We wish you a happy life and look forward to your stay again.
Datingshiyamosi
Sunshine Queen Room
Stayed in Apr 2024
Business travellers
27 review
4.6/5
Great
Posted on May 13, 2024
The hotel service is generally satisfactory. It is very convenient to help collect express and do laundry. It is generally good. There are fresh fruits every day. The front desk also upgraded the room type for free. It's just that the construction downstairs is a bit noisy.
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Response from Property: Thank you for giving us pertinent suggestions in your busy schedule. Xiaoyue will seriously consider your opinions and suggestions, and follow up and make improvements in a timely manner. Just like you said, the hotel is the home of everyone on the road, and the safe haven of everyone on the road. Xiaoyue Hotel strives to create a service experience that makes customers feel at home. We just hope to create a five-point service experience, not just the score. However, if Xiaoyue does a good job, we also hope to get everyone's affirmation and praise~ I hope you will choose Xiaoyue again. We will work tirelessly to make you feel more and more like home here~
Guest User
Queen Room
Stayed in Apr 2024
Solo travellers
19 review
5.0/5
Outstanding
Posted on May 9, 2024
This hotel is very simple and elegant, with a very practical design. Although it is expensive, it feels very good. It is just as its name suggests, pleasing to the eye and very beautiful.
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Response from Property: Following the veins of time, binding our fate, we move forward all the way. Even if time will disperse and time will grow old, I will write "eternal" on the title page of our meeting. Thank you for choosing Xiaoyuejia! Looking forward to your visit again!
Guest User
Sunshine Queen Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The room is clean, close to the subway station, convenient transportation, and it feels good to be in the rain. The toothpaste is a little difficult to use, the small one from Zhonghua, but overall it's pretty good
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Response from Property: Oh yeah! Here comes another good review, awesome! Listening to your praise, Xiaoyue feels so happy, and is making continuous progress towards 100 points. Xiaoyue and you wish to have years to look back on, and grow old together with deep affection.
Fanfanzhibei1111
Yue Ji Twin Room
Stayed in Apr 2024
Family
25 review
5.0/5
Outstanding
Posted on May 2, 2024
Very satisfied, a pleasant surprise! Transferring at Zhengzhou East, I originally thought I would just stay for one night, but my daughter asked me to change to Atour. I said I would just stay for one night because this subway is more convenient. It is one stop away from the subway exit of Zhengzhou East Line 5. The door on the first floor is not big but has a sense of design. The front desk on the second floor is also very simple and beautiful. The room is large, clean and comfortable. The hardware is well equipped, and the details are well done. Fruits were delivered in the evening, and souvenirs were delivered when I left in the morning. There are also free drinks in the small refrigerator. Although there are not many, they are all very delicious tea π and water-soluble C. My daughter said that she must give 5⭐ praise. I will stay at this hotel next time I go to Zhengzhou! The main reason is that the price is really too friendly😀
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6/9
Response from Property: Smile is the vision of happiness; smile is the interpretation of optimism; smile relieves the stress of the soul; smile is the yearning for life. Thank you very much for your support. We are very happy to receive your affirmation. We wish you a happy life and look forward to your stay again.
Guest User
Queen Room
Stayed in Mar 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The room is clean, tidy and comfortable, the bedding is very clean, especially the pillows, one of which is softer, and one of which is soft on one side, and cassia seeds on the other side (I guess), which is very suitable for some people who don't like soft pillows. It's really user-friendly! The service attitude is also very good 👍 I stayed for 1️⃣ night and was satisfied! I also stayed in other room types for the second night. The transportation is very convenient, the subway entrance is right next to it, and Line 5 is only 1 stop away from the high-speed rail station! The price-performance ratio is very high! I will stay here again next time!
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Response from Property: Because the little eagle sees the vast blue sky and soars high, free and proud; the petrel sees the huge waves and rides the wind and waves. In life, there is not only you and him, but also Xiaoyue, who will provide you with high-quality warm service at any time. Xiaoyue is looking forward to your stay again.
Guest User
Sunshine Queen Room
Stayed in Mar 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The hotel is clean, spacious and bright. Check-in was quick. The room was comfortable and good value for money. The hotel service was very good and enthusiastic. Basically, it responded to all requests. Parking was very convenient and most importantly, it was free. I was very satisfied with my stay.
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Response from Property: Youth is accompanied by dreams, like poetry, painting, song and music. Chasing the glimmer of dreams, even if there are thorns ahead, we still have to forge ahead and never give up! We have been working hard to provide high-quality, warm and cozy service to every guest.
