Heng Qin Qian Yuan Hotel

Heng Qin Qian Yuan Hotel Reviews

Heng Qin Qian Yuan Hotel

No. 1699 Gang'ao Avenue, Hengqin New Area, Xiangzhou District, Zhuhai, Guangdong, ChinaView hotel details
Heng Qin Qian Yuan Hotel
Heng Qin Qian Yuan HotelHeng Qin Qian Yuan HotelHeng Qin Qian Yuan Hotel
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Guest Reviews of Heng Qin Qian Yuan Hotel

9.2/10
Very Good
2214 reviews
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(2214)
Positive reviews(2148)
Reviews with photos/video(509)
Large rooms(275)
Friendly front desk staff(147)
Nice bathtub(104)
Perfect for kids(58)
Clean pool(36)
Has facilities for children(20)
Luxurious(17)
Negative reviews(66)
Wan.ziคิดถึง
Comfort Twin Beds Room
Stayed in Jun 2026
Family
4 reviews
10/10
Outstanding
Posted on Jul 14, 2026
The hotel room was incredibly spacious, I loved it! It exceeded my expectations and offered fantastic value for money. It was very comfortable and super close to the pedestrian street, making it easy to find places to eat. Thumbs up! I'm so satisfied, I'll definitely choose this place again in the future!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好，非常感謝您對橫琴乾元酒店的青睞與喜愛，看到您在百忙之中給予我們好評，我們感到非常榮幸與温暖。我們一直在追求精益求精的服務，極力體現以賓客需求為中心，讓每一位入住的賓客滿意，並留下一段愉快的回憶，期待您能陪伴我們一路成長，我們會不斷努力將更好的橫琴乾元酒店呈現給您！祝您身體健康、生活愉快！
Marchanej
Serenity Queen Bed Room
Stayed in Apr 2026
Travelling with friends
2 reviews
9.0/10
Great
Posted on Jun 29, 2026
Nice hotel, friendly staff. The only downside was that the pool was under construction. Will stay again if I head back to that area.
Response from Property: 尊敬的賓客您好，很榮幸您能選擇橫琴乾元酒店作為您旅行中的一站。能夠為您提供服務是我們的榮幸，能夠獲得您的認可我們也非常開心。我們也會繼續努力，持續為您和客人提供更加温馨和舒適的服務。期待您的下次光臨，也希望乾元酒店能陪您度過在珠海的每一個日出日落。祝您身體健康、闔家歡樂!
Guest User
Serenity Queen Bed Room
Stayed in May 2026
Travelling with friends
10 reviews
10/10
Outstanding
Posted on Jul 15, 2026
Beautiful 5 star hotel in quiet area of Hengqin. Room is spacious and luxurious
Response from Property: 尊敬的賓客您好，非常感謝您對橫琴乾元酒店的青睞與喜愛，看到您在百忙之中給予我們好評，我們感到非常榮幸與温暖。我們一直在追求精益求精的服務，極力體現以賓客需求為中心，讓每一位入住的賓客滿意，並留下一段愉快的回憶，期待您能陪伴我們一路成長，我們會不斷努力將更好的橫琴乾元酒店呈現給您！祝您身體健康、生活愉快！
Guest User
Deluxe King Room
Stayed in Feb 2026
Business traveller
13 reviews
8.0/10
Very good
Posted on Mar 20, 2026
Pros: The room was very spacious, and the bedding was comfortable to sleep in. Cons: 1. The location is just okay; there's almost nothing fun to do or good places to eat nearby. 2. The breakfast was mediocre, not comparable to what you'd expect from a five-star hotel. 3. There were mosquitoes in the room. It took over 20 minutes for the front desk to bring a mosquito coil.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Zhuhai Hengqin Qian Yuan Hotel recently and for taking the time to share your experience with us. We regret your unsatisfactory travel experience and will work to improve and optimize our services in areas where there are shortcomings, further enhancing the service level of our staff in all aspects. Currently, the Hengqin New Area is undergoing rapid development. The hotel is located in the heart of Hengqin, a 5-minute drive from Hengqin Port/Legend Plaza and Hengqin Central Plaza, and an 8-minute drive from Hengqin Pedestrian Street. Please accept our sincerest apologies for the unsatisfactory experience. We look forward to your next stay at Hengqin Qian Yuan Hotel and witnessing our progress. We wish you a pleasant life and all the best!
