No. 17, Hubin District 1, Haojing Community Neighborhood Committee, Jing'an Town, Doumen District, Zhuhai, Guangdong, ChinaView Hotel Details
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Guest Reviews of Hyatt Zhuhai Hotel
9.4/10
Outstanding
489 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(489)
Positive reviews(485)
Reviews with photos/video(129)
Classy environment(84)
Quiet & comfortable(53)
Friendly front desk staff(34)
Large rooms(33)
Convenient parking(32)
Garden view(20)
Comfortable bed(19)
Well designed(11)
Negative reviews(4)
Alan
Guestroom
Stayed in Jul 2024
Travel with friends
2 review
8.5/10
Very Good
Posted on Aug 4, 2024
Very comfortable nice and clean. Location is a bit far from shopping areas. Overall very good.
Response from Property: Dear guest, thank you for choosing to stay at Hyatt Hotel. We are glad that you reviewed the hotel. The hotel is surrounded by Garden City and Dasin Metropolis Shopping Center, which are five to ten minutes away. The surrounding facilities are complete, with everything you need to eat, drink, and have fun. There is also a Home City Cinema nearby. At the same time, the breakfast restaurant in the hotel provides high-quality catering services. We look forward to your next visit. Welcome to visit again!
Guest User
Tingyue Cozy Room
Stayed in Nov 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Mar 2, 2025
High CP value, nice view and great hotel!
Response from Property: 一條古道,一匹瘦馬,一個遊子,夕陽西下,茂悦將是您一天忙碌行程的落腳點,期待與您的再次相遇!
allee
Suite - 2-Room (Fridge)
Stayed in Oct 2024
Family
30 review
7.0/10
Posted on Nov 13, 2024
nice room.but still need.more clean.
Response from Property: 親愛的客人您好,非常感謝您反饋給我們,我們會記錄下您此刻的感受,努力去查找原因,避免下次出現,希望您能見證我們的成長與進步,也希望下次給您更好的體驗!
Jiayue
Tingyue Cozy Room
Stayed in Oct 2024
Family
2 review
9.0/10
Great
Posted on Nov 30, 2024
Very good very new
Response from Property: 您的評價讓我們倍感榮幸!感謝您對酒店各方面的支持和認可,我們所做的一切就是為了讓每一位入住的賓客能有一個美好的體驗。看到您的肯定。我們真的非常感動,祝您生活愉快,萬事順遂!
GaryGary
Xiang Yue - Deluxe Double Bed Room
Stayed in Mar 2025
Family
43 review
8.5/10
Very Good
Posted on Apr 28, 2025
The location is relatively remote, the place is quiet, the environment is comfortable, the room is super large, the shower in the bathroom is powerful, but the only drawback is that the toilet and bathroom are connected, and the shower water will flow through the toilet
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing our hotel and for your valuable comments and suggestions. We also welcome your valuable comments and suggestions at any time during your stay to help us improve our services and facilities. Thank you again for choosing our hotel and for your valuable comments and suggestions. We will do our best to provide you with a better accommodation experience. I wish you a pleasant journey!
Jay Yee
Tingyue Superior Twin Room
Stayed in Mar 2025
Family
52 review
9.0/10
Great
Posted on Apr 27, 2025
Only suitable for self-driving tours, quiet environment, full of holiday feeling
The room is large and there is a garden in the atrium.
Unfortunately, I found that the floor was not cleaned properly when I checked into the room. I only wiped a small area with a paper towel.
It has changed into what is shown in the picture 😵 It needs to be dealt with seriously
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing our hotel and for your valuable comments and suggestions. We have been committed to providing every guest with quality service and a satisfactory accommodation experience. We will strengthen the training and management of our room colleagues. We also welcome your valuable comments and suggestions at any time during your stay to help us improve our services and facilities. Thank you again for choosing our hotel and for your valuable comments and suggestions. We will do our best to provide you with a better accommodation experience. I wish you a pleasant journey!
Guest User
Tingyue Cozy Room
Stayed in Mar 2025
Family
7 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Facilities: Adequate
Hygiene: Satisfactory
Environment: Good, I like the garden in the middle
Service: Good
Except for the remote location, I am very satisfied overall 👍 I will come again next time. The price/performance ratio is acceptable for that area.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent and look forward to your next stay~
Derek_Liu
Huanyue Deluxe Double Bed Room
Stayed in Mar 2025
Couples
7 review
6.5/10
Posted on Apr 20, 2025
Since I am a frequent visitor to Zhuhai, I have stayed at the hotel many times since last year. At first, I liked the quiet environment and moderate price, but this time I was really disappointed.
Once entered the room, I wanted to sit on the sand and rest, but the results saw that there was a lot of hair on the sand, and there were stains, and I didn't dare to sit down. Looking down, I found more hair on the ground, whether next to the sand or the bed. It is commendable that this young lady at the front desk immediately came over to my room with tape and got this hair away
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. We will record your feelings at the moment and try to find the reasons to avoid it next time. I hope you can witness our growth and progress, and hope to give you a better experience next time!