Anonymous User
Sunshine Queen Room
Stayed in Mar 2024
Travel with friends
6 review
1.5/5
Posted on May 6, 2024
The hotel is very close to Zhengzhou East High-speed Railway Station, and there is a subway station within a 3-minute walk, making travel more convenient. What I am dissatisfied with the hotel is the sanitation and disinfection control of bedding and disposable items and the hotel's attitude in handling problems. I checked in on April 26 and checked out on May 3. I felt unwell on April 29 and went to Zhengzhou People's Hospital for treatment and was diagnosed. Urinary tract infection. During the negotiation with the hotel, I took the initiative to assume my own responsibility. In the end, the hotel's solution was for Manager Ye to personally advance my one-night room fee without any comment or action from the hotel. The hotel also arranged noisy construction from May 1st to 3rd. According to laws and regulations, only noise-free construction is allowed on holidays and weekends. I lay quietly in the hotel room and listened to the wonderful music of "chu tu tu tu tu", and I was in a very good mood. The hotel did not take any measures and told me that a construction notice had been published. I really can’t compliment the hotel’s management level. Are disposable items strictly subject to disinfection standards and are they stored in a closed loop? Law enforcement agencies should conduct strict inspections to ensure the health of passengers.
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Response from Property: Hello, the hotel has standard procedures for sanitation and disinfection of disposable items, as well as special test reports. For the infection caused by hotel supplies three days after your stay, after you informed the front desk, the hotel person in charge will also take you there. We will go to the hospital together for a check-up. After arriving at the hospital, you will not be allowed to accompany us to the hospital. Out of respect for you, the hotel manager will go back to the hotel first. After you returned to the hotel, the hotel also communicated with you immediately. You told us that the doctor did not specify the cause of the infection, but you asked the hotel to refund your full room fee and extend your stay until the 3rd for free. Out of sympathy and respect for you, the hotel will waive one night's room fee for you. Including the decoration of other units, we also informed you in advance and reminded you that you could check out or change rooms, but you refused. We deeply sympathize with your experience, thank you for choosing our hotel, and wish you a happy life!
Guest User
Yue Ji Family Room
Stayed in Mar 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Hygiene: Very good, white socks won't get dirty even if you step on the floor

Facilities: The curtains are very smart
Service: The service attitude is very good, there are small gifts, and the mouth is very sweet
Environment: The overall design is very beautiful and the interior is also very beautiful
Original TextTranslated by Google
Response from Property: After reading your feedback word by word, Xiaoyue was extremely happy, just like a long-awaited horse finally met a Bole who appreciated it! From your words, Xiaoyue can see that you and your family must be warm and thoughtful people. We have used the best things for your experience. Your and your family's feelings and satisfaction are the greatest affirmation for us! We will continue to work hard! See you next time~~
Guest User
Sunshine Queen Room
Stayed in Mar 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Apr 25, 2024
It was quite unexpected. I didn't expect that there is such a good and cost-effective hotel near Zhengzhou East Station. It's newly opened, the room is very new, the supplies are good, the cold cucumber for breakfast is especially delicious, it would be even better if there is milk. The beautiful ladies at the front desk are very nice, 👍🏻
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Response from Property: Thank you for your suggestions to Xiaoyue. Xiaoyue will strengthen the management of the restaurant and improve the quality of breakfast. I hope to bring you a perfect stay experience next time. Because of you, Xiaoyue is trying, changing, and growing... Time is short and the world is vast. Xiaoyue wants to accompany you through every mountain and river, every day and every night in the future.
Anonymous User
Queen Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The location is very good. The hotel address is: Weihua Building, Jinshui East Road, Jinshui District, Zhengzhou City, Henan Province.
Price-performance ratio: Very high price-performance ratio, highly recommended.
The facilities and equipment of Yueyi Hotel are very new and comfortable. The staff are very enthusiastic and polite. This is inseparable from the example set by the management:
When a male manager saw me carrying luggage in the elevator in the morning, he took the initiative to talk to me (the guest), pressed the elevator for the guest, directed the restaurant, helped carry things, and asked the guest to deposit the luggage at the bar first before going to eat. I like the manager's service awareness and enthusiasm. I personally don't like very professional managers, but this manager's intimacy makes me I feel comfortable. I'm back to my hometown in Henan. Comfort and kindness are more important (maybe the scene or customer group is different. When you meet business people staying in star-rated hotels, you may need to experience the Western-style service of professional managers). All employees put customers first, kind, polite, enthusiastic, service-minded, and the bar. Whether it was last night or this morning, the service at the hotel front desk was very good. I give everyone a thumbs up. The bedding in the room is very good, and all kinds of supplies are very good. The breakfast is also good, there is also spicy soup, and the environment is also very good. It can be seen that the design is very attentive, so it is very comfortable to live in. I will recommend it to my friends.
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6/9
Response from Property: I hope to have someone like you, like the refreshing wind in the mountains, like the warm light in the ancient city, from morning to night, from the mountains to the study, as long as it is you in the end, it's fine! Thank you for your comments, and look forward to meeting you again!
Fangyuzhi
Sunshine Queen Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel is close to the high-speed rail station, convenient for travel, the new hotel room is clean and tidy, the facilities are elegantly displayed, the staff service is very good, there is a telephone return visit, the room price is cost-effective, it is a very good choice, Shangda 👍👍👍
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6/7
Response from Property: Thank you for your encouragement and support in your busy schedule. We are very happy and determined to provide the best service to every guest. We will continue to improve our work skills and check you in and out as quickly as possible. Seeing that you like it so much, I will remember to "see you again"~