To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.7
Cleanliness4.5
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All reviews(808)
Positive reviews(773)
Reviews with photos/video(302)
Classy environment(117)
Delicious buffet(23)
Close to amusement park(21)
Perfect for kids(18)
Tasty restaurant(17)
Romantic sunset view(14)
Has an infinity pool(6)
Has facilities for children(4)
Negative reviews(35)
Guest User
Hot Spring Standard Room (2 beds)
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Hot spring ocean spring massage centre has superb masseurs c1254 and c3187 who are excellent world class masseurs
Guest User
Hot Spring Standard Room (Double bed)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Quite and nice environment also nice people
Guest User
Guestroom
Stayed in Dec 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Very good..will come again next them with kids...they really enjoy it
Guest User
Chinese-style Suite
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on May 2, 2023
Had an amazing time during our stay here. The service was amazing! C1196
Guest User
Western-Style Suite
Stayed in Jan 2023
Couples
1 review
3.5/5
Posted on Jan 29, 2023
This hotel needs a refurbishment, the rooms and especially the bathrooms are quite old and worn down.
Definitely not prepared for international visitors. Most of the staff does not speak English.
Jonathan
Chinese-style Suite
Stayed in Jul 2021
Couples
5 review
4.0/5
Very Good
Posted on Oct 7, 2021
This was more than we expected, the actual hotel, hit springs, sea views and resort were perfect. The location was a little hard to find beciase of the work been done around the complex. During our stay it was difficult to find many places open for food as we didn't want to eat in the hotel.
Guest User
Hot Spring Standard Room (2 beds)
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Facilities: There are many hot spring pools, especially the borderless ones. The evening is particularly beautiful. Breakfast and dinner are delicious. Parking is convenient. It is just a few steps away from the beach. There is also a food street hot spring. The performance at 5 pm is particularly good. The front desk concierge C2397 is very good and patient. The service is sincere.
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6/9
Dianpingjiasephenie
Hot Spring Standard Room (Double bed)
Stayed in Sep 2024
Couples
11 review
5.0/5
Outstanding
Posted on Sep 26, 2024
I went on a spontaneous trip to Zhuhai Haiquanwan to soak in hot springs. The biggest feature here is the ocean hot springs, 108 hot spring pools, sky hot springs, and boundless sea view hot springs. The butler service is very thoughtful, and the service staff are very polite and greet everyone they see. The hot spring center is fully equipped, and I upgraded to a suite for free. The suite also has a large soaking pool. I will come here again in the future. This is a large integrated resort, which is very suitable for parent-child vacations, couples vacations, and family gatherings. I hope that the hardware facilities and catering varieties will continue to be upgraded in the future. Overall, 5 points of praise.
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6/9
Guest User
Hot Spring Standard Room (2 beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The room is quiet and clean. Every employee is very polite. The housekeeper Lucy is proactive and enthusiastic. She introduces various information about the park and actively arranges electric vehicles. She always greets people politely when entering and leaving the hotel. It feels very friendly. The service is very good. There are many hot spring pools with beautiful scenery. There is a fish pool, a Chinese medicine pool, a massage pool, and a children's pool. The sky hot spring on the fourth floor has a wooden barrel pool, red wine 🍷, and an wormwood pool. After soaking in the hot spring, the whole person feels very comfortable and has good sleep quality. I will come to soak in the hot spring next time.
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6/9
Guest User
Hot Spring Standard Room (2 beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
I came to Haiquanwan with my friends to soak in the hot springs on the weekend. It is about an hour's drive from the city. There are many types of hot springs, including children's pools, red wine pools, wormwood pools, jasmine pools, garden Chinese medicine pools, massage pools, and free fruits and drinks in the lounge on the second floor. The rooms are quiet, clean and comfortable. The service of the guest room attendant is very patient and thoughtful. After soaking in the hot springs, we had a full body massage and felt very comfortable. We rested well. When we checked out, the hotel housekeeper also gave us a surprise small gift. We had a lot of fun and will come to Haiquanwan Hot Spring Hotel again if we have the chance [强][强][强][呀][呀][呀]
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6/8
Guest User
Hot Spring Standard Room (2 beds)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 24, 2024
There are many kinds of hot springs, including borderless hot springs, with very good scenery. There are also fish kissing for fish therapy. There are Chinese medicine pools, red wine pools, etc. in the garden area. There are also geothermal kangs and children's pools for children to play. The waiters are very polite. The housekeeper Lucy is very kind, patient and enthusiastic. The buffet breakfast has many kinds and is also very good. The guest rooms of Ocean Hot Spring Hotel are comfortable and quiet. Guests staying in the hotel can also go to the sky hot spring on the fourth floor, which has a wooden barrel pool, red wine, jasmine, and mugwort. There are free fruits and drinks in the rest area. It is very pleasant to ask the technician to massage your feet in the rest area. After soaking in the hot spring, my sleep quality has improved a lot, and I feel relaxed. If I have the chance, I will definitely come to Haiquan Bay to soak in the hot springs again. The price is affordable. Everyone should come and experience it if they have the chance!
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Guest User
Hot Spring Standard Room (2 beds)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Come here with family to relax, check-in is fast, water is very clean, there are many small pools, there is a brother with a safety officer badge who is very considerate, often reminding us to drink more water and not to soak for too long, the service is also very enthusiastic, we went to eat buffet in the evening, there are many varieties, this holiday is very good, next time I will come again
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Yuantiaoxingkong
Hot Spring Standard Room (2 beds)
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 23, 2024
I finally came to Haiquan Bay for a trip through the introduction of a friend. Lucy, the housekeeper, was really enthusiastic. She called me to tell me the relevant precautions before I arrived at the store. The service was really considerate and she upgraded me to a room with a hot spring pool. There are many hot spring pools in the hot spring area, the water is clear, and the service staff also delivers water. The breakfast variety is also very diverse and delicious 😋, which suits my taste. Thanks again to Lucy for receiving me and give her a thumbs up for her service👍
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Guest User
Hot Spring Standard Room (2 beds)
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The lobby of the hot spring hotel is very beautiful. The staff at the door were very proactive and led us to check in. The staff were polite. The lobby housekeeper Lucy helped us upgrade the room and took us to the room to introduce the information of the park. She was very attentive and greeted us warmly every time we went in and out. She actively asked questions and assisted us. It was as kind as returning home. There are many hot spring pools with great views. The room is very quiet and comfortable. After soaking in the hot spring, I had a foot massage and slept well at night. The price is also very affordable. Next time I will come to Haiquan Bay to soak in the hot springs [呲牙][呲牙][呲牙]
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6/9
Anonymous User
Hot Spring Standard Room (Double bed)
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 21, 2024
I came to Haiquanwan with my family to soak in hot springs. The environment is good, the greenery is very good, the air is fresh, and it is very comfortable. There are many types of hot springs, including borderless hot springs, fish kissing, various Chinese medicine pools in the garden area, geothermal kangs, children's pools, and free tea in the hot spring area. Every waiter greeted us politely, especially the housekeeper Sister Zhang, who was really thoughtful, kind and enthusiastic. The buffet breakfast in the restaurant on the second floor had many varieties and was also very delicious. The room was clean, quiet and comfortable. The sky hot spring on the fourth floor had red wine, jasmine, selfheal, wormwood pool, and fresh fruit. After soaking in the hot springs, the quality of sleep improved and I felt relaxed. Our family had a lot of fun and will definitely go to Haiquanwan Hot Spring Hotel again if we have the chance!