Putuo Mountain Luojia Xugu Collection Hotel Reviews

Good service and food, clean room, and a wonderful location!

This is my second stay. The location is quite good. It's very close to the pier and the beach. There is a hotel and convenience store opposite the hotel, which is very convenient. The hotel environment is not bad. The front desk and the cleaning lady are quite enthusiastic. However, I feel that the room space could be bigger. This time I brought my baby here. There are no baby fences and other equipment. You can prepare some. You can use them when you bring your baby here in the future. The pillow is too high. It is appropriate to change some medium pillows. Others are OK. I hope it will be well managed and get better and better.

The hotel has an elegant environment and clean rooms with new facilities. The front desk 017019 has warm service, the location is good and close to the pier, and it is very convenient to travel. Good reviews are unquestionable! ! !

The lobby is spacious and the courtyard environment is also very nice. It is very close to the pier and bus station, and it is convenient for travel. The 012 service at the front desk is very good. They gave good explanations and help for our questions, and the check-in experience was good. The breakfast is also very rich and tastes great. The meat and vegetarian options are specially marked for guests to choose. There is a street of restaurants and supermarkets next to the hotel, and the hotel also has a restaurant. It feels very convenient to stay here.

This is the worst review I have ever received on Ctrip. The rooms, which cost more than 1,000 yuan, are located on the ground floor. There is no light because they are blocked by the mountain (see picture) The room is very small, probably because it is on the first floor, so it doesn't match the description. We were two adults and one child and the room was extremely crowded. I suspect the front desk assigned the wrong room. I clearly booked the third most expensive room. The cover of the bedside lamp was broken and my hand was scratched (pictured) There are splinters on the wooden board at the head of the bed, which is very dangerous for children. All in all, this is the worst hotel I've stayed in Putuoshan for ten consecutive years.

1. This "hotel" had a painful experience of carrying a suitcase up 4-5 stairs of 3-5 steps to reach the "lobby" 😖 2. Booked 3 nights, but changed rooms 3 times. They said it was an "upgraded" room, but the bathroom had no door and was broken. The room phone was broken (couldn't contact the front desk with the room phone), and the TV was stuck. 3. The "hotel" has no sound insulation at all, and there were constant strange noises at around 6 o'clock in the morning

The bed was dirty and full of bugs, and the sanitary napkins and face towels used by the previous tenants were there. However, the service attitude was good. The hygiene was really bad, and the sanitary napkins had a very strong odor!

I have stayed in hotels many times and rarely write reviews, but I couldn't help myself and wrote one this time. This hotel really gave me a bad impression. The overall condition of the hotel is very poor. Let's talk about hygiene first. Generally speaking, it's okay, but the details are really disappointing. There is dirt and filth in every corner, and there are stains on the toilet seat. The environment, from the appearance, at least from the hotel's promotional video photos, it looks very design-oriented and unique, but when you actually walk in, you will find that there is not much difference between this and a homestay. The structure of the room is hard to describe. After removing the filter, various problems are revealed. The facilities are poorly maintained, and there is no shuttle vehicle. The hotel claims that it is very close to the pier, only a few hundred meters away, but it is still very tiring to drag the luggage for a few hundred meters, and the luggage cannot be delivered to the pier. When leaving the island, you have to go back to get the luggage, which is very troublesome. It costs ten yuan per piece to store luggage at the pier, and you still have to pay some money if you have a lot of luggage. Speaking of the room, it was very small, and it was difficult for a person to walk in. Outside the window was the corridor of another group of rooms. I didn't know how it was constructed. The washbasin in the bathroom would spill water all over the outside when you washed your hands. I didn't feel a word of the two lines of words written on the hotel slippers. As for the service, it can be said that there is no service at all. The service awareness of the hotel staff is very poor, and the professional level is quite amateur. When I asked if there was a paper version of the guide, I was told that there was only an electronic version, and I needed to add their WeChat to get it. The electronic version was nowhere to be found, and the paper version was required for convenience. Also, before entering the room, when I was about to open the door, a person came out of the room, and then a person came out. I was about to open the door, and we were startled. He said he was checking the room, and we didn't know what he was doing in there. Overall, the hotel experience was very bad, and the price of eight or nine hundred yuan was really not worth it.

The hotel has a rustic design, the beds are comfortable, and staff No. 012 is also very friendly and helpful. The food is also delicious

The front desk service attitude is good and they will take the initiative to help with luggage. The room facilities are complete and the breakfast is rich.

The environment of this room is very good. I booked it for a friend. The room is on the top floor and the rooftop is beautiful. I like it very much.

The hotel environment is very good and the location is very close to the pier, making it convenient to travel. The rooms are elegant, equipped with complete facilities and modern decoration design. A beautiful stay.

The equipment is also quite complete, you can store your luggage, and the communication with the girl No. 012 at the front desk is smooth. The location is a ten-minute walk from the pier, which is quite convenient.

The room was very comfortable and well-equipped. The location was great, close to the pier. The service is also very prompt. The courtyard landscaping is also very thoughtful. Satisfactory stay experience