The Grand House

The Grand House Reviews

The Grand House

5F, Building B, Hongguang Xiehe Plaza, intersection of Zhongzhou Avenue and Minhang Road, Jinshui District, Zhengzhou, Henan, ChinaView Hotel Details
The Grand House
The Grand HouseThe Grand HouseThe Grand House
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1 night

The Grand House Guest Reviews

4.8/5
Excellent
2813 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(2813)
Positive reviews(2786)
Reviews with photos/video(575)
Friendly front desk staff(538)
Well designed(438)
Delicious breakfast(141)
Well decorated(126)
Nice bathtub(103)
Excellent afternoon tea(47)
Excellent room layout(43)
Perfect for honeymoons(25)
Negative reviews(27)
ClauEH
Executive Interior View King Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The hotel is located in a convenient area. Perfect to spend a few days as a couple. I fell in love with the hand soap they provide in the room. Maggie at front desk was more than helpful and even mailed us home the product really fast. They have a singer at night and the bar and restaurant are really comfy. The check in and out is easy. We are really happy with our time there, and we are coming back if we get the chance.
JTravelAcc
Executive Interior View King Room
Stayed in Oct 2024
Other
35 review
3.2/5
Posted on Oct 26, 2024
Some staff are nice while some need to learn to take care of customers.
Response from Property: Dear Guest,Thanks for choiceing The Grand House,your opinions we got it,and we also want you to coming our hotel to get a great experience again!
CHI CHUEN
Superior Executive Double Room
Stayed in Jun 2024
Business travellers
47 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The hotel location is good, convenient for transportation and food. Moreover, the hotel breakfast is great too.
Response from Property: Thank you for choosing us. We don't want to dwell on the hustle and bustle of time, and we don't want to count back the time spent. May you experience the feeling of being at home~
Clement雷梦
Executive Interior View King Room
Stayed in Mar 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Great hotel, very Instagram, very cosy and comfortable
Response from Property: Thank you, welcome to come again next time,The Grand House!
Guest User
Executive Interior View King Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 6, 2024
I have stayed in this hotel more than once, and I can feel the comfortable service every time I check in. It may be because the staff who come here often can recognize me. I didn’t have a good experience when I came here before because I was in a hurry on business trips. This time I brought my family to travel, and the experience was still very good. There is a western restaurant in the hotel. The children like the pasta in the restaurant very much. The breakfast is very rich, combining Chinese and Western. I will still choose here when I come to Zhengzhou in the future!
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Guest User
Executive Interior View King Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 6, 2024
I stayed here with my friends. The room was very cozy and the bed was big enough for two people. The view in the room was also very suitable for taking photos. The attitude of the service staff was very good and I was very satisfied. If I have the chance to come here, I will choose it again. The overall facilities of the hotel are very photogenic and the facilities are very new.
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Guest User
Executive Interior View King Room
Stayed in Nov 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The lobby environment is very good, the front desk is also very attentive, the room is spacious and bright, equipped with a bathtub, and comes with free drinks, which is worth the price. The restaurant environment is also very good, very suitable for young ladies to take pictures, very good photos, will come again🤗
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Zhegeshashouyoudianbutaileng
Executive Interior View King Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The hotel I chose for a meeting was beyond my expectations. This hotel is very close to the convention center, about 15 to 20 minutes' walk. The hotel facilities are well maintained, very novel and beautiful for taking photos. In the evening, I can drink and listen to music in the bar, which is very nice and can relax me after a whole day's fatigue. It will be my first choice for my next business trip!
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Guest User
Executive Interior View King Room
Stayed in Nov 2024
Other
5 review
5.0/5
Outstanding
Posted on Nov 6, 2024
I was very satisfied with my stay this time! Although the entrance is not big, I was shocked after entering the lobby. Everything in the hotel is very design-oriented. No wonder it ranks first on the design list online. The service staff is also very warm and friendly. The guest room has a great atmosphere. There is a large bathtub in the room, equipped with a bathtub bag and bath salts, which makes bathing convenient and comfortable. The bed should be two meters long, and the mattress is moderately soft and hard and very comfortable. The hotel is a flat hotel. The most important thing is that there is a bar in the hotel, and there are resident singers at night. The atmosphere is very good, which is perfect for people like me who like to get tipsy, haha, which adds a lot of color to my trip!
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Guest User
Superior Executive Double Room
Stayed in Nov 2024
Business travellers
10 review
5.0/5
Outstanding
Posted on Nov 2, 2024
I was very satisfied with the experience of staying at this hotel on this business trip. Every time I called the front desk, Tina quickly helped to deal with it in time. The service was efficient. It happened to be the Halloween event at the bar, and the atmosphere was full. You can order wine at the bar. Come again next time~