Guest User
Ultraman Family Double Bed Room
Stayed in Jan 2026
Family
3 reviews
10/10
Outstanding
Posted on Mar 1, 2026
The environment is great, clean, and feels very upscale. The staff are warm and attentive!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your patronage and appreciation of Hengqin Qian Yuan Hotel. We are honored and touched to receive your positive review amidst your busy schedule. We are constantly striving for excellence in our service, aiming to put our guests' needs first and ensure every guest is satisfied and leaves with pleasant memories. We look forward to your continued support as we grow, and we will continue to work hard to present an even better Hengqin Qian Yuan Hotel to you! Wishing you good health and a happy life!
Guest User
Serenity Queen Bed Room
Stayed in Jan 2026
Other
32 reviews
9.2/10
Great
Posted on Apr 23, 2026
The room is quite spacious, but the location is just okay, and there aren't many dining options nearby. The overall service is decent. The front desk staff are polite but somewhat distant. This feeling of distance is a personal perception, more felt than explained.
Original textTranslated by Google
Response from Property: 尊敬的貴賓, 感謝您近期選擇入住珠海橫琴乾元酒店，並且佔用寶貴時間與我們分享您的入住體驗。對您本次不佳的旅行體驗表示遺憾，酒店將會在不足的環節做好服務提升與優化，進一步提升員工在各領域的服務水平。目前橫琴新區整體都在如火如荼的發展中，酒店地處橫琴中心位置，距離橫琴口岸/勵駿龐都購物廣場、橫琴中央滙5分鐘車程，距離橫琴步行街8分鐘車程。給您本次入住帶來的不佳體驗請接受我們最真誠的歉意。我們期待您能夠再次入住橫琴乾元酒店，見證我們的進步。祝您旅途愉快！萬事如意！
Zixuancao99
Serenity Queen Bed Room
Stayed in Dec 2025
Solo traveller
64 reviews
9.7/10
Amazing
Posted on Jan 31, 2026
The hotel surroundings are great, and the room is spacious, which is a rare find with two chairs, making it very convenient. However, the breakfast variety is too limited, and the coffee is particularly bad, tasting like instant coffee. I strongly recommend they improve it.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing Hengqin Qian Yuan Hotel. We appreciate you taking the time to share your experience. We sincerely apologize for the breakfast issue you mentioned in your review. The hotel management takes this very seriously and will continuously improve based on your feedback. We look forward to your next visit to Hengqin Qian Yuan Hotel, where we will provide you with even better service and delicious cuisine. Wishing you a pleasant life and all the best!
Yichiliyujiuwoyangyong
Comfort Queen Bed Room
Stayed in Dec 2025
Couple
74 reviews
4.0/10
Posted on Mar 28, 2026
We stayed here after visiting Chimelong, and it was absolutely awful! The water came out yellow, so we couldn't even shower after a long, tiring day! It has no redeeming qualities except for being quiet. And it wasn't cheap either! The next day, the water was still yellow, and they told me a pipe had burst.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing to stay at Zhuhai Hengqin Qian Yuan Hotel recently and for taking the time to share your experience with us. We regret your unsatisfactory travel experience and will work to improve and optimize our services in areas where there are shortcomings, further enhancing the service level of our staff in all aspects. Currently, the Hengqin New Area is undergoing rapid development. The hotel is located in the heart of Hengqin, a 5-minute drive from Hengqin Port/Legend Plaza and Hengqin Central Plaza, and an 8-minute drive from Hengqin Pedestrian Street. Please accept our sincerest apologies for the unsatisfactory experience. We look forward to your next stay at Hengqin Qian Yuan Hotel and witnessing our progress. We wish you a pleasant journey and all the best!
GoWithSky
Comfort Queen Bed Room
Stayed in Nov 2025
Couple
43 reviews
10/10
Outstanding
Posted on Jan 3, 2026
Nice stay overall. The room was clean and comfortable, and the staff were helpful. The hotel is located near Hengqin Port and only a short ride to Chimelong, making it very convenient. Quiet location and good value.
Response from Property: 尊敬的賓客您好，非常感謝您對橫琴乾元酒店的青睞與喜愛，看到您在百忙之中給予我們好評，我們感到非常榮幸與温暖。我們一直在追求精益求精的服務，極力體現以賓客需求為中心，讓每一位入住的賓客滿意，並留下一段愉快的回憶，期待您能陪伴我們一路成長，我們會不斷努力將更好的橫琴乾元酒店呈現給您！祝您身體健康、生活愉快！
Anonymous User
Serenity Queen Bed Room
Stayed in Apr 2026
Travelling with friends
5 reviews
9.5/10
Amazing
Posted on Jun 22, 2026
Good location with a nice view. The bed was very comfortable and the bathtub was the best for me. Staff were friendly and room service was great.
