Guest Reviews of Zhongshan Xianghai Hotel (Tanzhou Superior City)
8.7/10
373 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.6
Service8.7
Cleanliness8.8
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All reviews(373)
Positive reviews(361)
Reviews with photos/video(67)
Awesome rooms(79)
Great value for money(18)
Convenient parking(18)
Classy environment(17)
Friendly front desk staff(14)
Would stay again(5)
Comfortable bed(5)
Perfect for business trips(4)
Negative reviews(12)
Anslui
Superior Double Room
Stayed in Dec 2025
Business traveller
44 reviews
6.0/10
Posted on Mar 4, 2026
Money for value, location is not good, but it is good for less than CNY 400
Response from Property: 尊敬的客人,感謝您的點評!很高興您認可我們的性價比。我們會持續優化服務與設施,也會積極關注您提到的位置問題,努力為您帶來更優質的體驗,期待您再次光臨!
Guest User
Superior Room (2 Beds)
Stayed in Jan 2025
Family
2 reviews
10/10
Outstanding
Posted on Feb 25, 2025
Very good service with clean and big room ! Will come again and share with my friend.
Response from Property: 非常感謝您選擇我們香海酒店入住,並分享了您的入住體驗。看到了您的點評, 真心的感動。很高興酒店能為您的出遊帶來了美好的時光。您的讚賞給與了我們很大的鼓舞,我們一定會努力做的更好,致力為每一位客人提優質服務及舒適的房間~歡迎您常回家看看!祝您生活愉快!
༄ཉི Alex~atingཉྀ༄
Superior Double Room
Stayed in Nov 2025
Couple
16 reviews
10/10
Outstanding
Posted on Dec 27, 2025
Haohao
Response from Property: 非常感謝您選擇我們香海酒店入住,並分享了您的入住體驗。看到了您的點評, 真心的感動。很高興酒店能為您的出遊帶來了美好的時光。您的讚賞給與了我們很大的鼓舞,我們一定會努力做的更好,致力為每一位客人提優質服務及舒適的房間~歡迎您常回家看看!祝您生活愉快!
Peter Shiu
Superior Double Room
Stayed in Jul 2023
Travelling with friends
12 reviews
10/10
Outstanding
Posted on Aug 28, 2023
very good👏🏻👏🏻👏🏻👏🏻
Response from Property: 非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Superior Room (2 Beds)
Stayed in Mar 2024
Solo traveller
6 reviews
10/10
Outstanding
Posted on Apr 19, 2024
The service provided by the front desk lady and brother is very good! It is also clean!
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Feilikesiya
Executive Room (2 Beds)
Stayed in Nov 2023
Family
24 reviews
8.0/10
Very good
Posted on Feb 18, 2024
We stayed on New Year's Day. The price was higher than usual. Overall, it was OK. We stayed for only one night. We really couldn't find a hotel. We will book a hotel in advance for the next holiday, otherwise we will be very passive.
Original textTranslated by Google
Response from Property: Dear guests, thank you for taking the time to give us your affirmation. Your satisfaction is our unremitting pursuit.
There are large shopping malls such as Superior City near the hotel. We look forward to your visit again and wish you and your family good health and happiness every day!
Guest User
Guestroom - Double Occupancy
Stayed in Nov 2023
Solo traveller
4 reviews
9.0/10
Great
Posted on Dec 21, 2023
The location is somewhat remote and not within the urban area. But it costs only $10 to get there via DiDi. The room is well managed and clean.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. The world has changed, but the warmth in memory remains unchanged. I hope Xianghai will be the eternal warmth in your memory! Welcome to come back often! Wish you well!
Guest User
Superior Double Room
Stayed in Jan 2024
Business traveller
3 reviews
10/10
Outstanding
Posted on Feb 20, 2024
Very satisfied 👍Great service attitude
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
吃貨到此一遊
Deluxe Queen Room
Stayed in Jan 2024
Couple
28 reviews
8.0/10
Very good
Posted on Mar 7, 2024
It's very clean and the room is big. The only drawback is that the location is not close to Superior City. However, there is a late-night snack stall downstairs of the hotel. It's not far to take a taxi to nearby landmarks. I will book again next time.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Ziqi(dandan)
Executive Suite
Stayed in Jan 2024
Business traveller
5 reviews
10/10
Outstanding
Posted on Feb 18, 2024
Recommended, very cost-effective, clean, good service attitude, a good choice for business trips and travel. There is a laundry room and a microwave. The hotel is very new and the facilities inside are very warm. I will choose it again next time I go on a business trip
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for falling in love at first sight with Xianghai Hotel! In the beautiful time, someone's eyes will be met inadvertently, and I will meet you unexpectedly this time while sailing in the words. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
Guest User
Deluxe Queen Room
Stayed in Jan 2024
Family
3 reviews
10/10
Outstanding
Posted on Mar 9, 2024
The hotel has a rich and delicious breakfast, the service is thoughtful and attentive, the room is neat and clean and very comfortable, and parking is convenient. It is highly recommended
Original textTranslated by Google
Response from Property: Dear guest, thank you for your encouragement and affirmation! What we pursue is to move customers. "When customers have difficulties and need help, the opportunity to move customers comes." The service brand of "family affection" has remained unchanged for 4 years. Because of your recognition and encouragement, we will pass it on to all employees. This is the greatest reward for us, and we will work harder! Looking forward to your visit again!
heshang999
Executive Double Room
Stayed in Jan 2024
Family
46 reviews
10/10
Outstanding
Posted on Feb 15, 2024
The price during the Spring Festival is very affordable. The breakfast is a little bit bad. I guess it's because the reception is too large.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Xianghai Hotel! Details determine success or failure! Countless details of service may not be extravagant, romantic, or touching, but they touch our hearts and ultimately satisfy our guests, which is the source of our greatest sense of achievement and happiness! We will work hard to improve our details of service, thank you for your tolerance and understanding! Welcome to come again next time! Wish you: Good luck!
Guest User
Deluxe Twin Room
Stayed in Sep 2023
Business traveller
1 reviews
10/10
Outstanding
Posted on Oct 27, 2023
Environment: Very good
Sanitation: Very good
Original textTranslated by Google
Response from Property: It is really exciting to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Xianghai Hotel is a young and energetic hotel. It shows the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Deluxe Twin Room
Stayed in Nov 2023
Travelling with friends
2 reviews
3.5/10
Posted on Jan 1, 2024
The soundproofing is very poor. You can clearly hear the footsteps and bangs outside at night. The air conditioner is very loud at night. There is only one charging socket at the head of the double bed. The water heater has very uneven water supply. There is no place to change clothes when taking a shower. The breakfast is even worse. Just eat outside.
Original textTranslated by Google
Response from Property: Dear guest, thank you for visiting Xianghai Hotel. We are sorry that we did not bring you a perfect stay experience. We will rectify the problem you raised immediately. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy day!
Guest User
Superior Double Room
Stayed in Nov 2023
Other
3 reviews
2.0/10
Posted on Dec 31, 2023
The late check-out urged me to leave as soon as possible. I really don't understand why they did that. We didn't get the breakfast coupons for the next day.
Original textTranslated by Google
Response from Property: Thank you very much for your stay and comments! Thank you for your comments. During your stay, the hotel was fully booked and there were many tourists. Please forgive us! The latest check-out time is 14:00. If you need to check out later, you can call the front desk. We will strengthen the improvement of the hotel service quality. Xianghai Hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. I hope you will have a brand new experience next time you visit! Looking forward to your visit again!