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Response from Property: Meeting the right you at the right time will only bring you surprises and touches. The hotel is a post station. Some people arrive in a hurry, and some people leave in a hurry. We hope that Little Elephant is the best choice for guests to take a break in the post station. We will provide thoughtful service and a comfortable environment, and will not let you down on your wonderful journey. Feeling!
Guest User
Executive Double Room
Stayed in Oct 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Oct 29, 2024
First time staying at this hotel. The hotel is in a great location, with convenient transportation, shopping and dining, and complete and comfortable facilities! The hotel's service attitude is very professional and friendly. I really feel at home. I would like to praise the front desk Liya for her good service! I carefully visited the hotel for comments after checking out. She was very kind. I will come again in the future. I was given a cocktail, which was also very delicious.
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Response from Property: Thank you for sharing your stay experience. We are very happy to see that you have spent a happy and wonderful time at Xiaoxiang! When you are away from home, eating well and sleeping well are the top priorities. Xiaoxiang has been creating a more relaxing and enjoyable stay space for guests, striving to make every guest feel comfortable and even "reluctant to leave" (*^__^*) Hehehe... In addition, we are always ready to serve you.
Guest User
Executive Double Room
Stayed in Oct 2024
Couples
13 review
5.0/5
Outstanding
Posted on Oct 31, 2024
A very good experience. I searched online for a long time and struggled for a long time. Parking is convenient and the environment is good. The room is very design-oriented and cocktails are provided every night. The front desk service is enthusiastic. Although the hotel has been open for some time, all the facilities are still very new. I will come again next time.
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Response from Property: Beautiful time, you will meet someone's eyes inadvertently, rafting in the words, I met you unexpectedly this time, thank you for this fate, the little elephant will cherish it even more, and look forward to meeting you next time!
Anonymous User
Executive Interior View King Room
Stayed in Oct 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel is in a prime location, only a few kilometers from Zhengzhou East Railway Station. It is very convenient to take a taxi or subway. The hotel design is unique and distinctive. There is a lounge bar and resident performances at night. It is very comfortable to order a cocktail and listen to songs by yourself or with friends. Jessi is very enthusiastic when meeting. It is a good hotel
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Response from Property: Thank you for your recognition of our little elephant. We are honored to meet the little elephant among thousands of hotels. Your comments are full of love for our little elephant. We are deeply grateful. For the little elephant, every comment of yours is the greatest support for it. We are very glad to have the little elephant participate in your journey. We sincerely hope that the little elephant will be present in every one of your journeys. We hope to give you the greatest warmth in your future journeys. Thank you for your love, which will be the biggest motivation for us to work harder to do better!
Biubiuxiansen
Executive Interior View King Room
Stayed in Oct 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Stayed for three nights in a row. The room was clean, modernly decorated, with a refrigerator and free drinks. The room was large and cost-effective. The service attitude was good, and a small robot delivered takeaway to the door. There is also a small bar in the lobby, which tasted good and had resident singers.
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Response from Property: After parting, we are both happy; we are lucky to receive such a good review!!! "Thank you very much for your good review. The friends of the Elephant are deeply moved. We believe that every encounter in life is not easy. We hope that every friend who comes to the Elephant House Bar Hotel can feel the warmth and comfort of neighbors. We know that your presence is like sunshine and rain. It is because of customers like you who can share your experience with us that we can improve ourselves more and move forward firmly. I wish you good work, all the best, and a good mood every day!
Guest User
Superior Executive Double Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The stay experience was great. Xiao Zhai's service was considerate and thoughtful. The facilities were complete and comfortable. The hotel's location was excellent, transportation was convenient, shopping and dining were very convenient, and it was an ideal choice for travel. The hotel's rooms were very spacious and bright, the facilities and equipment were new, the bar atmosphere was very good, tidy and clean, and comfortable and pleasant.
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Response from Property: At first glance, I know you are a careful and gentle person. You have exposed all the advantages of Little Elephant. Every member of Little Elephant is committed to providing a comfortable accommodation environment for every friend who comes to the store. It seems that we have done it. By the way, the design of Little Elephant is designed by Yang Bangsheng Hotel Design Group, which ranks fifth in the world. It retains the traditional design and adds new elements. The design style of one step and one view is liked by many friends. It seems that great minds think alike. I look forward to having Little Elephant accompany you in your future journey (#^.^#)