James Joyce Coffetel (Yong'an Square Store) Reviews

Free carpark , good breakfast, great coffee. Smiling staff.

I didn't sleep well last night. People with average sleep quality are strongly recommended to avoid lightning! The air outlet of the air conditioner continues to make a loud sound. The most bizarre thing is that the air conditioner will make a "beep" sound from time to time (every ten minutes or a few seconds), which makes it impossible to fall asleep! ! ! I stayed up until about three o'clock in the middle of the night and called the front desk. The solution given was to change rooms to the next door and pack all my luggage. After I moved there, I found that the situation was the same! Moreover, more than one person has reported the same problem in previous reviews, and the hotel room staff is also aware of it, but there has been no improvement! ! Moreover, after changing the room, two locks were broken and one was broken, the door could not be closed properly, and the landline phone could not be dialed to the front desk. Now I can contact the hotel phone number found on the agreement. The most dissatisfied person is "Cheng Wei" who does not know any position in the hotel. If he is the manager, it is no wonder that the problem has been going on for so long and there is no solution. Please don't harass me again! 👋 ps, I didn’t eat breakfast at the hotel, and the breakfast coupon was returned. What I am interested in is not just the hotel money for a day, but also your attitude in doing things!

Very poor experience. The glass is poorly insulated. The lights in the corridor in the room flicker all night.  Saying that the surgery is not good, there is nothing we can do For breakfast around 9 o'clock, only some fried noodles and steamed buns were left.

The overall environment and hygiene are quite satisfactory. However, the service attitude, service level, and emergency response ability of the front desk staff are really poor: 1. I came to check in at 2 o'clock in the afternoon and was told multiple times that I could not find the reservation information. I was busy checking in for 20-30 minutes for the first time and was given a small gift; 2. After checking in, the smell of smoke in the room was really too strong, and the same was true when changing rooms. I was told that the same room type was no longer available and I had to wait for more than half an hour. I coordinated to add money to upgrade the room type to no avail. Finally, the manager negotiated and transferred to a smaller room; 3. When I came back to the hotel in the evening, there were not enough parking spaces in the ground parking lot, so I searched around and parked in the basement. The parking space in the basement was almost locked by a floor lock. The waiter didn't have the key, so he could only park in the passage.

The twin room is an extra bed on top of the single bed, so it is very cramped and small. The equipment is also updated. The sound insulation effect is not good. You can hear the hawking sounds in the morning on the road, and you can hear people talking in the aisle clearly. The sink is too low and water will hit the floor when you wash your hands. There is no sofa or chair. Eat in bed. Highly not recommended, there are better options at this price.

I stayed there once and had a good experience, so I chose this hotel with my family this time, but I was so disappointed. I booked two rooms. Although one room was upgraded, they both smelled of smoke. The smell of smoke in one of them lasted all night. I asked the front desk that there were no non-smoking rooms, and the deodorization work was not done well. I asked for non-smoking rooms. If it smells bad, you need to call in advance. It is not recommended for families who are sensitive to cigarette smoke or families with children. There are small insects in both rooms. The water boiler is very dirty. The location is quite good and parking is convenient, but there are other places nearby at this price. better choice

The sound insulation is very poor. The old house is newly renovated. It was not opened in 2023.

I booked a special room, but I chose a 1.2-meter twin room. Why did 711 give us a big bed and say that I booked a double room? The room is not very big and very noisy.

So bad! The door couldn't be opened, so I asked him to help me change the door card, but then he left and everything went away. The environment is not good either, very noisy!

It’s really rubbish. The good reviews are all based on bad reviews. I can’t describe my feelings after staying here.

So-so, not great!

缺點：衛生不太好，房間床鋪枕頭一陣異味，還有小昆蟲，電視一開始看不到，房間沒有電話打落大堂，只好落大堂要求換房，服務員說無得換，只能搵人上房維修，隔音也不太好，晚上好嘈。 優點：位置方便，泊車方便，對面有食肆。

房間的裝修明亮大氣，看着非常舒服，而且這個價格訂的非常多實惠，早上有早餐吃，樓下有咖啡可以喝，而且前台小姐姐服務很熱情，酒店有洗衣房，很方便，附近還有小吃街，贊贊贊7

這次入住體驗非常棒！前台服務熱情周到，房間乾淨整潔，窗外景色宜人。酒店設施齊全，健身房和泳池都很新，早餐種類豐富。強烈推薦！