Fung Cheuk See Agnes
Tingyue Superior Double Bed Room
Stayed in Mar 2025
Family
29 review
10.0/10
Outstanding
Posted on Apr 27, 2025
The hotel is conveniently located, the rooms are spacious and very comfortable, and free parking is available. I will definitely stay in this hotel when I travel to Doumen in the future. It is worth recommending! ! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent and look forward to your next stay~
TongxTong
Tingyue Superior Double Bed Room
Stayed in Mar 2025
Travel with friends
18 review
8.5/10
Very Good
Posted on Apr 23, 2025
Hotel Location:
Not in the city center, but there is free parking!
facility:
There is breakfast, good 👍🏻
waiter:
Thoughtful and polite ☺️
Room:
There was a strange smell and it seemed like the sheets had not been changed! Ask the waiter to come up and replace it immediately!
I've lived here before, and it was a good experience! So stay again!
But this time it might be the Easter holiday, the cleanliness is really unacceptable, the room is too big and smells! Hope the hotel can improve! 
Original TextTranslated by Google
Response from Property: 尊敬的客人:非常感謝您選擇了我們的酒店,並對我們的酒店提出了寶貴的意見和建議。我們一直致力於為每一位客人提供優質的服務和滿意的住宿體驗。我們將會加強對客房同事的培訓和管理。我們也歡迎您在入住期間隨時提出您的寶貴意見和建議,幫助我們改善我們的服務和設施。再次感謝您選擇我們的酒店,並對我們提出寶貴的意見和建議。我們將會竭盡全力為您提供更好的住宿體驗。祝您旅途愉快!
Anonymous User
Tingyue Superior Twin Room
Stayed in Mar 2025
Family
42 review
10.0/10
Outstanding
Posted on Apr 8, 2025
I am very satisfied with the service of this hotel! The room is spacious, bright, clean and tidy, with a smart toilet seat and a comfortable bed, allowing me to sleep soundly every night. The staff was friendly and responsive to my needs. The facilities are new and complete, including a gym and bluetooth music system. The breakfast had a wide variety and tasted great. The overall experience was pleasant and I would definitely stay here again!
Original TextTranslated by Google
Response from Property: Thank you for your praise. Giving roses to others will leave a lingering fragrance. Your praise is our greatest support and encouragement, and also the driving force for our continuous progress! Thank you for your patronage. Please come back often. I wish you a happy life~
XihuanlvyouKitty
Family-friendly Family Room
Stayed in Mar 2025
Family
4 review
6.5/10
Posted on Apr 6, 2025
Like The room is large and clean.
The environment is quiet and the holiday stay is very good.
Needs improvement. The reception staff had no expression, but it was acceptable. 
I am most dissatisfied with the breakfast staff in the restaurant. The hotel clearly knew that there would be a lot of guests staying there during the holiday, but they did not arrange enough food in advance. There was no black tea, green tea, or coffee. There was only one auntie cooking noodles (this auntie was very good). The other auntie in the kitchen had a very bad attitude. There was not a single waiter to help in the entire restaurant. Only after a guest complained to the front desk did the front desk staff and waiters come to help. The food supply was seriously insufficient. There are so many areas for improvement. I hope that they will be seriously improved. 
Original TextTranslated by Google
Response from Property: 尊敬的客人:非常感謝您選擇了我們的酒店,並對我們的酒店提出了寶貴的意見和建議。我們一直致力於為每一位客人提供優質的服務和滿意的住宿體驗。我們將會加強對同事的培訓和管理。我們也歡迎您在入住期間隨時提出您的寶貴意見和建議,幫助我們改善我們的服務和設施。再次感謝您選擇我們的酒店,並對我們提出寶貴的意見和建議。我們將會竭盡全力為您提供更好的住宿體驗。祝您旅途愉快!
Guest User
Tingyue Cozy Room
Stayed in Feb 2025
Family
12 review
7.5/10
Posted on Apr 9, 2025
The room is clean and tidy, the furniture and equipment are new, the hotel environment is quiet, there are many parking spaces, and it is suitable for self-driving.
But there are no shopping malls and restaurants around the hotel. This is very inconvenient.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常感動, 期待您的下次入住~
TC (蔡)
Tingyue Cozy Room
Stayed in Feb 2025
Solo travellers
2 review
9.0/10
Great
Posted on Mar 31, 2025
This hotel is so comfortable, so comfortable that I just want to stay in the hotel and don't want to go out😂
I will definitely stay in this hotel when I come to Zhuhai next time.
Thank you to the front desk, I hope the brown sugar water and drinks I ordered can bring some happiness to you who are working the night shift🤓
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We look forward to your next stay~
Qianfangtantu
Tingyue Cozy Room
Stayed in Feb 2025
Business travellers
35 review
9.7/10
Amazing
Posted on Mar 28, 2025
The environment is really good, and the room is super big. The decoration is also quite new. The front desk staff is also very enthusiastic. The disposable shaving kit is also very good. The breakfast is also good, which is quite satisfactory for a hotel of this price. Two issues also need to be paid attention to, one is that the air conditioner is a little loud, and the other is that there are a lot of mosquitoes.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback. We will record your feelings at the moment and try to find the reasons to avoid it next time. I hope you can witness our growth and progress, and hope to give you a better experience next time!