Response from Property: 尊敬的貴賓您好，感謝您下榻橫琴乾元酒店並給予我們好評。酒店2018年10月開業至今，一直秉承着“服務為先”的理念，酒店服務團隊的精英都有着20年的豐富工作經驗，我們一定會繼續保持，並且竭盡所能的精進和提高，也期待您再次蒞臨橫琴乾元酒店，祝您生活愉快，身體健康！
Guest User
Serenity Queen Bed Room
Stayed in Apr 2026
Travelling with friends
11 reviews
3.5/10
Posted on May 31, 2026
Not a bad hotel but extremely disappointed that the pool was not available and being serviced, and we were not informed of this before booking. The gym is also quite small.
Response from Property: 尊敬的貴賓, 感謝您近期選擇入住珠海橫琴乾元酒店，並且佔用寶貴時間與我們分享您的入住體驗。非常感謝您的意見，酒店將會在不足的環節做好服務提升與優化，進一步提升員工在各領域的服務水平。給您本次入住帶來的不佳體驗請接受我們最真誠的歉意。我們期待您能夠再次入住橫琴乾元酒店，見證我們的進步。祝您旅途愉快！萬事如意！
Guest User
Comfort Queen Bed Room
Stayed in Nov 2025
Other
9 reviews
10/10
Outstanding
Posted on Dec 22, 2025
The staff are warm, friendly, and provide excellent, trustworthy service.
Original textTranslated by Google
Response from Property: Dear Guest, it is an honor that you chose Hengqin Qian Yuan Hotel as a stop on your trip. It is our pleasure to serve you, and we are delighted to receive your recognition. We will continue to strive to provide you and your guests with even warmer and more comfortable service. We look forward to your next visit and hope that Qian Yuan Hotel can accompany you through every sunrise and sunset in Zhuhai. Wishing you good health and a happy family!
Ollie luk
Comfort Queen Bed Room
Stayed in Nov 2025
Couple
37 reviews
10/10
Outstanding
Posted on Feb 3, 2026
A short weekend trip. The hotel was good value for money.
Response from Property: 尊敬的賓客您好，非常感謝您對橫琴乾元酒店的青睞與喜愛，看到您在百忙之中給予我們好評，我們感到非常榮幸與温暖。我們一直在追求精益求精的服務，極力體現以賓客需求為中心，讓每一位入住的賓客滿意，並留下一段愉快的回憶，期待您能陪伴我們一路成長，我們會不斷努力將更好的橫琴乾元酒店呈現給您！祝您身體健康、生活愉快！
Dan1505
Serenity Queen Bed Room
Stayed in Mar 2026
Solo traveller
3 reviews
10/10
Outstanding
Posted on Jun 21, 2026
Here is a polished, 5-star review you can use for your stay at the **Heng Qin Qian Yuan Hotel**: --- ### Exceptional Stay – Highly Recommended! I had an absolutely wonderful stay here! Everything about this hotel exceeded my expectations. * **Location:** Perfect and incredibly convenient. * **Cleanliness:** The entire property, especially the Serenity Queen Bed Room, was spotless and meticulously maintained. * **Service:** The staff went above and beyond to ensure a comfortable stay—friendly, professional, and attentive. * **Facilities:** Modern, top-notch, and provided everything I needed. Whether you are traveling for business or leisure, this hotel is a fantastic choice. I will definitely be back!
Response from Property: 尊敬的賓客您好，非常感謝您對橫琴乾元酒店的青睞與喜愛，看到您在百忙之中給予我們好評，我們感到非常榮幸與温暖。我們一直在追求精益求精的服務，極力體現以賓客需求為中心，讓每一位入住的賓客滿意，並留下一段愉快的回憶，期待您能陪伴我們一路成長，我們會不斷努力將更好的橫琴乾元酒店呈現給您！祝您身體健康、生活愉快！
Guest User
Comfort Twin Beds Room
Stayed in Mar 2026
Family
8 reviews
10/10
Outstanding
Posted on Apr 6, 2026
This hotel is fantastic! Very friendly staff! We arrived very early at the hotel and we were allowed to check in super early, and even with a free room upgrade. The room is extremely clean. We did not have wechat pay to operate the vending machine downstairs, so the bellhop volunteered to pay for sodas for my children. The service here is above excellent.
Response from Property: 尊敬的賓客您好，非常感謝您對橫琴乾元酒店的青睞與喜愛，看到您在百忙之中給予我們好評，我們感到非常榮幸與温暖。我們一直在追求精益求精的服務，極力體現以賓客需求為中心，讓每一位入住的賓客滿意，並留下一段愉快的回憶，期待您能陪伴我們一路成長，我們會不斷努力將更好的橫琴乾元酒店呈現給您！祝您身體健康、生活愉快、闔家歡樂！