Vienna International Hotel Reviews

Response from Property: 尊敬的客人您好，非常感謝您對我們酒店的認可與厚愛，我們全體員工將以更好的服務期待您的下次光臨！

Response from Property: 感謝您的用心點評，祝您新春愉快，您提供的意見對我們很重要，酒店會用心改正的，期待您的下次光臨!!!

Response from Property: Dear guest, we apologize for adding a touch of regret to your perfect experience, but we also appreciate the issue you raised. We are currently working on improving our breakfast and the milk and coffee you mentioned will be available soon. We will actively transform and strive to win your recognition. We should come frequently! I will definitely not disappoint you next time!

Response from Property: Thank you very much for your stay and praise, and I am glad to bring you a wonderful time for your trip. Your praise has greatly encouraged the hotel, and it is also the driving force for our progress. We will continue to stay warm and strive to make every customer feel at home, and look forward to your coming again.

Response from Property: 一來上班就看到主人的五星好評，小維心裏樂開了花。感謝您喜歡小維！

Response from Property: Wow, your satisfaction makes Xiao Wei so excited! The surrounding environment is great, and there's even a big supermarket nearby. Your satisfaction is our motivation. The road ahead is long, and we hope Xiao Wei will accompany you on your future trips!

Response from Property: Thank you for your continued support of our hotel. We have carefully noted your concerns regarding the facilities. The hotel will continuously update its equipment to ensure guests enjoy a high-quality sleep and stay. If you are not satisfied with your room during your stay, please contact the front desk and we will arrange a more suitable room for you. We wish you a pleasant stay!

Response from Property: Thank you for your five-star review! We are honored to have provided you with a comfortable stay. All the staff at the hotel are dedicated to perfecting every detail, and we look forward to your next visit. We wish you happiness every day!

Response from Property: Thank you so much for your stay and praise! We were delighted to provide you with a perfect experience. Your compliments are a great encouragement and a driving force for our continuous improvement. We will continue to be enthusiastic and dedicated to ensuring a pleasant stay for every guest. We sincerely look forward to your next visit and wish you a happy life!

Response from Property: We are very sorry that your stay did not meet your expectations and caused you inconvenience. We sincerely apologize! We highly appreciate your insights regarding "scope" and "service philosophy" and have already forwarded them to management. The cost of a breakfast is limited, but the experience of our guests is priceless. Your criticism has served as a wake-up call for us. Thank you again for your honest feedback; it is crucial for us to improve our service quality. We look forward to the opportunity to serve you again and make up for this disappointment.

Response from Property: Dear customer, thank you so much for your positive review of the hotel. We are always committed to creating a warm and welcoming home for you. Your comfort and well-being are our highest priority, and we look forward to your next visit.

Response from Property: Thank you so much for your review and positive feedback! We are delighted to hear that you found the room clean, spacious, and the bed comfortable – all thanks to our ongoing commitment to providing a comfortable stay for our guests. Regarding your suggestion to install an automatic door at the main entrance, we take it very seriously. Indeed, improving the convenience of our hotel is one of our ongoing areas of improvement. We will forward your suggestion to the relevant department and consider incorporating this request into future renovation or upgrade plans. We hope you will continue to follow our improvements and look forward to providing you with an even more convenient and comfortable experience on your next stay. Thank you again for your valuable feedback and support!

Response from Property: Thank you so much for your wonderful review! We are incredibly pleased and proud to learn that your stay was so smooth and pleasant. The quick and efficient check-in process, as well as the comfort and cleanliness of the room, exceeded your expectations, which is exactly what we strive for. We were honored to hear that the front desk always responded quickly and resolved any issues you encountered. We understand that every guest's needs and feedback are valuable, therefore we are always committed to providing efficient and attentive service, ensuring that every guest feels valued and cared for. Your satisfaction and recognition are the greatest encouragement and affirmation for our work. We will continue to uphold our "customer-first" service philosophy, continuously improve our service quality, and strive to provide every guest with an even better and more considerate service experience. Thank you again for your valuable feedback. We look forward to providing you with excellent service again in the future, and we hope you will continue to support and follow us. We wish you a pleasant journey and all the best!

Response from Property: Dear Guest, Thank you for your support of our hotel. We look forward to welcoming you back for your business trips or leisure travels!